Goa is one of the most premium nightlife destinations in known for its top-tier music, luxury experience, and vibrant crowd. We are looking for a dynamic, well-spoken, and outgoing Guest Relations Executive (GRE) to be the face of our club and ensure our guests have an unforgettable experience every night. ⸻ Key Responsibilities: • Greet and welcome guests warmly as they arrive at the venue. • Maintain a high level of hospitality and professionalism at all times. • Manage guest lists, assist with table reservations, and coordinate with internal teams for seamless check-ins. • Escort VIPs and high-profile guests to their tables and ensure premium service. • Handle guest queries, concerns, or complaints promptly and effectively. • Build strong relationships with regular patrons and assist in creating a loyal customer base. • Coordinate with security and operations teams to ensure smooth crowd management. • Provide club information, event details, and special promotions to guests. • Maintain updated records of guest preferences and feedback. ⸻ Requirements: • Excellent communication and interpersonal skills • Well-groomed, presentable, and confident personality • Prior experience in hospitality, nightlife, or luxury service (preferred) • Ability to stay calm under pressure and multitask efficiently • Flexible to work on weekends, holidays, and late-night shifts • Strong understanding of customer service principles • Fluent in English; knowledge of Hindi or regional languages is a plus Show more Show less
About the Role: Groove & Gigs is looking for a dynamic and results-driven Business Development Executive to spearhead B2B partnerships across Goa. If you're passionate about networking, love travel, and know how to open doors to new opportunities, this role is for you. You will be responsible for forging alliances with resorts, tour operators, local businesses, and concierge services to generate crowd footfall and tourist traffic to affiliated nightlife venues . Key Responsibilities: Identify and close partnerships with resorts, hotels, travel agents, and tour guides to direct footfall to affiliated clubs. Create tie-ups with local and national concierge services, villa rentals, guest houses, and more. Conduct regular field visits across North and South Goa to maintain relationships and seek new business. Pitch event opportunities, special offers, and nightlife experiences to tourism-related businesses. Represent the brand professionally and persuasively in client meetings and local networking events. Report weekly on outreach, meetings, conversions, and partnership performance. Coordinate with the in-house marketing and operations team for promotional support and execution. Requirements: Proven experience in sales, business development, or hospitality partnerships. Excellent communication and interpersonal skills. Willingness to travel extensively across Goa. Knowledge of Goa’s tourism ecosystem is a strong advantage. Self-motivated, target-oriented, and street-smart. Own vehicle is a plus. Perks: Competitive salary + performance incentives. Access to Goa’s top parties and events. Work with a fast-growing nightlife & entertainment brand. Dynamic, young, and creative work environment. Show more Show less
Company Description Welcome to Groove & Gigs, where we transform venues into vibrant hubs of entertainment by connecting them with top-tier live talent. We specialize in bringing the best bands, DJs, comedians, and musicians to restaurants, bars, and event spaces, ensuring unforgettable experiences for both the audience and the performers. Our seamless and hassle-free booking experience enables venue owners to easily find and book the perfect acts without hidden charges or additional fees. We also offer comprehensive artist management services, aiming to support artists by handling the business side of their careers. Our commitment to excellence extends to client relationships, managing existing and new clients with utmost professionalism. Role Description This is a full-time, on-site role located in North Goa for a Promoter at Groove & Gigs. The Promoter will be responsible for promoting live events, engaging with customers, managing client relationships, and collaborating with artists and venues to ensure successful events. Day-to-day tasks also include marketing and sales efforts, providing excellent customer service, and participating in training sessions to stay updated with the latest industry trends. Qualifications Strong Communication and Customer Service skills Proven experience in Sales and Marketing Ability to provide Training and support to team members Excellent interpersonal and negotiation skills Ability to work in a fast-paced environment and manage multiple tasks Experience in the entertainment or events industry is a plus Bachelor's degree in Marketing, Business, Communications, or related field