Job Description Grapes Innovative Solutions is hiring a Relationship Manager to build and maintain strong relationships with hospital IT administrators , ensuring positive engagement and smooth implementation of our flagship product, Grapes IDMR . This role is ideal for someone with strong technical understanding, a friendly personality, and the ability to manage post-sales project coordination, including leading a team of implementation and support engineers. Key Responsibilities: Build rapport and trust with hospital IT teams to ensure favourable feedback on Grapes IDMR. Visit hospitals regularly to liaise with IT administrators and ensure high client satisfaction. Coordinate post-sales software implementation projects across hospital departments. Manage a team of implementation engineers, support engineers, and support developers. Act as a communication bridge between hospital IT teams and internal technical/support teams. Ensure smooth after-sales support and timely resolution of issues. Promote positive reporting and influence internal stakeholder perception within client hospitals. Requirements: 3–5 years’ experience in client-facing roles, preferably in healthcare IT or software services. Working knowledge of networking concepts and hospital IT infrastructure. Strong interpersonal and communication skills. Ability to manage implementation projects and lead technical teams. Willingness to travel extensively for client visits Preferred: Exposure to hospital environments or healthcare workflow systems. Familiarity with HIS/EHR/IDMR platforms. Prior experience in software rollout or technical account management. Why Join Us? At Grapes Innovative Solutions, you’ll be at the forefront of digital transformation in healthcare. You’ll work closely with IT professionals in hospitals, influence real-world impact, and grow into a key leadership role in client engagement and technical coordination. Apply Now and become a key part of India’s evolving healthcare technology landscape! Show more Show less
As an International Business Development Manager, you will be responsible for developing and executing strategies to identify, qualify, and secure new business opportunities in international markets (excluding India). Your role will involve building and maintaining strong relationships with key decision-makers across diverse industries, managing the entire sales cycle, conducting market research, and delivering tailored presentations to clients. You will also be responsible for preparing and tracking sales proposals and contracts. To excel in this role, you should possess a Bachelor's degree in Marketing, Business Administration, or a related field (or equivalent experience), along with a minimum of 3+ years of experience in international business development. Fluency in English, Arabic, and Hindi (written and spoken) is required. A proven track record of exceeding sales targets, excellent communication skills, and strong analytical abilities are essential. Additionally, you should have the flexibility to travel internationally as needed. In return, we offer a competitive salary and benefits package, the opportunity to work in a dynamic and growing company, the chance to make a real impact on the company's success, and the privilege of being part of a collaborative and supportive team. Join us in driving global sales strategy, navigating international trade regulations, and expanding our presence in foreign markets.,