Roles and Responsibilities : Supervise and mentor the Level 1 support team, providing guidance, training, and performance evaluations. Schedule and manage shift rotations to ensure 24/7 coverage and optimal team performance. Foster a positive and collaborative team environment. NOC Operations - Oversee the daily operations of the NOC (Alerts Maintenance of production servers application), ensuring all monitoring and incident management processes are followed. Implement and enforce standard operating procedures (SOPs) for all team processes. Ensure timely and effective communication and escalation of incidents to relevant stakeholders. Customer Support - Ensure the Level 1 support team triages and promptly addressing customer inquiries or technical issues by aligning required stakeholders. Define processes to ensure no critical alert or maintenance activity is missed. Lead Drive customer escalation calls. Monitor customer feedback and satisfaction metrics, implementing improvements as needed. Ensure GreyOrange s Peak Support War-rooms process (continuous bridge calls during hypercare) are owned and executed without failures. Performance Monitoring and Reporting - Track and analyse key performance indicators (KPIs) related to NOC and Level 1 support operations. Generate regular performance reports and dashboards for senior management. Identify trends and areas for improvement, recommending and implementing solutions to enhance service quality. Collaboration and Coordination - Work closely with other departments, such as Level 2/3 support, CloudOps, and Operations to ensure seamless incident resolution and service continuity. Participate in cross-functional projects and initiatives aimed at reducing inflow of repetitive alerts/incidents. Continuous Improvement - Proactively identify opportunities for process improvements and efficiency gains. Lead initiatives to implement new tools, technologies, and methodologies that enhance the NOC and support functions. Key Requirements: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: Overall experience of 5-7 years in the Support industry with 1-2 years of experience as a Team Lead or Assistant managerial role. Skills: Leadership, Team Management, Problem Solving, Analytical Abilities, Strong Communication Skills, Ability to work in a fast-paced, high-pressure environment.

Job Summary: Grey Orange seeking a talented and motivated engineers to be part of our world class Customer Assistance Cell operations. As a Senior NOC Engineer you will be part of the Client Service team of Grey Orange and are responsible to Provide Incident Management, Problem Management and Data analysis as per decided SOPs and to ensure ticketing process compliance. Responsibilities: Responsible for providing NOC support, software support, and customer support to internal and/or external clients with a focus on technical background and customer service experience. Identifies patterns and devises ideas to improve customer support ecosystem, leveraging basic Linux commands and troubleshooting skills. Manages customer service complaint management, organization of call centre coordination, and collaboration with stakeholder departments. Should follow the standard pre-decided SOP to resolve and close level 0/1 issues on the first call. Should capture all necessary data and specific details when transferring a ticket for L1/L2 support. Coordinates with technical support team to ensure seamless customer service complaint management and engagement with branches. Should ensure TAT is met as per committed SLAs. Should support CAC manager in ensuring least possible breakdown issues/tickets are being transferred to L2. Should ensure requisite internal/external escalation basis priority, severity and expected/elapsed resolution time. Should prepare and deliver regular productivity and performance reports to all clients as per decided schedule basis AMC. Should ensure all relevant site specific documentation is captured and maintained in a systematic manner across all clients. Should support CAC manager in developing frameworks to predict potential failures based on past issues. Should Monitor proactive alerts in dashboard and ensure that the same is timely communicated and resolved through L1/L2 engineers. Qualifications: Any Graduate Engineer with 3-5 yrs experience as NOC engineer at reputed B2B support / NOC team / Telecom Good analytical Problem solving skills Basic understanding of Linux, Microsoft OS communication protocols Excellent oral and written communication skills in English Past experience in client service will be an advantage CCNA/ITIL Certification will be an advantage

Responsibilities: Customer Communication & Escalation Handling: Leverage a proven track record in customer communications to ensure clear, consistent, and effective messaging across all customer touchpoints, fostering strong relationships with clients. Manage and resolve customer escalations promptly, ensuring effective communication and swift resolution to maintain a positive customer experience. Stakeholder Engagement: Lead conversations involving multiple stakeholders, collaborating seamlessly with sales, solutions, product, and support teams to align customer experience strategies with the unique demands of our industry. Data Analytics: Apply basic SQL knowledge to analyze data and utilize analytics tools like Grafana & Power BI dashboards. Extract insights from customer data, informing strategic decision-making related to customer segmentation, preferences, and behavior within logistics and warehouse automation. Dashboard Monitoring: Utilize Grafana and Power BI knowledge to monitor and analyze key customer experience metrics, ensuring real-time visibility into the performance of GreyOrange solutions and facilitating data-driven decision-making for supply chain optimization. Customer Success Initiatives: - Develop and implement customer success initiatives specific to the supply chain and logistics sector, owning and improving CSAT (Customer Satisfaction), NPS (Net Promoter Score), on-time AMC (Annual Maintenance Contract) renewals, and other relevant metrics. Enhance overall customer satisfaction, drive loyalty, and identify opportunities for process optimization. Advocacy Program Management: Manage customer advocacy programs, leveraging satisfied clients for testimonials, case studies, and referrals, showcasing GreyOranges impact on transforming logistics and warehouse operations Performance Metrics and Reporting: Establish key performance indicators (KPIs) for customer experience within the logistics and supply chain domain, regularly reporting on metrics and insights to track progress and identify areas for continuous enhancement. Required: 1-4 years of Proven experience in managing complex technical products with a demonstrated ability to quickly learn and adapt to sophisticated solutions, particularly required for your role in the context of GreyOranges warehouse robotics and automation systems. Proven experience in technical support and technical account management. Must have experience in interacting with customers directly. Demonstrated success in customer communications and Customer Experience Management (CEM). Ability to lead conversations involving multiple stakeholders in an innovative technological environment. Basic SQL knowledge to analyze data and use analytics tools like Grafana & Power BI dashboards. Familiarity with Customer Experience Management principles and strategies like CSAT, NPS & Renewals We encourage you to apply if you are passionate about revolutionising customer experiences in the logistics and supply chain industry, possess the specified skills, and are excited about the potential of robotics and automation.

Key Responsibilities: Develop a thorough understanding of the category by performing analysis of market/customer segments and understand any technology opportunity and conduct strategic competitive analysis. Develop deep understanding of customer needs, products in the market, the suppliers, and be on top of trends that shape the category and product vertical. Conduct market and customer research to shape future roadmap, develop product and solution concepts. Plan and execute category / product launch seamlessly by working closely with all the teams within the organization. Responsible for P&L of the category. Seek continuous feedback from the consumers through online and offline mechanisms to get a feel of the constantly evolving customer requirements and maintain a high CSAT & NPS in the with the customers. To support product marketing/sales proposals/decisions with comprehensive business rationale. Lead early product sales pursuits. Work closely with functional leads and other team members to define product and solution level details required to deliver the next generation of products and solutions to market that meet the customer s needs. Interact directly with customers in an international setup to understand their requirements. Collaborate with partners and product & engineering team to define the marketecture and influence the roadmap of the product. Provide market/customer context to the product & engineering team. Identify key initiatives by understanding business problems/pain areas or processes. Own initiatives that drive organization wide impact (in terms of cost, process improvement, quality, etc.). Drive key business metrics. Review and appraise high performance, coach inadequate performance, and enable junior members of the team for high quality outcomes. Requirement: Bachelors degree in engineering from Tier 1 institute with 4-8 years of experience with 3+ years of relevant work experience as a Senior/Product Manager or Category manager supply chain/warehouse/Retail industry. Experience in product lifecycle management is required. International exposure and ability to interact with cross-functional and international teams. Excellent Stakeholder manager with strong negotiation and articulation skills. Strong business/financial acumen and quantitative skills, excellent written, verbal and presentation skills. Domain knowledge of Supply Chain/Warehouse Industry is preferable. Bachelor s Degree in Engineering from a top tier institute is necessary Master s Degree / MBA would be an added advantage Equal Opportunity Employer

Key Responsibilities: Prepare standalone financial statements under US GAAP/IFRS along with Notes to accounts and proper disclosures for group entities in various geographies across the globe. Assist in consolidating group Financial statements as per US GAAP/IFRS. GAAP conversion of standalone financials, analyzing consolidation adjustments and preparing elimination journals. Responsible for monthly and closing activities as per agreed timelines. Ensuring adherence to cut-off procedures, performing expense trend analysis and explaining variances. Responsible for timely closure of group statutory audit- liaise with stat auditors to close audit observations. Help establish controls around inventory fixed assets and ensure compliance to internal controls around financial reporting (ICFR). Support in providing required information to tax consultants for the Global Tax Compliance. Assisting drafting accounting policies and memos under IFRS and USGAAP. Carrying out inter company reconciliations and compiling RPT schedules. Assist with Cost accounting: Identify Direct costs for defined Cost Objects and perform Gross Margin analysis. Identify Cost Drivers and Perform Activity Based Costing for identified Cost Drivers. Identify and report various cost components of SaaS (Software as a Service) and RaaS (Ranger as a Service) verticals at the customer/project level. Calculate the cost of Hardware Products by ascertaining cycle time, estimating the cost of conversion, analyzing the bill of material (BOM) to compute material cost, and identifying and absorbing factory overheads. Review the inventory carrying cost in NetSuite and correlate it with the landed inventory cost. Requirements: Qualified Chartered Accountant with 3-5 years of post-qualification experience with articleship / experience in Big 4/ large accounting firms Sound knowledge of IFRS/USGAAP/Ind AS. Sound financial concepts, knowledge of accounting principles, and clarity on consolidation techniques. Strong Microsoft Excel alongside good IT skills particularly Outlook, Word PowerPoint. Strong communication and interpersonal skills. Experience with a listed organization shall be preferred. Working Knowledge of ERP/NetSuite.

Responsibilities : Work on HLD, LLD to design and develop algorithms, code base Produce clean, efficient code base Integrate software components with client systems and third-party programs Troubleshoot, debug and upgrade existing software Gather and evaluate requirements Recommend and execute enhancements Create technical documentation for MOP and installation guide YOU MUST HAVE Experience in object-oriented design/programming and proven experience as a Software Developer Experience with software design and development in a test-driven environment Knowledge of coding languages/tools/frameworks (e.g. Java, J2EE,REST, Kafka, SOAP,JMS, SpringBoot , Junit, Maven, GIT) Experience with databases(Postgres, Oracle, MySQL), Object-Relational Mapping (ORM), JPA, frameworks (e.g. Hibernate) Ability to learn new languages and technologies Excellent communication skills Resourcefulness and troubleshooting aptitude Good team player We Value Knowledge of in Python/Django. Knowledge of Rabbit MQ , KAFKA Messaging system. Knowledge of Agile development methodologies

Key Responsibilities: Technical direction of the project and product, anticipating requirements and actively mitigating high risk developments by working on multiple feasible solutions and delivering the most stable, secure and scalable product. Stay open for changes and that these changes can be implemented in a technically excellent and cost-effective way. Leverage industry best practices, any technology opportunity and your own innovations to deliver the product/component. Understand and incorporate the proper certification and compliance requirements into the product designs. Participate in strategic planning for and delivery of expansion of the support strategy of current and new products. Understand and incorporate design, development, manufacturing and deployment timelines whilst defining the functioning of the product. Should contribute in defining quality gates & parameters /checklist for product/subsystems level. Develop a deep understanding of customer needs, products in the market, the suppliers, and be on top of trends that shape the category and product vertical. Conduct market and customer research to shape future roadmap, develop product and solution concepts. Work closely with functional leads and other team members to define product and solution level details required to deliver the next generation of products and solutions to market that meet the customer s needs. Responsible for technical performance metrics of bots under CRN - maintain error rate below the acceptable threshold, and identify/deploy design fixes for any persistent issues Requirement: Bachelor's degree in electrical/electronics engineering from Tier 1 institute with 3-8 years of experience with 3+ years of relevant work experience as a Product Manager in supply chain/warehouse/Retail industry. Hands-on Experience in design and development of automated units with complex moving parts (AGVs, EVs, etc.) Awareness of Product Development Lifecycle from customer requirement to qualified product in least necessary time. Strong communication, execution, quantitative skills combined with creativity and negotiation abilities Ability to interact with cross-functional and international teams. Domain knowledge of Warehouse is preferable. Availability to travel and be based abroad for extended periods will be a plus.

Roles and Responsibilities : Overall SPOC for customers for the projects duration, Lead initiatives and work closely with multiple teams to manage timelines, features, quality, production and installation details. Responsible for overall end-to-end delivery of projects within timelines through effective stakeholder management across all internal teams Should prepare detailed Project Plan taking into consideration Cost, Site Readiness, Solution Detailing, Purchasing, Production and Installation/Commissioning timelines Should identify and mitigate risks across all phases teams in the project plan Should take detailed feedback from the Client for all teams and share it internally with relevant stakeholders Should identify and proactively communicate critical path activities for each project to all relevant stakeholders Should initiate timely triggers for engineering, procurement, production, QC Dispatch as per the project plan Should deliver client delight by satisfying all reasonable needs of the client as custodian of the client s voice internally Your qualitative and quantitative skills are off the charts and you make them your strength to introduce new features make the project successful and mitigate risks across all phases and teams. Work closely and collaborate with the stakeholder teams to drive design, development, and implementation of different features and components with a strict eye on timelines. Should identify and develop the proper team skills required for the successful implementation of the various products and subsystems employed in complex systems inclusive of mechanical, controls, software, installation. To develop, define, and execute acceptance test plans inclusive of physical, functional and project-specific KPI s. You are the custodian of the customer s voice internally and you leverage your intelligence to communicate that to the teams and ensure it is heard and taken heed of. Requirements: 5-10 years of development and execution activities related to end-to-end project management, including project plans and estimates, scoping, and requirements through implementation and deployment. Experience in monitoring, managing, and reporting on the execution of deliverables. Strong background with Retail clients and applications preferred Bachelor s Degree in Engineering or related field. Master s Degree / MBA preferred. Strong business/financial acumen and excellent written, verbal, and presentation skills. Ability to interact with cross-functional and international teams. Strong execution, analytic, and quantitative skills, creativity, and negotiation abilities. Demonstrated strategic thinking and organizational agility.

Roles and Responsibilities : What You'll Do: Own the Deployment Strategy - Create and execute a comprehensive rollout plan for 1,000+ stores across multiple regions with significant autonomy. Travel Globally - Youll be on-site at retail locations worldwide, ensuring successful implementations and facilitating team adoption. Bridge Cultural Differences - Act as the key liaison between our company (India-based, tech-focused, startup-oriented) and our client (structured, corporate, retail-driven). Youll need to effectively communicate with both organizations to drive alignment. Manage Diverse Stakeholders - Youll navigate various perspectives, address conflicts, and overcome resistance to change. Managing relationships will be just as important as managing the technology. Ensure Technical Success - Oversee the integration of our platform with POS systems, inventory management, and customer engagement platforms. Solve Problems Proactively - Address deployment challenges as they arise. Youll need to identify risks, troubleshoot, and adapt quickly. Train and Influence - Store associates and regional managers must embrace our technology. Youll create and lead training programs that drive meaningful adoption. What You Bring : 7+ years of leading large-scale retail tech deployments with demonstrated success. Deep understanding of retail systems - POS, inventory, omnichannel fulfilment, etc. Experience with fashion retail, ideally with major global brands. Strong leadership skills. You can overcome obstacles, navigate challenges, and influence decision-makers. A global mindset. You've worked across different regions and know how to navigate cultural nuances. Comfort with frequent travel. Expect to be on a plane regularly, managing rollouts in key markets. Preferred Qualifications : A Bachelors or Masters in IT, Business, or a related field. Certifications like PMP, PRINCE2, or Agile methodologies. Experience working in India-based or global tech companies with European or North American clients. Why Join Us : A high-impact role where you drive meaningful change at a global scale. Fast-growing startup environment with substantial room for professional growth. Work with a major global retailer and cutting-edge retail technology. Opportunity to align diverse organizational cultures and establish your professional reputation. Travel the world while leading a career-defining project.

GreyOrange seeks a talented and motivated TSE to support external customers for warehouse automation industry products. He will provide level 3 support for allocated product lines per decided SOPs. You are also responsible for sharing knowledge within the client service team and relevant feedback with R&D. Responsibilities: Responsible for efficiently handling and resolving technical issues passed on by L2. Ensure timely and effective action as per decided workflow basis priority and severity for each ticket. Should ensure maximum issues are resolved without L4/R&D involvement. Should ensure adherence to committed SLAs for each reported issue. Should follow ticketing SOPs and ensure tickets are generated for R&D with all relevant technical details captured for every issue. Should follow internal escalation matrix based on severity and resolution time. Should ensure all relevant site-specific technical documentation and documentation regarding new product lines and/or features are accurately captured from R&D and shared with the Client Service team. Should support CSMs in developing an eminently capable and technically competent team of assistant client service managers and service engineers. Responsible for creating and monitoring software and hardware component-wise reliability metrics for each installation. Should develop a framework to predict potential/future failures and ensure requisite preventive measures are taken Required : Engineering graduate with at least 3 years of experience in a 24*7 Software Support role. Experience with Linux/Unix Experience with SQL Experience with scripting - Python/Shell. Must have strong communication skills.

Roles and Responsibilities : Handle the front desk operations and provide administrative support to various departments within the organization. Monitoring the Access Control and VMS. Greet and welcome visitors and direct them to the appropriate person or department. Manage the reception area, ensuring it is tidy and presentable at all times. Answer incoming calls, take messages, and redirect calls to the relevant person. Receive and sort daily mail and deliveries, and distribute them to the appropriate departments. Perform general clerical duties, including photocopying, faxing, and filing. Assist in the preparation of reports, presentations, and other documentation. Maintain office supplies and inventory, and place orders when necessary. Invoices process and payment tracking with finance. Coordinate travel arrangements and logistics for employees. Assist in organizing and coordinating meetings, conferences, and events. Handle sensitive and confidential information with integrity and professionalism. Perform additional administrative tasks and projects as assigned. Required Skills: Proven experience of 2-5 years as a front desk executive or administrative role. Excellent verbal and written communication skills. Strong organizational and time management abilities. Proficient in MS Office (Word, Excel, and PowerPoint). Ability to multitask and prioritize tasks effectively. Good problem-solving skills and attention to detail. Customer service-oriented with a friendly and professional demeanor. Ability to work independently and collaboratively in a fast-paced environment. Strong interpersonal skills and the ability to build relationships with internal and external stakeholders. Qualifications: Bachelors degree in business administration or a related field is preferred. Prior experience in a similar role is highly desirable. Additional Information: This is a full-time position based at Gurugram. Working hours may vary and may include weekends or evenings as needed. Competitive salary and benefits package offered.

Roles and Responsilities : Code critical sections and key features of the product Lead and solve key technical challenges in the overall system Work in collaboration with Product to write design documents Rearchitect existing algorithms & implementations Perform code reviews and healthy peer feedback to the team Mentor and guide team members technically Observe and evangelize best technical practices Work with architects to create a technical roadmap Work with simulations for functional performance Keep an eye out for technology trends, open-source projects that can be used Must have : B.E/ B.Tech/M.E/M.Tech/ M.S from a premier institute. 10+ years of work experience, having demonstrated problem solving skills. Have experience designing and implementing non-trivial software systems (eg, using multiple processes/threads/IPC etc) Development experience using Java, Python, Golang, Erlang (either of these) Experience working on any micro service platform Experience working on REST based API integration Scalability Architecture Good RDBMS skills and experience in DB/SQL Good understanding of design patterns, object oriented design, and frameworks. Experience in Algorithmic development Good understanding of version control system Good to Have : Exposure to serverless technologies Exposure to various databases and associated technologies like Postgre sql, Redis etc Knowledge Docker, Kubernetes and cloud-based deployment environment (AWS, GCP, Azure Cloud etc). Knowledge of developing scripts in Python, Shell etc Knowledge of working with Time Series databases (Influx etc)

Roles and Responsibilities : Description: The candidate will be responsible for managing the treasury profile. The profile includes liaison with the bankers and lender for managing the existing and new credit lines, ensure timely compliance of bank/ financials institutions covenants. This role will also require interactions an dialogue with other department/ stakeholders to complete their task primarily outside USA. He/She should have the ability to supply the required information quickly and accurately. Candidate should be self-motivated and go getter. Responsibilities: Cash and liquidity management through weekly cash flow planning forecasting Fund Management across various countries Tracking of funds available at Group level for timely movement within group entities Management of the credit lines with the lender and Banks and set up of governance structure to manage compliances. Management of the covenants of the credit lines taken from Banks/financial institutions including the preparation of stock report, UFC certificates etc., Conversion of foreign funds into local currency (INR/ SGD/ EURO/CAD/USD) Reviewing short term long-term funding needs, and work closely with Investor relations wrt any Financing activity (Loan/ Credit Lines/Pvt/ Public Equity etc) Availment of Currency forward contracts from the bankers Investment of idle funds as per Company investment policy Updating Maintenance of bank approval matrix as and when required Monthly preparation of schedules related to investment and security deposits Liaison with banker for issuing the Letter of credit, Advance bank guarantee Requirements: 3+ years of experience working on Treasury management and in finance Candidate should have an exposure of working with Industry on foreign clients. Prior Experience on working with FIIs/ bank would be added advantage. Working in Multinational Start. Up culture and manging investor funds would be preferred . Strong Microsoft Excel, Word and PPT skills, Good verbal and written business English communication skills, Net Suite/ Ability to adapt and redirect priorities and goals in response to changes in business requirements, Collaboration Ability to coordinate across functions with Customers, Accounts, Banking team to address issues and optimise his/her and their team performance.

Roles and Responsibilities: Code critical sections and key features of the product Lead and solve key technical challenges in the overall system Work in collaboration with architects to write low-level design documents Rearchitect existing algorithms & implementations Perform code reviews and healthy peer feedback to the team Mentor and guide team members technically Observe and evangelize best technical practices Work with architects to create a technical roadmap Work with simulations for functional performance Keep an eye out for technology trends, open-source projects that can be used Must have: B.E/ B.Tech/M.E/M.Tech/ M.S from a premier institute. 5+ years of work experience, having demonstrated problem solving skills. Have experience designing and implementing non-trivial software systems (e.g., using multiple processes/threads/IPC etc.) Development experience using Java, Python, Golang, Erlang (either of these) Experience working on any micro service platform Experience working on REST based API integration Scalability Architecture Good RDBMS skills and experience in DB/SQL Good understanding of design patterns, object oriented design, and frameworks. Experience in Algorithmic development Good understanding of version control system Good to Have: Exposure to serverless technologies Exposure to various databases and associated technologies like Postgre sql, Redis etc. Knowledge Docker, Kubernetes and cloud-based deployment environment (AWS, GCP, Azure Cloud etc.). Knowledge of developing scripts in Python, Shell etc. Knowledge of working with Time Series databases (Influx etc.

Roles and Responsibilities : The opportunity is for a Change Management Learning and Consultant. The individual should be prepared to work in a dynamic and flexible environment and changing requirements with frequent client interactions. Key Responsibilities: Analyze, prioritize, classify, and schedule the Requests for Change (RFCs). Confirms the scope of the change, dependencies & impact to the prod environment. Liaise with all necessary parties to coordinate change building, testing, and implementation in accordance with schedules. Escalate the RFCs that are beyond the control of the CAB, to the IT executive committee. Review all implemented changes to make sure they have met their objectives. Review all outstanding RFCs awaiting consideration or awaiting action. Analyze Change Records to determine any trends or apparent problems that occur and seek rectification with relevant parties. Facilitate Change Management process audits. Experience in Stakeholder Engagement, Communication Planning, Change Measurement (Change Readiness/Surveys, Business Readiness). Apply structured global change management methodology and lead change management activities. Create change management strategy, change plan and responsible for delivering all change management interventions. Working with stakeholders to create awareness, engagement and realize the benefits of change. Integrate change management activities into overall project plan. Support execution of change activities for global region, across sites as necessary. Intermediate level Excel skills. Requirement: Sets personal professional goals and takes accountability for own development Seeks feedback and changes behavior to improve performance Good communication skills ITIL Framework Awareness; Good to Have: ITIL Certifications.

Job Responsibilities: Oversee the accounts payable department and ensure timely and accurate processing of invoices, payments, and expense reports. Develop and maintain accounts payable policies and procedures. Ensure compliance with company policies and local, state, and federal regulations. Monitor and analyze accounts payable processes and recommend improvements to increase efficiency and accuracy. Collaborate with other departments, such as procurement and finance, to ensure timely and accurate payment of invoices. Manage vendor relationships and resolve any issues or disputes related to payments or invoices. Prepare and analyze accounts payable reports, including aging reports, cash flow projections, and vendor performance metrics. Train and develop accounts payable staff, including setting performance goals and conducting performance evaluations. Ensure accurate and timely month-end and year-end close processes for accounts payable. Assist with audits and provide documentation and support as needed Proficient in Oracle NetSuite and SAP. Experienced in running month-end closing. Education and Experience Requirements: A bachelor s degree in finance and accounting major is mandatory. A master s degree in finance or accounting major is preferred. A Certified Accounts Payable Professional (CAPP)/Chartered accountant is preferred. At least 7 Years of core accounts payable experience is required. At least 2 years of leading experience is a must.

Preparation of standalone financial statements under US GAAP/IFRSalong with Notes to accounts and proper disclosures for entities in various categories across the globe. Responsible for timely closure of group statutory audit- liaise with statutory auditors for closure of audit observations. Help in establishing controls around inventory & fixed assetsand ensuring compliance to internal controls around financial reporting (ICFR). Responsible for monthly and closing activitiesas per agreed timelines. Ensuring adherence to cut-off procedures, performing trend analysis for expenses, and explaining variances. Support in providing required information to tax consultantsfor the Global Tax Compliances. Support in preparation of required information for Tax computationsfor multiple geographies. Handle day-to-day accounting tasksand provide required guidance to accounts payable and accounts receivable teams. Requirement: Qualified Chartered Accountant with 1-2 years of post-qualification experience. Sound knowledge of IFRS/US GAAP/IndAS. Sound financial concepts, knowledge of accounting principles, and clarity on consolidation techniques. Strong Microsoft Excel alongside good IT skills, particularly Outlook, Word & PowerPoint. Strong communication and interpersonal skills. Experience with a listed organization shall be preferred. Working Knowledge of ERP/ Netsuite.

Roles and Responsibilities : Responsibilities: Define and enforce SLOs, SLIs, and error budgets across microservices Architect an observability stack (metrics, logs, traces) and drive operational insights Automate toil and manual ops with robust tooling and runbooks Own incident response lifecycle: detection, triage, RCA, and postmortems Collaborate with product teams to build fault-tolerant systems Champion performance tuning, capacity planning, and scalability testing Optimise costs while maintaining the reliability of cloud infrastructure Must-have skills : 6+ years in SRE/Infrastructure/Backend related roles using Cloud Native Technologies 2+ years in SRE-specific capacity Strong experience with monitoring/observability tools (Datadog, Prometheus, Grafana, ELK etc.) Experience with infrastructure-as-code (Terraform/Ansible) Proficiency in Kubernetes, service mesh (Istio/Linkerd), and container orchestration Deep understanding of distributed systems, networking, and failure domains Expertise in automation with Python, Bash, or Go Proficient in incident management, SLAs/SLOs, and system tuning Hands-on experience with GCP(preferred)/AWS/Azure and cloud cost optimisation Participation in on-call rotations and running large-scale production systems Nice to have skills: Familiarity with chaos engineering practices and tools (Gremlin, Litmus) Background in performance testing and load simulation (Gatling, Locust, k6, JMeter) Why us: You will be working with a lean team of passionate and talented individuals. We know that working with like-minded people is important. We are on a mission to supercharge brick-and-mortar retail stores in the era of e-commerce. Our customers give us confidence in our journey, and you will have a huge impact with your wor.k You will be free to experiment and can choose to do things differently. Lastly, we deeply care about a culture of being a solver. Come, be one with us! Equal opportunity employer: Grey Orange Inc. is an equal employment opportunity employer. The company s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Grey Orange also prohibits harassment of applicants or employees based on any of these protected categories.

The SRE team at GreyOrange is responsible for monitoring the stability and availability of mission-critical production systems, managing incidents for quicker resolution, and establishing BAU. The team also manages and maintains internal tools/infra which is consumed by other development teams. The experienced SRE will play a crucial role in ensuring the reliability, scalability, capacity planning, and performance of our infrastructure and applications. The ideal candidate will have a strong background in software engineering, system administration, containerization, and cloud technologies. Requirements Should have 5 to 8 years of experience Well-versed with scripting/programming languages (Python/Bash/PowerShell, etc.) to automate manual work, particularly within cloud environments Well-versed with Observability tools (Grafana, Splunk, Dynatrace) for monitoring, alerting, and logging solutions to identify and address potential issues, especially in cloud infrastructure Working experience with automation tools (Jenkins, GitLab, Ansible/Chef for configuration management) and processes to streamline deployment, monitoring, and management of systems and applications in the cloud Hands-on experience with containerization and orchestration technologies such as Docker, Kubernetes, or similar, particularly in cloud-native environments Well aware of SLI, SLO, SLA, and Error Budget concepts and their implementations; provide on-call support and participate in incident management & response activities as needed Expert with troubleshooting production issues and bugs. Good knowledge of Unix systems, networking, web technologies, and databases. Incident Management experience coupled with effective communication skills for production workload. Working knowledge in any one of the cloud platforms (AWS or GCP) What you'll do Lead reliability engineering projects and drive them to closure. Ensure system stability and high availability by proactively monitoring performance and troubleshooting issues Design, build and maintain efficient, reliable, and scalable cloud-based infrastructure and services Automate processes and find opportunities to improve the observability and availability of the Platform to reduce toil. Implement and manage observability tools for comprehensive monitoring, alerting, and logging Own end-to-end availability and performance of different services & tools. Practice sustainable incident response and blameless postmortems. Provide on-call support for incident management and participate actively in response activities

Roles and Responsibilities: Apply engineer knowledge, tools, and principals to validate innovative systems Grow and develop your technical knowledge in a team-based culture focused on innovation and customer satisfaction Drive continuous improvement and be change agent Involved in Requirement understanding, Test Case writing and Test planning activities. Writing Test scripts (automated or manual) for Functional and nonfunctional test scenarios. Should have sense of ownership and proactiveness Involved in Agile sprints from the design phase itself. Should be able to handle customer ownership from starting to handover. Requirement : Bachelors degree in Electrical, Electronics, CS 4-7 years of relevant experience Warehouse/SCM/ Automation industry experience will be preferred Person with excellent QA/Validation, test planning, test case writing skills Must have Unix and Shell scripting knowledge. Python or any automation tools hands-on knowledge. Trouble shooting and logical mindset We Value Understanding of the software testing lifecycle, test methodologies best practices Knowledge of End to End system validation practices Diverse and global teaming and collaboration People who consistently take the initiative to get things done People who are Self-motivated and able to work with little supervision