Job Responsibility : Coordinate with overseas agent, local vendors, shipping line for booking and day to day shipment status activities. · Adverse knowledge of filling Sea IGM shipments through Odex and shipping line online portals & related software. · Complete custom clearances, ensuring full compliance to relevant regulations · Manage documentation flow. This includes checking draft bills of landing, packing list, commercial invoice, certificate of origin and licenses etc. and coordinate with service partners for final documents. · Coordinate the collection/delivery process and manage this until final destination while maintaining TAT for service delivery · Apprehend and apply correct knowledge toward Incoterms, customs formalities, DDP, DDU, Freehand and L/C shipments · Manage invoicing and booking of purchases from vendor/agents on timely basis · Proactive response to client, agents for queries raised by them & share timely updates with client & supervisor · Proactively troubleshoot, resolve issues, and demonstrate initiative within company processes · Meet and exceed service level targets as an individual and team basis · Timely update of shipment details on CRM Software · Organised with excellent multi-tasking and time management skills · Flexible, with enthusiasm to learn and take new challenges Able to multi task and prioritise within a dynamic and challenging environment Experience and Qualification : · 2 to 4 years of relevant experience in an international freight forwarding or CHA or similar role · Graduate in any stream · Working experience, preferably in a freight forwarding for sea/ Import · Proficiency in MS word (Word, PowerPoint, excel, MS outlook, Odex, CRM) Excellent (100% fluent) English language skills (spoken, written & comprehension). Required Technical Competencies : · Strong technical knowledge in international sea shipment, geographic locations of ports & airports etc. · Hands-on experience on pre and post Import documentation · Familiarity with shipping/airlines regulatory compliance procedures Knowledge of working on CRM )salesforce and iCaffe & Odex)