Roles and Responsibilities: As a Senior Manager, Deal Desk, you will play a pivotal role in driving the success of GreyOrange s sales and revenue growth efforts. Operating at the intersection of strategy and execution, you will work closely with cross-functional teams across the United States, Europe and India, ensuring the seamless operation for the deal lifecycle. Your role will involve enabling sales teams by providing the tools, processes, and frameworks necessary to navigate complex business opportunities efficiently and effectively. You will act as a strategic partner to the sales organization, overseeing the construct, review, approval, and negotiation of deals. Your insights and leadership will be instrumental in maintaining pricing integrity, optimizing deal structures, and ensuring alignment with GreyOrange s overarching business objectives. This role offers the unique opportunity to directly influence the company s growth trajectory while working alongside some of the industry s brightest minds. Responsibilities: Support the sales team in onboarding & enabling them to be revenue ready quickly by providing support in Pricing, Proposal creation and Deal reviews Maintain a globally accessible & updated Pricing & Deal desk platform. Support sales by giving visibility of the upcoming deals to the executive team and to create a framework to facilitate the executive decisions Identify customer requirements, uncover roadblocks, and demonstrate strong commercial acumen to drive deal closure. Coordinate the flow of information across multiple groups, such as Sales, Operations, Legal, Finance, Product Mgmt., etc. to facilitate the deal reviews Develop negotiation strategies that optimizes contract terms while protecting and enhancing customer trust. Work with the cross functional teams to create the best-in-class tools, processes, templates & collaterals to develop the sales engine Requirements: 6-9 years experience in deal structuring/ pricing/ commercial strategy roles at a top consulting firm or high-tech company Excellent communication and presentation skills - verbal and written Ability to break down complex ideas & issues to communicate in simple terms to different levels of the organization Program management experience and adept in influencing multiple cross-functional and global teams for execution Proficient in MS Excel; knowledge of Salesforce CPQ tools is a plus. Experience in creating good quality content (presentations and documents) Global stakeholder management experience Strong customer service orientation & desire to help others succeed. Analytical mindset, problem solving attitude, ability to deal with ambiguity and attention to detail Experience with SaaS business models & long sales cycles is preferred Sales Strategy, Enablement, and operations background is preferred Engineer + MBA from Top-tier college preferred

The candidate will majorly be responsible for coordinating with third-party consultants and ensuring Direct and Indirect taxes including transfer pricing compliance are on or before the due dates appropriately. This role will also require interaction and dialogue with other departments/ stakeholder to complete their task smoothly within and outside India. He should have the ability to quickly and accurately supply the required information. Candidate should be self-motivated and a go-getter. Key Responsibilities: Preparation of the information required for compliance/assessments/appeals, Preparation of documentation and data for TP study and return, Preparation of documentation for Income tax return and assessments, Liaison with foreign and domestic consultants for ensuring the timely compliance, Maintenance of Tax records with live tracker of compliance. Support with filling of all indirect tax returns. Liaising with external Statutory and Tax Auditors for Income Tax and GST purposes, Assisting in all indirect tax (GST, VAT, Excise & Service) assessments. Support with preparation and submissions of notices issued by Department of direct/ indirect taxes. Managing GST payments and GST Reconciliations with accounting records on monthly basis, Work cross-functionally with CHA & logistic teams. Compiling required data along with supporting documents for claiming export incentives Compiling required data along with supporting documents for claiming export refund under GST Law. Responsible for preparing required audit schedules and resolving audit queries. Review of all the returns/ filings prepared by the tax consultants Maintaining Tax Compliance Calendar Analyzing the tax impact in new geographies and related compliances. Requirements: Qualified Chartered Accountant with 1-3 years of post-qualification experience. Well-versed with direct and indirect tax laws including Transfer pricing principles. Sound financial concepts, and knowledge of accounting principles. Strong Microsoft Excel alongside good IT skills particularly Word & PowerPoint. Strong verbal and written business English communication skills. Working Knowledge of ERP / Netsuite.

Roles and Responsibilities : Provide technical leadership and guidance to a team of Java engineers, ensuring the delivery of high-quality code and solutions. Collaborate with cross-functional teams to design and architect complex software systems, ensuring scalability, reliability, and maintainability. Lead by example by writing clean, efficient, and well-documented Java code. Participate actively in coding and code reviews. Evaluate and introduce relevant tools and frameworks to improve development processes. Troubleshoot and resolve complex technical issues, providing innovative solutions to challenging problems. Enforce coding standards, best practices, and quality assurance processes to ensure the delivery of high-quality software. Identify and address performance bottlenecks and optimize system performance as needed. Maintain comprehensive technical documentation, including design documents, architecture diagrams, and coding guidelines. Required: 10-15 years of experience with bachelor s or master s degree in computer science engineering. Strong expertise in Java programming, Spring Framework, and related technologies Deep understanding of software architecture and design principles Experience with microservices architecture and cloud-based services (preferably GCP) Strong knowledge of database systems (SQL and NoSQL) and data modeling (preferably MongoDB) Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment. Leadership and mentoring experience with a track record of guiding and developing engineering teams. Strong communication skills, both written and verbal. Experience with Agile and DevOps practices is a plus.

Key Responsibilities: Work with user research design team to get the desired outcome for any product capability Work with product leads to get design reviewed across various clients and ensure success Ensure measurability of any product capability build and impact created To translate market/customer requirements to define WHAT needs to be done and WHY. Support any marketing proposal/decision with a comprehensive business rationale. Direct interaction with customers to understand their requirements. Own the end to end customer journey for Key gStore customers. Conduct market and customer research to shape future direction, develop product and solution concepts, and present recommendations to senior management. Work closely with functional leads and other team members to define product and solution-level details required to deliver the next generation of products and solutions to market that meet our customers demands. Provide market/customer context to the product engineering team. Develop customer evaluation programs and prepare customer messaging for product issues when necessary in areas of ownership. Requirement: 3-5 years of experience as a Product Manager in SaaS products, preferably with domain knowledge of retail Strong ability to identify business problems, drive solutions, and objectively measure the impact through KPIs Strong written and verbal communication, execution, quantitative, and analytical skills combined with creativity and negotiation abilities Ability to interact with cross-functional and international teams Experience in product lifecycle management is required, and roadmap ownership is desirable Experience with SaaS-based enterprise products would be preferred B2C experience will be preferred

About the Role: GreyOrange is seeking a high-impactAssociate Director - Program Managementto lead technical program delivery for a fast-scaling robotics and AI-driven business unit. This role demands bothstrategic leadershipandhands-on executionideal for a candidate who thrives in ambiguity, operates with urgency, and brings clarity, structure, and momentum to complex programs. You will work cross-functionally and with externalhardware and software development partnersto ensure on-time, high-quality delivery of cutting-edge automation solutions for global clients. This role carries high visibility and requires a proactive, resilient, and execution-focused leader. Key Responsibilities: End-to-End Program Execution: Own and drive technical program delivery across internal teams and external partners ensuring timelines, budgets, and customer KPIs are consistently met. Operate in Ambiguity: Work through evolving or unclear situations. Bringmethod to madnessby defining repeatable processes, setting up systems, and aligning teams toward outcomes. Hands-on Leadership: Though you ll have a small team, this role demandsindividual contribution. Roll up your sleeves to solve problems, track execution, write plans, or work across functions especially when scaling up. Cross-Functional Collaboration: Partner with Sales, Project Management, Delivery, Supply Chain, I&C, and Operations teams to align on program goals, interdependencies, and execution plans. Partner Management : Manage and alignrobotic hardware and software development partnersto ensure quality, integration, and delivery timelines are met. Escalation & Risk Management: Leadresolution of critical issues that impact delivery; proactively flag risks and drive mitigation plans. Process Creation & Optimization: Identifyoperational gaps and definescalable, efficient workflowsto streamline delivery and execution velocity. Executive Communication: Communicateprogram status, risks, and escalations clearly and concisely to executive leadership and external stakeholders. Team Development: Mentorand guide the Technical Program Manager and build a foundation for a larger team as the business scales. Requirements: Experience:10+ years in program management roles, preferably in product-driven tech environments (robotics, IoT, SaaS, automation). Experience with US and Europe clients is required. Execution-Oriented: A doer and builder capable of both strategic thinking andgetting into the weedsto ensure delivery. Technical Acumen: Strong understanding of software development and delivery; exposure to hardware systems, supply chain, and integrated solutions. Ambiguity & Scale: Proven success navigatingambiguous, evolving environmentsand implementing scalable systems without slowing down momentum. Stakeholder Influence: Strong interpersonal and influencing skills to lead across functions and manage vendors. Communication: Executive-levelwritten and verbal communication skills; confident in leading tough conversations and aligning diverse stakeholders. Nice to Have: Prior experience in robotics, logistics, or automation sectors Familiarity with supply chain processes PMP or Agile certifications Experience with global programs and remote stakeholder management What We Offer:A pivotal role in shaping the future of robotics, SaaS, and AI The opportunity to operate at the intersection of software, hardware, and operations A chance to build programs, processes, and teams from the ground up High visibility with leadership and significant learning opportunities

Roles and Responsibilities : Act as a POC for the business intelligence within Delivery function. Update Management Information on various cloud forums like Share Point, Google Appsheets, spreadsheets, and JIRA. Create and automate reports/dashboards catering to MIS/BI needs of Project Management Drive high compliance for all the processes related to Project Management. Share information between finance and Project Management teams with high data sanity and cadence. Drive business decisions using learnings/findings from historical data/experience. Identifying the need for Process standardization /Process improvements for Efficiency improvement in the domain of Project Management Create Standard Operating Procedures (SOPs) and Templates; and evolve the existing ones within the D&S function Provide training to all the team members on SOPs and ensure the smooth adaptability of process introduced / updated Requirements/Skillset: Bachelors degree required (preferably withquantitative/statistical major/minor disciplines) with 1 to 2 years of experience in data management and analysis Fair knowledge and experience with Six Sigma methodology Experience in handling Big Data using basicSQL queries, automation using basicVBAmacros or any other back-end language, data management skills such asdata cleaning and data warehousing, anddata modelling & visualization skills using Power BI/DAX queries. Adept inadvance MS ExcelandMS PowerPoint Ability toanalyze trendsand provide reasonableforecast Should be able tocreate Business Intelligence data flows using automated triggersandintegrationbetween tools High adaptability to new tools and display natural interest in exploringlatest technologies Ability to work in a fast-paced and dynamic environment Should display high degree of ownership and autonomy while handling business processes Ability to liaise with various internal/external stake holders

Roles and Responsibilities : Responsible for designing the solutions considering GreyOrange products and other support material handling equipment required for the solution. Responsible for engaging the client on the technical solution and getting the technical sign off on the solution Will be required to use his analytical competency in using Advance MS Excel other data processing tools and should be able to work on the same with minimum interference from the supervisors Will be using AutoCAD and validate/ make small changes in the drawings Should have eye for detail, cover sanity check, all exceptions and any deviations Responsibility of ensuring documentation (MOMs, executive summary, reference slides and presentations) at all times along with the standard operating processes Requirements : Should have 2 - 4 Years of experience in warehouse industry Should be a B.Tech/ B.E. from top tiered engineering institutes Fair understanding of warehousing domain and material handling technologies is desirable Should have good communications skills to effectively communicate with the team and peers (oral and written) Should be sensitive to timelines and raise alert at the right time Should be able to use the optimal tools for the desired results Demonstrate strong understanding of customers and customer environment Equal Opportunity Employer: GreyOrange Inc. is an equal employment opportunity employer. The company s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. GreyOrange also prohibits harassment of applicants or employees based on any of these protected categories.

Roles and Responsibilities : Prepare standalone financial statements under US GAAP/IFRS along with Notes to accounts and proper disclosures for group entities in various geographies across the globe. Assist in consolidating group Financial statements as per US GAAP/IFRS. GAAP conversion of standalone financials, analyzing consolidation adjustments and preparing elimination journals. Responsible for monthly and closing activities as per agreed timelines. Ensuring adherence to cut-off procedures, performing expense trend analysis and explaining variances. Responsible for timely closure of group statutory audit- liaise with stat auditors to close audit observations. Help establish controls around inventory & fixed assets and ensure compliance to internal controls around financial reporting (ICFR). Support in providing required information to tax consultants for the Global Tax Compliance. Assist in draftingaccounting policies and memos under IFRSand USGAAP. Carrying outinter company reconciliations and compiling RPT schedules. Assist with Cost accounting: Identify Direct costs for defined Cost Objects and perform Gross Margin analysis. Identify Cost Drivers and Perform Activity Based Costing for identified Cost Drivers. Identify and report various cost components of SaaS (Software as a Service) and RaaS (Ranger as a Service) verticals at the customer/project level. Calculate the cost of Hardware Products by ascertaining cycle time, estimating the cost of conversion, analyzing the bill of material (BOM) to compute material cost, and identifying and absorbing factory overheads. Review the inventory carrying cost in NetSuite and correlate it with the landed inventory cost. Requirements: Qualified Chartered Accountant with 2-4 years of post-qualification experience with article ship / experience in Big 4/ large accounting firms Sound knowledge of IFRS/USGAAP/IndAS. Sound financial concepts, knowledge of accounting principles, and clarity on consolidation techniques. Strong Microsoft Excel along side good IT skills particularly Outlook, Word and PowerPoint. Strong communication and inter personal skills. Experience with a listed organization shall be preferred. Working Knowledge of ERP/Netsuite.

Be part of a winning team that Validates functional and non-functional highly complex application functions within GreyOrange. You will participate in Validation of product functionality across multiple programs. This will enable you to support new products, processes, standards or operational plans within the organizations business strategies, with a direct/indirect impact on business unit/function overall outcome. Responsibilities: Apply engineer knowledge, tools, and principals to validate innovative systems Grow and develop your technical knowledge in a team-based culture focused on innovation and customer satisfaction Drive continuous improvement and be change agent Involved in Requirement understanding, Test Case writing and Test planning activities. Writing Test scripts (automated or manual) for Functional and nonfunctional test scenarios. Should have sense of ownership and proactiveness Involved in Agile sprints from the design phase itself. Should be able to handle customer ownership from starting to handover. Requirement: Bachelors degree in Electrical, Electronics, CS 1-3 years of relevant experience Warehouse/SCM/ Automation industry experience will be preferred. Person with excellent QA/Validation, test planning, test case writing skills Must have Unix and Shell scripting knowledge. Python or any automation tools hands-on knowledge. Trouble shooting and logical mindset. We Value: Understanding of the software testing lifecycle, test methodologies best practices Knowledge of End to End system validation practices Diverse and global teaming and collaboration People who consistently take the initiative to get things done People who are Self-motivated and able to work with little supervision

Role Overview : This role as an Assistant Manager in Incident and Problem Management at GreyOrange requires a seasoned professional with a strong operational support background and extensive experience in customer service. The ideal candidate will be a strategic thinker, adept at managing teams and ensuring high-quality technical support for both internal and external clients. Responsibilities: Manage and coordinate incident and problem management processes. Act as a single point of contact for technical support for internal and/or external clients. Provide support to end-users on a variety of platforms and applications. Handle customer communication and ensure a high level of customer service. Participate in formal incident management processes with both internal and external teams. Identify patterns in technical issues and develop strategies to enhance customer support. Supervise and lead a team of support technicians to ensure effective support operations. Requirements: Bachelors degree or equivalent work experience in customer service or technical support. At least 7-12 years of experience in incident management, problem management, or related fields. Proficiency in ServiceNow, ITSM, JIRA and Zendesk is preferred. Strong background in customer support, with a proven track record of managing teams. Excellent communication skills for customer interaction and team management. Experience in handling Global customers. Familiarity with service management concepts such as ITIL, Incident and Problem Management, Change Management, Escalation Management, Process Improvement. Ability to manage service requests, incident management, problem management, and process management effectively. Equal Opportunity Employer: GreyOrange Inc. is an equal employment opportunity employer. The company s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. GreyOrange also prohibits harassment of applicants or employees based on any of these protected categories.

Roles and Responsibilities : Responsible for designing the solutions considering GreyOrange & products and other support material handling equipment required for the solution. Responsible for engaging the client on the technical solution and getting the technical sign off on the solution Will be required to use his analytical competency in using Advance MS Excel & other data processing tools and should be able to work on the same with minimum interference from the supervisors Will be using AutoCAD and validate/ make small changes in the drawings Should have eye for detail, cover sanity check, all exceptions and any deviations Responsibility of ensuring documentation (MOMs, executive summary, reference slides and presentations) at all times along with the standard operating processes Requirements: Should have 4-8 Years of experience in warehouse industry Should be a B. Tech/ B. E. from top tiered engineering institutes Fair understanding of warehousing domain and material handling technologies is desirable Should have good communications skills to effectively communicate with the team and peers (oral and written) Should be sensitive to timelines and raise alert at the right time Should be able to use the optimal tools for the desired results Demonstrate strong understanding of customers and customer environment Equal Opportunity Employer : GreyOrange Inc. is an equal employment opportunity employer. The company s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. GreyOrange also prohibits harassment of applicants or employees based on any of these protected categories.

Roles and Responsibilities : The Test Engineer is responsible for designing, developing, and executing automated tests to ensure the software meets established standards and end-user requirements. This role involves collaborating with cross-functional teams to identify and create automated test cases, implementing test scripts, and analyzing the results to ensure high-quality software delivery. Responsibilities: Design, develop, and maintain automated test scripts and frameworks for various applications. Implement test automation strategies and processes to achieve optimal test coverage. Should act as the first level of debugging for the dev team and internal customers. Should have a sense of ownership and proactiveness. Involved in Agile sprints from the design phase itself. Eager to work in various in-house R&D activities. Requirements : Education: Bachelor s or master s degree in computer science, Software Engineering, or a related field. 3-5 years of work experience, having demonstrated problem solving skills. Proficiency in at least one programming/scripting language (Java/ Python). Experience with automation testing tools and frameworks (e.g., Selenium, JUnit, TestNG, Appium, Cucumber, Pytest). Analytical and problem solver with attention to detail. Inclination towards breaking the rules and making exceptions in the Product.

Roles and Responsibilities : We are seeking a highly motivated Senior Data Analyst to join our team. In this role, you will write complex SQL queries to power analytics dashboards and collaborate with cross-functional teams Product Managers, Solution Architects, and Data Engineers to deliver end-to-end analytics solutions. The ideal candidate is skilled in translating business requirements into technical insights, ensuring that data is readily available and consumable for reporting and decision-making. Key Responsibilities Analytics Dashboarding Write and optimize SQL queries to support real-time analytics dashboards and reporting solutions. Conduct data validation and troubleshooting issues related to data accuracy and integrity. Cross-Functional Collaboration Work closely with Product Managers and Solution Architects to identify customer analytics needs and define project scope. Partner with Data Engineers and other technical teams to ensure data is accessible, reliable, and aligned with business requirements. Data Management Delivery Collaborate with stakeholders to gather, document, and prioritize analytics requirements. Define data requirements for data pipelines, ensuring end-to-end delivery of analytics solutions. Performance Optimization Implement best practices in query optimization to handle large, complex data sets. Monitor and enhance the performance of analytical processes and data models. Data Quality Governance Establish and maintain data quality metrics and governance standards. Identify data gaps and work with engineering teams to implement corrective actions. Reporting Insights Develop and maintain dashboards, reports, and ad hoc analyses to inform business decisions. Translate findings into actionable recommendations and present them to stakeholders at various levels. Qualifications Skills: Education: Bachelor s or master s degree in computer science, Information Systems, Statistics, or a related field. 4-5 years of relevant experience. SQL Expertise : Advanced SQL skills with a proven track record of writing, optimizing, and troubleshooting complex queries. Knowledge of programming languages used for data manipulation. Data Analysis Tools : Experience working with cloud data warehouses (e.g., BigQuery, Snowflake) and Data visualization tools (e.g., Power BI, Metabase etc). Collaboration : Strong communication and interpersonal skills for working with Product Managers, Solution Architects, and technical teams. Business Acumen : Translating business questions into technical requirements and analytical outputs. Problem-Solving: Demonstrated capacity to handle large data sets, uncover insights, and make data-driven recommendations. Agile Mindset : Familiarity with Agile methodologies, sprint planning, and iterative development cycles.

Roles and Responsibilities : We are seeking a highly motivated Senior Data Analyst to join our team. In this role, you will write complex SQL queries to power analytics dashboards and collaborate with cross-functional teams Product Managers, Solution Architects, and Data Engineers to deliver end-to-end analytics solutions. The ideal candidate is skilled in translating business requirements into technical insights, ensuring that data is readily available and consumable for reporting and decision-making. Key Responsibilities Analytics Dashboarding Write and optimize SQL queries to support real-time analytics dashboards and reporting solutions. Conduct data validation and troubleshooting issues related to data accuracy and integrity. Cross-Functional Collaboration Work closely with Product Managers and Solution Architects to identify customer analytics needs and define project scope. Partner with Data Engineers and other technical teams to ensure data is accessible, reliable, and aligned with business requirements. Data Management Delivery Collaborate with stakeholders to gather, document, and prioritize analytics requirements. Define data requirements for data pipelines, ensuring end-to-end delivery of analytics solutions. Performance Optimization Implement best practices in query optimization to handle large, complex data sets. Monitor and enhance the performance of analytical processes and data models. Data Quality Governance Establish and maintain data quality metrics and governance standards. Identify data gaps and work with engineering teams to implement corrective actions. Reporting Insights Develop and maintain dashboards, reports, and ad hoc analyses to inform business decisions. Translate findings into actionable recommendations and present them to stakeholders at various levels. Qualifications Skills: Education: Bachelor s or master s degree in computer science, Information Systems, Statistics, or a related field. 4-5 years of relevant experience. SQL Expertise : Advanced SQL skills with a proven track record of writing, optimizing, and troubleshooting complex queries. Knowledge of programming languages used for data manipulation. Data Analysis Tools : Experience working with cloud data warehouses (e.g., BigQuery, Snowflake) and Data visualization tools (e.g., Power BI, Metabase etc). Collaboration : Strong communication and interpersonal skills for working with Product Managers, Solution Architects, and technical teams. Business Acumen : Translating business questions into technical requirements and analytical outputs. Problem-Solving: Demonstrated capacity to handle large data sets, uncover insights, and make data-driven recommendations. Agile Mindset : Familiarity with Agile methodologies, sprint planning, and iterative development cycles.

Roles and Responsibilities : As a Senior UX Designer in the UX design team, candidate is expected to create amazing work in fulfilments space Apart from Understanding the requirements in regular project enhancements you will be part of revolutionizing the fulfilment space inside a warehouse With ample opportunity to automate the various manual process inside warehouse you will also create new cool products, apps and service to enhance the user experience Improving user experience and usability of our existing digital products will also be an important part of KRA Envisioning and creating digital products and interfaces for different personas, equipping the users with metrics to help to make work efficiently and improve fulfilment productivity Responsibilities : Understand the product requirement and user challenges, visually create/ depict the scenarios, edge cases. Create wireframes to showcase the complex use flows and develop final visual design. As a senior UX designer, the role involves planning the projects milestones, independently leading the projects and executing deliverables in committed timeframes. Showcase and take feedback of the delivered designs from internal and external stakeholders. Share responsibilities of team projects in case of unforeseen circumstances. As a user evangelist able to communicate user need and expectations. Requirements: Bachelors or master s in design stream (Information Design, User Interface, Interaction Communication, Graphics, Industrial, etc) from Design College with 2 years or 4 years of formal design education. 4 to 7 years of relevant UX experience. Proficiency in UX software (Sketch Preferred). Worked on at least 2-3 complex enterprise level projects (B2B preferred) Ability to work in a hypergrowth and quick deliverable environment. Strong Communication skill with outstanding presentation and Visual skill.

Roles and Responsibilities : Senior UI/UX Designer We are looking for a talentedUI/UX Designerto join our gStore team and play a key role in shaping the user experience of our web and mobile product. You ll collaborate closely with product managers, developers, and other designers to ensure our product delivers seamless, visually appealing, and user-friendly experiences for our customers. Key Responsibilities: User Interface Design: Design intuitive and visually appealing interfaces for web and mobile SaaS applications. Develop process flows, wireframes, mockups, and prototypes to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors. Maintain and enhance the product s design system to ensure consistency across platforms. User Experience Research: Conduct user research, interviews, and usability testing to understand user pain points and needs. Translate research findings into actionable design solutions and recommendations. Collaboration: Work closely with product managers to define design requirements and align with business objectives. Understanding the product vision at hand, and conceptualizing the UI architecture, and executing in the form of layouts, interfaces, graphics, icons. Requirements: 5-7 years of experience in UI/UX design. The candidate should have worked on mobile applications, additional SaaS web Apps experience will be preferred. Strong portfolio showcasing clean, modern, and user-centric designs. Self starter with experience with developing user-centric interface designs. Proficiency in industry-leading design and collaboration tools particularlyFigma . Familiarity with prototyping tools and usability testing methods.

Job Title: Engineer - Software Support Engineer - Software Support GreyOrange seeks a talented and motivated TSE to support external customers for warehouse automation industry products. He will provide level 3 support for allocated product lines per decided SOPs. You are also responsible for sharing knowledge within the client service team and relevant feedback with R&D. Responsibilities: * Responsible for efficiently handling and resolving technical issues passed on by L2. Ensure timely and effective action as per decided workflow basis priority and severity for each ticket. Should ensure maximum issues are resolved without L4/R&D involvement. Should ensure adherence to committed SLAs for each reported issue. Should follow ticketing SOPs and ensure tickets are generated for R&D with all relevant technical details captured for every issue. Should follow internal escalation matrix based on severity and resolution time. Should ensure all relevant site-specific technical documentation and documentation regarding new product lines and/or features are accurately captured from R&D and shared with the Client Service team. Should support CSMs in developing an eminently capable and technically competent team of assistant client service managers and service engineers. Responsible for creating and monitoring software and hardware component-wise reliability metrics for each installation. Should develop a framework to predict potential/future failures and ensure requisite preventive measures are taken Required : Engineering graduate with at least 6 months of experience in a 24*7 Software Support role. Experience with Linux/Unix Experience with SQL Experience with scripting - Python/Shell/JS. Must have strong communication skills. WHY GO WITH GREYORANGE? At GreyOrange, we develop leading-edge fulfillment technology that gets the right product to the right place at the right time. In today’s age of immediacy, where customers expect to receive their order right away, retailers must take a completely new approach to compete. By leveraging AI, robotics and machine learning, GreyOrange transforms how businesses fulfill orders and keep promises to their customers. GreyOrange is a global company with core operations in North America, Europe, India and Japan. We apply modern thinking and technology to solve today’s fulfillment challenges – and we’re looking for modern minds to join us. About GreyOrange GreyOrange is a global leader in AI-driven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit www.greyorange.com. Our Solutions The GreyMatter Multiagent Orchestration (MAO) platform provides vendor-agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance. In retail stores, our gStore end-to-end store execution and retail management solution supports omnichannel fulfillment, real-time replenishment, intelligent workforce tasking and more. Using real-time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in-store experience. Equal Opportunity Employer: Grey Orange Inc. is an equal employment opportunity employer. The company’s policy is not to discriminate against any applicant or employee based on race, colour, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Grey Orange also prohibits harassment of applicants or employees based on any of these protected categories. What’s in for you? At GreyOrange, we're not just offering a job; we're offering an experience. Join us, and you'll find more than just a workspace — you'll become part of a community driven by innovation and supported by a plethora of benefits designed to nurture both your professional and personal growth. Competitive Salary Health and Wellness Flexible work arrangement Personal Development Opportunities Employee Rewards and Recognition Team building Activities Workspace Amenities Show more Show less

Associate Product Manager Gurugram, HR, India As a member of the gStore product management team, you will own and define gStore current and future software product strategies for optimized orchestration of warehouse operations. The successful candidate will be able to deep-dive into technology and business aspects. S/he will ideally have a strong background in software product management and planning, combined with strong business acumen, allowing the candidate to provide deep analysis of new technologies and architectures while simultaneously judging the market potential of those emerging products and solutions. Working cross-functionally with other organizations in robotics engineering, manufacturing, and operations is critical. Candidates should have a proven track record of defining complex and cross-functional products and product strategies. Key Responsibilities Work with user research design team to get the desired outcome for any product capability Work with product leads to get design reviewed across various clients and ensure success Ensure measurability of any product capability build and impact created To translate market/customer requirements to define "WHAT" needs to be done and "WHY." Support any marketing proposal/decision with a comprehensive business rationale. Direct interaction with customers to understand their requirements. Own the end-to-end customer journey for Key gStore customers. Conduct market and customer research to shape future direction, develop product and solution concepts, and present recommendations to senior management. Work closely with functional leaders and other team members to define product and solution-level details required to deliver the next generation of products and solutions to the market that meet our customers demands. Provide market/customer context to the product engineering team. Develop customer evaluation programs and prepare customer messaging for product issues, when necessary, in areas of ownership. Requirement 2-4 years of experience as a Product Manager in SaaS products Strong ability to identify business problems, drive solutions, and objectively measure the impact through KPIs. Strong written and verbal communication, execution, quantitative, and analytical skills combined with creativity and negotiation abilities. Ability to interact with cross-functional and international teams. Experience in product lifecycle management is required, and roadmap ownership is desirable Experience with SaaS-based enterprise products would be preferred.