Growth Operation Manager

This is a high-velocity, execution-focused operational role. The team member will be solely

responsible for identifying, vetting, and relentlessly managing all external marketing vendors

and agencies (Content, SEO, Performance, etc.). You must be a fierce advocate for quality and

speed, ensuring all outsourced marketing projects deliver measurable results on time, on

budget, and align perfectly with our high-margin growth strategy.

About The Role

? Define the Scope of Work (SOW) for content, performance, and SEO needs, then

contract the best specialist agencies.

? 3-5 high-performing, cost-effective agencies must be contracted and fully onboarded

within the first 45 days.

? Serve as the single point of contact for all external vendors, establishing aggressive

weekly targets and conducting rigorous performance reviews.

? Maintain 90% compliance on all contracted deliverables and ensure you deliver a

maximum ROI on costs

? Ensure seamless and timely collaboration between external agencies, the internal

Marketing Manager, and key stakeholders (Sales/TA).

? Time-to-Market for new campaigns must be reduced by 25% by eliminating internal and

external blockers.

? Own the marketing budget ledger and all agency/vendor costs, providing financial

transparency and spend-to-performance reporting.

? Build and maintain a structured digital repository for all contracts, final creative assets,

and performance data.

? A complete, searchable marketing knowledge base must be established and fully

documented by the end of Q2.

Requirements:

? Minimum 3 years of hands-on experience in B2B vendor management, project

management, or client-side marketing operations.

? Proven ability to negotiate contracts and manage multiple external agencies (Content,

SEO, Performance) simultaneously for global campaigns.

? Strong acumen in budget management with a clear focus on tracking spend against

measurable outputs and business ROI.

? Ability to generate spend-to-performance reports for the CEO, ensuring 0% unapproved

overspend on agency retainers.

? Expertise in managing complex, multi-stakeholder projects in a high-velocity

environment with no existing internal team structure.

? Familiarity with marketing workflows and dedicated discipline to meet aggressive

deadlines and Time-to-Market goals.

? Possesses an extreme sense of ownership and a non-negotiable get the shit done

attitude in a zero-structure environment.

? Must be a single point of contact (SPOC) capable of driving execution from agencies

while communicating status clearly to leadership.