Role Overview We’re seeking a driven and detail-oriented Operations & Commercial Manager to take end-to-end ownership of our order processing, inventory management, sales coordination, compliance reporting, and financial tracking. This role sits at the intersection of sales, supply chain, finance, and customer coordination, and will act as a key link between the brand, suppliers, distributors, and auditors. Key Responsibilities Inventory & Fulfilment • Process all customer and partner deliveries as per confirmed orders. • Maintain real-time stock records and raise purchase triggers in line with forecasts. • Ensure stock availability across platforms like Amazon, Flipkart, and trader accounts. • Coordinate inward/outward logistics and goods movement with suppliers. Sales Planning & Reporting • Oversee daily/weekly sales records and drive data-backed restocking. • Generate and review monthly sales reports, stock movement, and purchase register. • Track key sales metrics, discounts, dealer schemes, and submit performance MIS to partners. Finance, Budgeting & Compliance • Track operational expenses, vendor invoices, travel costs, and coordinate recording in accounts. • Align with auditors and CAs for monthly compliance (sales register, purchase register, GST filings). • Prepare budget variance reports and flag significant deviations to stakeholders. • Report fund availability and cash flow summaries to partners. Customer Support & Resolution • Approve refunds, respond to customer queries, and ensure timely issue resolution across D2C channels. Who You Are • 3–5 years experience in operations, commercial coordination, inventory management or finance (preferably in FMCG, wellness, pharma, or D2C brands). • Working knowledge of GST compliance, purchase registers, and accounting workflows. • Strong Excel/MIS and reporting skills; familiarity with Tally or Zoho Books is a plus. • Sharp communicator with excellent organizational and follow-up skills. • Grounded, trustworthy, and willing to own outcomes end-to-end. Why Green Aura • Be part of a values-led, nature-powered wellness movement. • Work closely with founding partners and shape backend systems for scale. • Flexible work culture with clear accountability and high ownership. Show more Show less