Guest Service Associate - Front Office

0 years

0 Lacs

Posted:2 months ago| Platform: Indeed logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Additional Information Job Number 25086548 Job Category Rooms & Guest Services Operations Location Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India, 422001 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 万怡酒店热衷于为世界各地的旅客提供优质服务,贴心满足所需。这份热忱不仅曾鼓舞我们率先创立专为商务旅行者打造的酒店品牌,也是万怡酒店至今仍在为每一位宾客的每一段旅程提供精彩体验的动力。万怡酒店团队规模虽不大,但志向高远,我们期待心怀热情的成绩优异者踊跃加入,携手我们呈献超越期待的客户体验,同时享受不断进取和自我提升的乐趣。 加入万怡酒店,便是加入万豪国际集团的非凡品牌组合。 从这里扬帆起航 ,发挥个人价值, 追求 人生目标, 融入 卓越国际团队, 展现 真我风采。

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