Guest Relationship Officer

0 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description


Job Opening: Guest Relationship Officer


Location: [Noida sector 63]

Job Type: Full-time

Industry: { Holiday Homes { Vserve Living} }



We are looking for a Guest Relationship Officer to join our holiday home company and be the primary point of contact for our guests. If you have great communication skills and a friendly personality, this role is perfect for you!


Responsibilities


  • Manage guest communication across WhatsApp, email, and phone calls
  • Coordinate check-in/check-out with the operations team
  • Assist guests with queries, airport transfers, and overall support
  • Prepare and maintain daily reports (basic Excel required)
  • Follow up with guests for reviews & feedback


Requirements

  • Good English communication skills
  • Strong WhatsApp & email etiquette
  • Basic Excel knowledge
  • Polite, professional, and well-organized


Location: Noida sector 63

Salary: Based on interview

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