GSA (Guest Service Associate)

Company Description Aranya Vilas (A unit of Mertia Hospitality) is a nature resort located in a peaceful, lush green forest area in Udaipur. The resort offers an exotic experience with a focus on providing a tranquil environment away from the city's hustle-bustle. Role Description This is a full-time on-site role for a Guest Service Associate at Aranya Vilas. The daily tasks include greeting and assisting guests, handling reservations, addressing guest inquiries and concerns, ensuring guest satisfaction, and maintaining a welcoming atmosphere in the resort. Qualifications Excellent customer service and interpersonal skills Ability to multitask and work effectively in a fast-paced environment Strong communication skills, both verbal and written Previous experience in the hospitality industry is a plus Knowledge of multiple languages is beneficial High school diploma or equivalent Show more Show less