Group Manager Finance & Administration Delivery - Operations

IBM Consulting Overview A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Group Manager, you are responsible for handling finance clients in different industries and across Finance and Accounts. Your primary responsibilities include: Owning client engagements/contracts across geographies, providing operations support for establishing processes, metrics identification, and reporting. Establishing and maintaining a robust tracking mechanism for key indicators of the operations to support decision-making. Leading transformation efforts with high-level change management experience, including challenging, inspiring, and guiding the team. Tracking and driving all process parameters critical to quality for process delivery. Assisting management with career development activities for team members, team leaders, and managers, including performance management, feedback, and training. Ensuring adequate mentorship and training of team members to meet process objectives and customer requirements. Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise Minimum 16+ years of experience in Finance and Accounting Delivery & Transformations Proven experience creating and developing value propositions, business cases, and industry-specific offerings Ability to ideate strategic direction and initiatives through designing business outcome models, contracting structures, and identifying new opportunities and business lines Proficiency in supporting the sales team in building a compelling business case for prospective clients and working closely with Process Delivery leaders in identifying improvement opportunities and implementing them across all processes Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments Preferred Technical and Professional Experience Certified Chartered Accountant/Company Secretaryship/Certified Management Accountant Proven experience in end-to-end Record to Report, Procure to Pay & Order to Cash process In-depth process knowledge in central finance reporting, management reporting, and reports Ability to influence internal/external customers, Operations, and Finance partners Ambitious individual who can work independently towards agreed targets/goals with a creative approach to work Intuitive individual with an ability to manage change and proven time management skills Strong interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops and reviewing publications