Company Description Aranya Vilas (A unit of Mertia Hospitality) is a nature resort located in a peaceful, lush green forest area in Udaipur. The resort offers an exotic experience with a focus on providing a tranquil environment away from the city's hustle-bustle. Role Description This is a full-time on-site role for a Guest Service Associate at Aranya Vilas. The daily tasks include greeting and assisting guests, handling reservations, addressing guest inquiries and concerns, ensuring guest satisfaction, and maintaining a welcoming atmosphere in the resort. Qualifications Excellent customer service and interpersonal skills Ability to multitask and work effectively in a fast-paced environment Strong communication skills, both verbal and written Previous experience in the hospitality industry is a plus Knowledge of multiple languages is beneficial High school diploma or equivalent Show more Show less
Company Description Aranya Vilas, a unit of Mertia Hospitality, is a tranquil nature resort nestled in a lush green forest environment. Located in the heart of the city yet far from the chaos of urban life, the resort offers an exotic and serene getaway. With a commitment to providing guests an experience steeped in natural beauty and relaxation, Aranya Vilas is a destination for those seeking peace amidst greenery. Role Description This is a full-time, on-site GSA (Food & Beverage Service) role at Aranya Vilas, located in Udaipur. The role involves delivering exceptional customer service by addressing guest needs, managing food and beverage orders, and ensuring an outstanding dining experience. Day-to-day tasks include coordinating with the kitchen team, maintaining cleanliness and organization standards, and assisting in sales efforts related to the resort's F&B offerings. Qualifications Strong Customer Service, Communication, and Interpersonal Skills Analytical and Problem-Solving Skills Sales and Upselling Skills Basic knowledge of Finance and Cash Handling Passion for hospitality and guest satisfaction Ability to work effectively in a team and in a fast-paced environment Prior experience in food and beverage service roles is a plus