Job Title: Front Desk Executive cum Office Administrator Location: Goregaon East, Mumbai Job Summary: We are looking for a dynamic and proactive Front Desk Executive cum Office Administrator. This role combines front desk responsibilities with office administration to ensure smooth daily operations. Key Responsibilities: Reception and Front Desk Management: Greet and assist visitors, clients, and vendors professionally and courteously. Answer and direct incoming calls and manage correspondence (emails, packages, couriers, etc.). Maintain the reception area in a tidy and welcoming state. Office Agreements & Payments: Maintain and update records of office lease agreements, renewals, and other contracts. Coordinate with vendors, landlords, and service providers for timely payments and renewals. Track payment schedules, prepare payment requests, and ensure accurate and timely payments. Travel Management: Coordinate business travel arrangements (flights, hotels, car rentals) for business heads and employees as required. Work with travel vendors/agencies to ensure cost-effective and efficient travel bookings. Track and maintain MIS for travel & stay costs. Reimbursement Management: Collect, verify, and process reimbursement claims for business heads. Ensure proper documentation and approvals as per company policy. Coordinate with the finance team to ensure timely reimbursements. General Office Administration: Monitor and maintain office supplies and equipment. Source, order, and manage inventory of supplies to ensure office needs are met. Assist in organizing office events and meetings. Handle day-to-day administrative tasks as assigned. Ensure smooth and efficient workflow in the office. Qualifications & Skills: Bachelor’s degree in any discipline or equivalent qualification. 2-4 years of experience in front desk management and basic office administration. Good knowledge of MS Office (Word, Excel, Outlook). Proactive approach with strong organizational and multitasking abilities. Excellent communication and interpersonal skills with attention to detail. Interested candidates kindly mail profile to [email protected] on immediate basis Thanks HR Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹80,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Monday to Friday Weekend availability Language: English (Preferred) Hindi (Preferred) Work Location: In person
Dear Candidates, We have an urgent requirement for a Leasing Company based in Powai, Mumbai for AM/Manager - Operations Job Description : · Issuance of purchase order for purchase of equipment · Issuance of legal documents for customer’s signature like Master Rental Agreement, Lease Schedule, etc · Follow-up with vendors for tax invoice & other delivery documents · Checking of vendor’s invoice and other delivery documents · Data entry work in SAP Business One for a contract · Generation of rental invoices & sending it customer on its due date · Follow-up for rental collection like calling to customer, sending soft reminders to customer. · Accounting of collection in SAP system · Resolving customer’s query with respect to rental invoice or their outstanding We are looking for a person who has below mentioned skill/knowledge. · Person should be CA Inter, post -graduate (pursuing professional courses viz – CMA/CCA, etc) · Prior experience of 3-5 years is required. · Should be well versed with in MS Office. · Person should have good communication skill. · Person should have exposure to SAP Business One system, preferable. Interested candidates, Kindly mail your profile to [email protected] with your updated CV along with your CTC, expected ctc and notice period. Please note : This is 5days as week, Only inter CA candidates to apply Preferred only Male #CAinter #CMA #OperationsCAinter #CCA #CA Thanks Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Dear Candidates, Job Title: DP Executive Company: Allvest Securities Pvt. Ltd. Location: Kurla, Mumbai, Maharashtra Salary: ₹6 – 7 LPA Job Summary: We are looking for a detail-oriented and experienced DP Executive to join our team at Allvest. The role involves managing depository operations, ensuring timely processing of client instructions, compliance with regulatory norms, and smooth coordination with depositories (NSDL/CDSL) to support our stock broking business. Key Responsibilities: Handle depository operations including demat, remat, pledge, unpledge, and off market transactions. Process and verify DIS (Delivery Instruction Slips) and other client instructions accurately. • Reconcile daily DP reports and maintain updated client records. Coordinate with NSDL/CDSL and clearing members for operational activities. Monitor and ensure timely settlement of trades and securities movement. Prepare and maintain MIS and compliance reports as per SEBI and depository regulations. • Address and resolve client queries related to demat accounts and DP transactions. Assist in audit and inspection processes conducted by regulators and depositories. Key Skills & Competencies: In-depth knowledge of Depository Operations (NSDL/CDSL). Familiarity with DP software and back-office systems. Strong attention to detail and ability to work under pressure. Proficiency in MS Excel and reporting tools. Good communication and coordination skills. Qualifications & Experience: Graduate in Commerce / Finance / Economics or equivalent 2 – 5 years of experience in DP operations with a stock broking firm. NISM-Series VI (Depository Operations Certification) is mandatory. Work Conditions: • Location: Kurla, Mumbai, Maharashtra Salary: ₹6 – 7 LPA (Based on experience) Working Days: 5/6 days as per company policy Timings: As per market hours / operational requirements Interested kindly mail yur profile [email protected] Regards Dimple Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We have an urgent requirement for a Leasing Company based in Powai, Mumbai for Officer/Sr Officer - Operations Job Description : · Issuance of purchase order for purchase of equipment · Issuance of legal documents for customer’s signature like Master Rental Agreement, Lease Schedule, etc · Follow-up with vendors for tax invoice & other delivery documents · Checking of vendor’s invoice and other delivery documents · Data entry work in SAP Business One for a contract · Generation of rental invoices & sending it customer on its due date · Follow-up for rental collection like calling to customer, sending soft reminders to customer. · Accounting of collection in SAP system · Resolving customer’s query with respect to rental invoice or their outstanding We are looking for a person who has below mentioned skill/knowledge. · Person should be CA Inter, post -graduate (pursuing professional courses viz – CMA/CCA, etc) · Prior experience of 3-5 years is required. · Should be well versed with in MS Office. · Person should have good communication skill. · Person should have exposure to SAP Business One system, preferable. Interested candidates, Kindly mail your profile to [email protected] with your updated CV along with your CTC, expected ctc and notice period. Please note : This is 5days as week, Only inter CA/CMA/CCA candidates to apply Looking for immediate joiners Preferred only Male Interested candidates, kindly call on 9820840908 or mail your CV to [email protected] #CAinter #CMA #OperationsCAinter #CCA #CA Thanks Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Dear Candidates, We have urgent opening in Kurla for Back office Executive. Job Summary: The Back Office Executive will be responsible for handling day-to-day operational activities, ensuring smooth settlement of trades, client account management, compliance with regulatory requirements, and coordination with other teams to support front office operations. Key Responsibilities: • Process and verify client account opening forms (KYC & documentation). • Ensure smooth settlement of trades in equity, derivatives, commodities, and currency segments. • Reconcile daily transactions and client ledgers. • Prepare and maintain MIS reports related to trading, payouts, and client activities. • Coordinate with exchanges, depositories (NSDL/CDSL), and clearing members for operational tasks. • Monitor margin requirements and ensure compliance with SEBI and exchange regulations. • Handle client queries related to account statements, contract notes, and payouts. • Assist in audits, inspections, and compliance reporting. • Maintain accurate and updated records of all back-office operations. Key Skills & Competencies: • Good knowledge of stock broking operations, depository processes, and trading lifecycle. • Proficiency in MS Excel and back-office software (ODIN, NEST, or similar platforms). • Attention to detail and strong analytical ability. • Ability to multitask and work in a fast-paced environment. • Strong communication and coordination skills. Qualifications & Experience: • Graduate in Commerce / Finance / Economics or related field • 5 – 7 years of experience in stock broking • NISM certifications (Equity / Derivatives / Depository Operations) will be an added advantage. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Work Location: In person
Dear Candidates, We have excellent opening for a Fintech company in Kurla, Mumbai for the position of Customer Support. Designation : Customer Support Executive/Sr Customer Support Lead Experience: 2–6 years Industry Preference: BFSI, NBFC or similar industry Key Responsibilities * Client Relationship Management: Build and nurture long-term, strategic relationships with clients, becoming their trusted advisor and primary point of contact. * Account Growth: Identify and pursue upsell and cross-sell opportunities to drive revenue growth and maximize client lifetime value. * Onboarding & Engagement: Lead clients through seamless onboarding and ensure continuous engagement with the product to promote adoption and value realization. * Issue Resolution: Serve as the escalation point for client concerns, ensuring swift and effective resolutions to maintain high satisfaction levels. * Performance Monitoring: Monitor account health, product usage, and customer success metrics; deliver regular reports and business reviews to key stakeholders. * Cross-Functional Collaboration: Work closely with Sales, Support, Product, and Marketing teams to deliver a cohesive and superior client experience. * Strategic Account Planning: Understand clients’ business goals and develop strategic plans aligned with their long-term objectives and success milestones. Qualifications & Skills * Bachelor’s degree in Business, Marketing, Finance, or a related field (MBA preferred) * 2–6 years of experience in customer service, customer support, Customer Success, or Client Relationship Management * Prior experience in SaaS or BFSI domains preferred * Strong communication, negotiation, and interpersonal skills * Analytical mindset with the ability to derive insights from data * Proficiency with CRM and support platforms such as Salesforce, HubSpot, Zendesk, or equivalent * Strong problem-solving abilities and a proactive, customer-first approach Key Attributes * Empathetic and customer-centric * Results-driven and growth-oriented * Able to manage multiple accounts with strong organizational skills * Effective at risk identification and mitigation * Comfortable influencing stakeholders and driving client success initiatives Success Metrics * Client Satisfaction: Measured by NPS and CSAT scores * Account Retention & Renewals: Year-over-year retention rate * Revenue Growth: Through upselling and cross-selling initiatives * Client Milestone Achievement: Timely onboarding, adoption, and expansion goals * Issue Resolution Time: Speed and quality of resolution for escalated issue Looking for candidates from broking industry, BFSI, NBFC Looking for immediate joiners from Mumbai only... #broking #kotaksecurities #icicisecurities #yessecurities #cams #iiflsecurities #iciciamc #axissecurities #brokingfirm #customerservice Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Provident Fund Work Location: In person
Role Overview: As an ideal candidate for the Project Management/Advisory and Real Estate Development role with our client in the real estate platform, your responsibilities will include: Key Responsibilities: - Working on Due Diligence assignments, focusing on the review of construction cost, Bill Of Quantities (BOQ), project schedule, and construction status. - Handling project approvals, FSI/FAR area review as needed. - Monitoring ongoing projects, highlighting schedule and budget overruns, managing project sales, and cash flow. - Reviewing construction safety processes, ensuring quality assurance and control. - Assisting the client in identifying project risks and providing advice on risk management. - Monitoring RERA compliances for all projects. - Keeping updated on building regulations and market trends. - Engaging with clients regularly to ensure satisfaction and timely delivery. - The role may require on-site deployment in Noida - Yamuna Expressway. Qualifications Required: - 3-5 years of work experience in real estate/construction/monitoring preferred. - Education background: Bachelors in Civil Engineering/Post graduation in construction management (NICMAR or RICS preferred). - Sound knowledge of construction cycle, detailed rates for construction activities, processes, project schedule, and cash flows. - Knowledge of various approvals required for different types of projects. - Basic understanding of construction budgets, contracts, bill systems, material reconciliation, and procurement processes. - Good communication, analytical skills, report writing capabilities, and proficiency in MS Office suite, MS Projects, AutoCAD, etc. - Ability to effectively present information. Please note that candidates only from Delhi/NCR should apply for this position. If you believe you possess the necessary qualifications and skills for this role, kindly email your profile to dimple@gsmpeopleconsulting.com. Thank you for your interest in this exciting opportunity!,
Dear Candidates, Job Title: DP Executive Company: Broking Company Location: Kurla, Mumbai, Maharashtra Job Summary: We are looking for a detail-oriented and experienced DP Executive to join our team at Allvest. The role involves managing depository operations, ensuring timely processing of client instructions, compliance with regulatory norms, and smooth coordination with depositories (NSDL/CDSL) to support our stock broking business. Key Responsibilities: Handle depository operations including demat, remat, pledge, unpledge, and off market transactions. Process and verify DIS (Delivery Instruction Slips) and other client instructions accurately. Reconcile daily DP reports and maintain updated client records. Coordinate with NSDL/CDSL and clearing members for operational activities. Monitor and ensure timely settlement of trades and securities movement. Prepare and maintain MIS and compliance reports as per SEBI and depository regulations. Address and resolve client queries related to demat accounts and DP transactions. Assist in audit and inspection processes conducted by regulators and depositories. Key Skills & Competencies: In-depth knowledge of Depository Operations (NSDL/CDSL). Familiarity with DP software and back-office systems. Strong attention to detail and ability to work under pressure. Proficiency in MS Excel and reporting tools. Good communication and coordination skills. Qualifications & Experience: Graduate in Commerce / Finance / Economics or equivalent 2 – 5 years of experience in DP operations with a stock broking firm. NISM-Series VI (Depository Operations Certification) is mandatory. Work Conditions: Location: Kurla, Mumbai, Maharashtra Working Days: 5/6 days as per company policy Timings: As per market hours / operational requirements Interested kindly mail your profile [email protected] #depository #depositoryexecutive #dpoperations Regards Dimple Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We have urgent opening for Account Executive - Mumbai - Kurla Location for a fintech company. Job Summary: We are looking for a detail-oriented and proactive Accounts Executive to support our finance team in managing day-to-day accounting operations. The role involves handling bookkeeping, assisting in statutory compliance, preparing reports, and ensuring accuracy in financial transactions. Key Responsibilities: Maintain day-to-day accounting entries in Tally/ERP or other accounting software. Preparation of cashflow statement, analysis of the variances, reasons, and maintenance of the liquidity Investment of the surplus funds as per company policy Record journal entries, handle accounts payable/receivable, and maintain ledgers. Assist in preparing monthly financial statements, MIS reports, and reconciliations. Support in GST, TDS, and other statutory compliance filings. Coordinate with banks for transactions, reconciliations, and documentation. Assist in payroll processing and employee reimbursements. Processing of the invoices in timely manner post verificawtion. Maintain proper filing of invoices, vouchers, and supporting documents. Provide support during audits by preparing required schedules and data. Work closely with the senior finance team to streamline processes. Qualifications & Skills: Bachelor’s degree in Commerce / Accounting / Finance (B.Com / M.Com or equivalent). 1.5 –2.5 years of accounting experience Knowledge of accounting principles and statutory compliances (GST, TDS, PF, etc.) Proficiency in MS Excel and accounting software (Tally/Zoho/QuickBooks, etc.). Good communication and organizational skills. Ability to work in a team and meet deadlines Candidates willing to join immediately or within 30days only apply Regards HR Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We have vacancy with a Fintech company, Securities (Broking Firm) in Mumbai - Kurla Job Title: KYC Onboarding Executive. Location: Kurla, Mumbai, Maharashtra Salary: ₹6 – 7 LPA Job Summary: We are seeking a KYC Onboarding Executive to manage the client onboarding process for our stock broking and depository services. The role involves verifying client documentation, ensuring compliance with regulatory requirements, and facilitating a seamless account opening experience for clients. Key Responsibilities: Handle end-to-end client onboarding for trading and demat accounts. Verify and process KYC documents as per SEBI, NSDL/CDSL, and exchange regulations. Ensure compliance with AML (Anti-Money Laundering) and PMLA guidelines. Coordinate with clients to collect and validate missing documents or resolve discrepancies. Update client records and ensure timely account activation in the back-office system. Generate and maintain MIS reports related to KYC and account opening status. Work closely with compliance and operations teams to ensure smooth onboarding. Assist in internal and external audits by providing required documentation. Key Skills & Competencies: Strong knowledge of KYC norms, PMLA, and SEBI regulations. Experience with stock broking / depository onboarding processes. Attention to detail and ability to identify discrepancies in documents. Proficient in MS Excel and KYC/Back-office software. Good communication and coordination skills. Qualifications & Experience: Graduate in Commerce / Finance / Economics or equivalent 5 – 7 years of experience in KYC and client onboarding in broking NISM-Series VI (Depository Operations Certification) preferred. Work Conditions: Location: Kurla, Mumbai, Maharashtra Working Days: 5/6 days as per company policy Timings: As per market hours / operational requirements Only candidates with immediate to 30 days notice period only should apply. Candidates only from BFSI or Broking industry having experience in client onboarding and KYC should apply. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We have vacancy in Fintech Company - Securities /Broking industry, in Mumbai - Kurla Job Title: Senior Equity Dealer Location: Mumbai Department: Dealing / Equity Trading Experience Required: Minimum 5 Years Reports To: Head - Dealing Job Objective: To manage client trade executions in equity and derivatives markets with high accuracy, ensure regulatory compliance, and provide trading support to HNI/retail clients, while contributing to revenue through active client engagement. Key Responsibilities: Execute client orders across equity, F&O, commodity, and currency segments via terminal (NSE/BSE/MCX). Monitor markets, identify trading opportunities, and support clients with realtime market insights. Ensure prompt and error-free order execution while maintaining trading discipline. Coordinate with clients on margin calls, payouts, order confirmations, and RMS issues. Maintain compliance with SEBI, exchange rules, and internal risk policies. Assist Relationship Managers or RM desk with execution support and trade queries. Analyze client trading patterns and suggest basic technical inputs if needed. Prepare and maintain trade logs, reconciliation, and client MIS reports as required. Liaise with the back-office team for settlements, ledger queries, and demat related issues. Key Skills & Competencies: Strong knowledge of equity markets, derivatives, and trading platforms (e.g., ODIN, NOW, NEST, or other RMS tools). Sound understanding of NSE/BSE regulations and SEBI guidelines. Attention to detail and accuracy under time pressure. Good client-handling and communication skills. Ability to multitask and manage HNI trades efficiently. Technical analysis knowledge is an added advantage. Qualifications: Graduate in Finance, Commerce, or Economics Mandatory: NISM Series VIII (Equity Derivatives) and NISM Series VII (Securities Operations and Risk Management) Optional: NISM Series XV (Research Analyst) Candidates only experienced in Equity Dealer and ready to join within 30days only apply Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We have vacancy with a Fintech company, Securities (Broking Firm) in Mumbai - Kurla Job Title: KYC Onboarding Executive. Location: Kurla, Mumbai, Maharashtra Salary: ₹6 – 7 LPA Job Summary: We are seeking a KYC Onboarding Executive to manage the client onboarding process for our stock broking and depository services. The role involves verifying client documentation, ensuring compliance with regulatory requirements, and facilitating a seamless account opening experience for clients. Key Responsibilities: Handle end-to-end client onboarding for trading and demat accounts. Verify and process KYC documents as per SEBI, NSDL/CDSL, and exchange regulations. Ensure compliance with AML (Anti-Money Laundering) and PMLA guidelines. Coordinate with clients to collect and validate missing documents or resolve discrepancies. Update client records and ensure timely account activation in the back-office system. Generate and maintain MIS reports related to KYC and account opening status. Work closely with compliance and operations teams to ensure smooth onboarding. Assist in internal and external audits by providing required documentation. Key Skills & Competencies: Strong knowledge of KYC norms, PMLA, and SEBI regulations. Experience with stock broking / depository onboarding processes. Attention to detail and ability to identify discrepancies in documents. Proficient in MS Excel and KYC/Back-office software. Good communication and coordination skills. Qualifications & Experience: Graduate in Commerce / Finance / Economics or equivalent 5 – 7 years of experience in KYC and client onboarding in broking NISM-Series VI (Depository Operations Certification) preferred. Work Conditions: Location: Kurla, Mumbai, Maharashtra Working Days: 5/6 days as per company policy Timings: As per market hours / operational requirements Only candidates with immediate to 30 days notice period only should apply. Candidates only from BFSI or Broking industry having experience in client onboarding and KYC should apply. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We have vacancy in Fintech Company - Securities /Broking industry, in Mumbai - Kurla Job Title: Senior Equity Dealer Location: Mumbai Department: Dealing / Equity Trading Experience Required: Minimum 5 Years Reports To: Head - Dealing Job Objective: To manage client trade executions in equity and derivatives markets with high accuracy, ensure regulatory compliance, and provide trading support to HNI/retail clients, while contributing to revenue through active client engagement. Key Responsibilities: Execute client orders across equity, F&O, commodity, and currency segments via terminal (NSE/BSE/MCX). Monitor markets, identify trading opportunities, and support clients with realtime market insights. Ensure prompt and error-free order execution while maintaining trading discipline. Coordinate with clients on margin calls, payouts, order confirmations, and RMS issues. Maintain compliance with SEBI, exchange rules, and internal risk policies. Assist Relationship Managers or RM desk with execution support and trade queries. Analyze client trading patterns and suggest basic technical inputs if needed. Prepare and maintain trade logs, reconciliation, and client MIS reports as required. Liaise with the back-office team for settlements, ledger queries, and demat related issues. Key Skills & Competencies: Strong knowledge of equity markets, derivatives, and trading platforms (e.g., ODIN, NOW, NEST, or other RMS tools). Sound understanding of NSE/BSE regulations and SEBI guidelines. Attention to detail and accuracy under time pressure. Good client-handling and communication skills. Ability to multitask and manage HNI trades efficiently. Technical analysis knowledge is an added advantage. Qualifications: Graduate in Finance, Commerce, or Economics Mandatory: NISM Series VIII (Equity Derivatives) and NISM Series VII (Securities Operations and Risk Management) Optional: NISM Series XV (Research Analyst) Candidates only experienced in Equity Dealer and ready to join within 30days only apply Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We are looking for Back office executive - Location Kurla, Mumbai Industry: Stock Broking / Financial Services Location: Kurla, Mumbai, Maharashtra Job Title: Back Office Executive Department: Operations / Back Office Job Summary: The Back Office Executive will be responsible for handling day-to-day operational activities, ensuring smooth settlement of trades, client account management, compliance with regulatory requirements, and coordination with other teams to support front office operations. Key Responsibilities: Process and verify client account opening forms (KYC & documentation). Ensure smooth settlement of trades in equity, derivatives, commodities, and currency segments. Reconcile daily transactions and client ledgers. Prepare and maintain MIS reports related to trading, payouts, and client activities. Coordinate with exchanges, depositories (NSDL/CDSL), and clearing members for operational tasks. Monitor margin requirements and ensure compliance with SEBI and exchange regulations. Handle client queries related to account statements, contract notes, and payouts. Assist in audits, inspections, and compliance reporting. Maintain accurate and updated records of all back-office operations. Key Skills & Competencies: Good knowledge of stock broking operations, depository processes, and trading lifecycle. Proficiency in MS Excel and back-office software (ODIN, NEST, or similar platforms). Attention to detail and strong analytical ability. Ability to multitask and work in a fast-paced environment. Strong communication and coordination skills. Qualifications & Experience: Graduate in Commerce / Finance / Economics or related field 5 – 7 years of experience in stock broking NISM certifications (Equity / Derivatives / Depository Operations) will be an added advantage Interested candidates, kindly connect on whatssup with updated CV on 9820840908 #backoffice #bfsi broking #excel #equity #mis #documentation #kyc Thanks Team HR Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Candidates, We have urgent vacancy for a Fintech Startup in Broking industry for Customer Service Executive - Voice and for Chat Process Location - Kurla (Near Phoenix Market City) Shift - Rotation Shift (Night Shift WFH) Working Days - 6 Days a Week Interested candidates kindly whatssup on 9820840908 with your cv mentioning applying for Customer Service Location Kurla. Females Preferred Responsibilities Respond promptly to customer inquiries through live chat. Identify and resolve customer issues efficiently and professionally. Provide accurate information about products and services. Document customer interactions and maintain customer records. Escalate unresolved issues to appropriate teams when necessary. Maintain a positive and professional demeanor with customers. Manage multiple chat conversations simultaneously. Follow up with customers to ensure their issues are resolved. Qualifications Graduate Previous customer service experience is a plus. Strong written communication skills. Ability to type quickly and accurately. Proficient in using computers and chat software. Ability to multi-task and manage time effectively. Strong problem-solving skills. Skills Live Chat Support Customer Service Communication Problem-Solving Time Management Typing Skills CRM Software Conflict Resolution #BFSI #callcenter #bpo #customerservice #communication #excellentcommunication #rotationalshifts Thanks Team HR Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Provident Fund Work Location: In person