Greens Gate Business Class Hotel

We are seeking a friendly, service‑oriented receptionist to be the first point of contact for our guests. You will manage check‑ins/outs, reservations, guest inquiries, and support other front‑office functions while maintaining a welcoming atmosphere. Key Responsibilities - Greet guests warmly, verify identification, and complete check‑in/check‑out procedures. - Handle all reservation channels (phone, email, walk‑ins) and maintain accurate room‑status records. - Provide detailed information about rooms, rates, amenities, and local attractions; upsell additional services when appropriate. - Answer and direct phone calls, respond to emails, and address guest requests or complaints promptly and professionally. - Process cash, credit‑card, and digital payments; issue receipts and maintain financial records. - Keep the front desk tidy, organized, and stocked with necessary supplies. - Use hotel management software for bookings and guest profiles. - Follow security, safety, and brand‑standard protocols at all times. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 12 months Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Food provided Work Location: In person