Guest Service Associate - Housekeeping

Job Description

Job Description Join our dynamic team as a Guest Service Associate - Housekeeping at our premier hotel in Visakhapatnam, India. We're looking for a detail-oriented and customer-focused individual to ensure our guests enjoy a clean, comfortable, and welcoming environment during their stay. Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene Respond promptly and professionally to guest requests and concerns related to housekeeping services Restock guest room amenities, linens, and supplies as needed Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards Collaborate with other departments to ensure seamless guest experiences Follow proper handling and storage procedures for cleaning chemicals and equipment Adhere to all safety and security protocols Assist in deep cleaning projects and special assignments as needed Report any damages, maintenance issues, or lost and found items to the appropriate personnel Maintain confidentiality regarding guest information and hotel operations Qualifications Strong attention to detail and commitment to maintaining high cleanliness standards Excellent customer service skills with a friendly and professional demeanor Ability to work efficiently and manage time effectively in a fast-paced environment Flexible team player with the ability to work independently when required Physical stamina to stand, walk, and perform cleaning tasks for extended periods Knowledge of cleaning techniques, products, and equipment Previous experience in housekeeping or hospitality industry (preferred) High school diploma or equivalent (preferred) Fluency in English, both verbal and written Ability to follow instructions accurately and adhere to safety protocols Flexibility to work various shifts, including weekends and holidays Basic computer skills for using property management systems Ability to maintain a professional appearance and adhere to grooming standards