Guest Relationship Officer

Job Opening: Guest Relationship Officer

Location: [Noida sector 63]

Job Type: Full-time

Industry: { Holiday Homes { Vserve Living} }

We are looking for a Guest Relationship Officer to join our holiday home company and be the primary point of contact for our guests. If you have great communication skills and a friendly personality, this role is perfect for you!

Responsibilities

• Manage guest communication across WhatsApp, email, and phone calls
• Coordinate check-in/check-out with the operations team
• Assist guests with queries, airport transfers, and overall support
• Prepare and maintain daily reports (basic Excel required)
• Follow up with guests for reviews & feedback

Requirements

• Good English communication skills
• Strong WhatsApp & email etiquette
• Basic Excel knowledge
• Polite, professional, and well-organized

Location: Noida sector 63

Salary: Based on interview