Guest Relation Associate (Only Female)

Job Description

About Us Wanna Party (P) Ltd. is one stop solution for all party needs. It is leading party supplies brand offering an exciting range of décor, accessories, and celebration essentials. We're looking for an enthusiastic and customer-centric Guest Relations Associate to join our retail team and be the face of our store. Key Responsibilities 1. Greet and engage every walk-in customer with warmth and professionalism, assisting them throughout their in-store shopping journey to maximize satisfaction and sales. 2. Respond promptly to customer inquiries on social media, WhatsApp, and email, delivering consistent support in a courteous and professional manner. 3. Provide detailed product information and personalized recommendations to help customers make informed purchase decisions. 4. Maintain accurate and organized customer records, feedback, and transactions using MS Excel and internal tools. 5. Collaborate with the marketing team to assist with social media influencer partnerships and event-based promotions in-store. 6. Proactively contribute suggestions to improve store processes, customer satisfaction, and overall service quality. 7. Ensure the retail environment is clean, vibrant, and reflective of the brand's joyful identity. Desired Skills & Competencies 1. Strong verbal and written communication skills in English and Hindi 2. Good MS Excel and basic data entry proficiency 3. Excellent conflict resolution and problem-solving skills 4. Warm, confident, and charismatic personality with a flair for customer interaction 5. Must be friendly, community-driven, and presentable with a customer-first attitude Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9810935247 Application Deadline: 09/06/2025 Expected Start Date: 09/06/2025