Bengaluru, Karnataka
INR Not disclosed
Work from Office
Not specified
GENERAL DESCRIPTION OF POSITION The Financial Controller - APAC will serve as a senior team member and effectively administer and communicate departmental policy, procedures, and goals as well as the financial results across all levels of the organization. Is able to consistently demonstrate a high technical expertise in accounting. Has the ability and knowledge to perform a wide range of responsibilities. Monitors all functions having a financial impact for assigned Graebel companies, ensuring proper reporting so financial statements fairly represent operating results each month. Is a primary resource for financial information and analysis to business owners at all levels within the organization. Reports and analyzes all revenue and expense accounts and prepares accurate and timely management reports. ESSENTIAL DUTIES AND RESPONSIBILITIES Prepare supporting documents for periodic journal entries and support schedules for moderate complexity accounts. Reconcile and analyze asset, liability, and capital accounts by compiling appropriate supporting documentation and resolving discrepancies for moderate complexity accounts. Analyze assets, liabilities and associated processes leading to proposed changes for improved balance sheet accuracy for the various business units. Perform reviews of direct and indirect staff related to Journal entries, Reconciliations, and other supporting schedules. Prepare financial statements and supporting documents to the financial statements in relation to US GAAP and other local reporting standards. Perform technical accounting research and document conclusions on complex transactions. Manage external third party and internal audit functions across the various business units. This includes external and internal communications, audit coordination, and deadline management. Acts as a leader in the building, providing assistance to team members as needed. Understands the objectives of the organization and department leading by example, interacting with Management and performs other related essential duties as assigned or requested. Works in a positive manner, creating a quality work environment. Active participation in business operations, including as a financial resource during sales pursuits. Other Duties & Responsibilities Corporate requests and monthly flash reports are completed and communicated in accordance with closing schedule provided by the Controllership Dept. Assist in establishing procedures to enforce compliance of set company standards. Participates and drive mentoring of new and existing employees, while acting as back up for the teammates while they are out. Manage the development, testing, and training of new processes or procedures for regional teams. Required Skills Ability to eventually manage a broader scope of financial responsibilities, primarily within the APAC region. Understand, document and explain IGAAP to US GAAP differences. Record and review financial transactions in the India set of books. Reconcile and analyze all balance sheet accounts for APAC region. Perform analytics on revenue and expense accounts for APAC region. Familiar with India treasury rules regarding disbursements and receipts, from within and outside India. Sufficient experience with the various India VAT and withholding regulations across multiple tax jurisdictions, from transaction taxability to periodic governmental reporting, to manage client invoice creation, recording vendor invoice and administering any withholding tax related to each. Manage statutory financial audit process and exam for the APAC region, review or audit by any India tax authority, direct or indirect tax. Familiar with the impact and significance of intercompany transactions, including corporate charge allocation and transfer pricing programs. Chartered Accountant – equivalency to CPA in the US. Ability to exemplify clear and concise communications across various groups. This includes verbal and written communications. Ability to work in collaboration with various groups and maintain strong customer service for the different end users. Ability to show initiative and strong organizational skills in various tasks and projects. Required Experience Familiar with Singapore and China direct and indirect tax rules across multiple tax jurisdictions. Familiar with China fapiao laws and how to apply them in all circumstances. Familiar with China SAFE rules and regulations. Familiar with the administration of and accounting for Singapore and China employment tax and benefit programs. Prior audit accounting experience.
Bengaluru, Karnataka
INR Not disclosed
Work from Office
Not specified
The Client Support Supervisor will provide operational support and guidance to ensure that the relocation team has all of the necessary tools to provide superior customer service and execute according to the standard operating procedures (SOP) outlined. Responsibilities include, but are not limited to, developing and maintaining effective working relationships with corporate client contacts, other Graebel business units, operational and shared services support teams, and Graebel partners/vendors; and serves as a leader for the team. ESSENTIAL DUTIES AND RESPONSIBILITIES Hiring, training, mentoring and performance management of service delivery team. Conducts team meetings, performance reviews, caseload review, and ensures overall development and performance improvement of all team members. Resolves problems and service recoveries. Main point of contact for escalations, and any day-to-day issue resolutions. Develop and monitor all action plans needed, ensuring that service level requirements are met and operational processes are continually improved. Ensure client retention by providing a high level of service and highly effective relationships with the Client. Adhere to established processes and continuously monitor the health of each assigned Client. Manage data integrity and accuracy of all clients reporting. Maintain consistent data entry standards and processes by team members, review data contained in all reports provided to Client Support the implementation of all process refinements and Operational Excellence initiatives. Actively bring new ideas to the leadership for: process improvement, overall increase in associate job satisfaction, and industry innovation. As well as encourage open and “professionally respectable’ communication among the team, the suppliers, Graebel Leadership, and other Graebel business units. Performs other related essential duties as assigned or requested. Required Skills ANALYTICAL ABILITY / PROBLEM SOLVING MODERATELY STRUCTURED. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations. PLANNING CONSIDERABLE RESPONSIBILITY with regard to GENERAL ASSIGNMENTS in planning time, method, manner, and/or sequence of performance of own work; may also OCCASIONALLY assist in the planning of work assignments performed by others within a limited area of operation. DECISION MAKING Performs work operations which permit FREQUENT opportunity for decision-making of MINOR IMPORTANCE and also FREQUENT opportunity for decision-making of MAJOR IMPORTANCE; the latter of which would affect the work operations of OTHER EMPLOYEES and/or CLIENTELE to a MODERATE DEGREE. SUPERVISION RECEIVED Under direction where a definite objective is set up and the employee PLANS AND ARRANGES OWN WORK, referring only UNUSUAL CASES TO SUPERVISOR. COMMUNICATION SKILLS Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees. Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature. Required Experience USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.) SOFTWARE SKILLS REQUIRED Mastery: 10-Key Accounting Spreadsheet Word Processing/Typing PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is, Regularly required to walk, Regularlyrequired to sit, Continuously required to use hands to finger, handle or feel, Continuously required to reach with hands and arms. The employee must Occasionally lift and/or move up to 10 pounds, Occasionally lift and/or move up to 25 pounds, Occasionally lift and/or move up to 50 pounds, Occasionally lift and/or move up to 100 pounds, Occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Bengaluru, Karnataka
INR Not disclosed
Work from Office
Not specified
The Client Support Associate will provide ticket query support to our clients. This person will ensure that the client's program is executed in compliance with the standard operating procedures (SOP) and Graebel's standards to ensure consistency and efficiency in operations. ESSENTIAL DUTIES AND RESPONSIBILITIES Answers general queries from internal clients, including monitoring inquiries Data entry, gathering of required details, and process management based on SOP. Daily audit of tickets to ensure the correct support is applied, partnering with others for information verification. Update designated points of contact (POC) with information to ensure accuracy. Process tickets while ensuring compliance with Graebel data integrity standards and client SOP. Perform any other related duties as required or assigned. Required Skills ANALYTICAL ABILITY / PROBLEM SOLVING MODERATELY STRUCTURED. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations. PLANNING CONSIDERABLE RESPONSIBILITY with regard to GENERAL ASSIGNMENTS in planning time, method, manner, and/or sequence of performance of own work; may also OCCASIONALLY assist in the planning of work assignments performed by others within a limited area of operation. DECISION MAKING Performs work operations which permit FREQUENT opportunity for decision-making of MINOR IMPORTANCE and also FREQUENT opportunity for decision-making of MAJOR IMPORTANCE; the latter of which would affect the work operations of OTHER EMPLOYEES and/or CLIENTELE to a MODERATE DEGREE. SUPERVISION RECEIVED Under direction where a definite objective is set up and the employee PLANS AND ARRANGES OWN WORK, referring only UNUSUAL CASES TO SUPERVISOR. COMMUNICATION SKILLS Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees. Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature. Required Experience USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.) SOFTWARE SKILLS REQUIRED Mastery: 10-Key Accounting Spreadsheet Word Processing/Typing PHYSICAL ACTIVITIES he following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is, Regularly required to walk, Regularlyrequired to sit, Continuously required to use hands to finger, handle or feel, Continuously required to reach with hands and arms. The employee must Occasionally lift and/or move up to 10 pounds, Occasionally lift and/or move up to 25 pounds, Occasionally lift and/or move up to 50 pounds, Occasionally lift and/or move up to 100 pounds, Occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Bengaluru, Karnataka
INR Not disclosed
Work from Office
Not specified
Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead. Job Summary: The successful candidate will be working with the International Assignment Consultants to; Arrange and schedule services in accordance with clients' international policy Process supplier invoices Arrange services as determined by Graebel services agreement and as authorized by the client move policy Additional responsibilities will include data entry, auditing of supplier invoices against services rendered, insuring correct supplier contact information in database, and assisting with various reporting requests such as data filing reports on a daily basis Required Skills Requirements: Good interpersonal and communication skills. Client driven with a strong focus on the quality of service Strong customer service focus Excellent people management skills Ability to adapt quickly in handling multiple/evolving tasks as a result of new engagements and/or re-prioritized deadlines Strong team player, adaptable and pro-active with a ‘can do' attitude
Bengaluru, Karnataka
INR Not disclosed
Work from Office
Not specified
Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead. Acts as the primary point of contact for all customer service throughout move process. Coordinates move services to ensure successful logistical coordination of each household goods move. Monitors shipment status and resolves and communicates solutions. Monitor, maintain profitability and avoid write offs on all moves and escalate any shipments that will potentially lose revenue. Accurately processes billing paperwork within required timelines to ensure that required retained revenue levels are met. Updates records timely and accurately as information becomes available. Performs other related essential duties as assigned or requested.
karnataka
INR Not disclosed
On-site
Full Time
Are you ready to open a world of opportunity in talent mobility Our clients, some of the largest and most recognized brands worldwide, are constantly making life-enhancing breakthroughs. As innovators and leaders in their industries, they rely on us to place their exceptional people wherever they are needed across the globe. We elevate the bar for exceptional service with fresh ideas, leading tools, and innovative approaches, all rooted in our core values of truth, love, and integrity. Our approach, known as People-first Mobility, prioritizes delivering the highest levels of service. If you share our values and passion for exceptional service, we invite you to explore a new career opportunity with us. Here's to the world ahead. Key Responsibilities: - Auditing invoices and invoicing for auto transportation and containerized shipments in compliance with client policies. - Ensuring the completeness and accuracy of invoicing while promptly resolving unbilled transactions to mitigate financial risks for both our company and the transferee's company. - Conducting reconciliations, audits, and necessary research. - Providing customer service support to both internal and external customers, collaborating with business partners to address inquiries related to vendor and client invoices. - Performing other assigned duties. Required Skills: - Exceptional customer service skills. - Strong organizational, time management, and problem-solving capabilities. - Ability to work effectively both independently and within a team. - Proficiency in reading, analyzing, and interpreting general business periodicals, technical procedures, and numerical data. - Capability to write simple reports and business correspondence. - Skilled in calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. - Effective presentation of information and response to inquiries from management, customers, and colleagues. - Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Required Experience: - Ability to read, analyze, and interpret general business periodicals, technical procedures, and numerical data. - Strong accuracy, organization, and multitasking skills. - Capability to write reports and business correspondence effectively. - Proficiency in Microsoft Office programs, such as Outlook, Word, and Excel. - Excellent interpersonal skills for timely and effective communication at all organizational levels.,
karnataka
INR Not disclosed
On-site
Full Time
As a Team Development Leader at our company, you will play a crucial role in guiding the overall development of the team by spearheading special projects, implementing advanced processes and systems, and collaborating across all departments to ensure the success of the department. Your proactive approach in working with various Graebel departments will be essential in achieving company goals and objectives. Your responsibilities will include ensuring strict compliance with audit directives, client service level agreements, cycle time standards, quality goals, and client satisfaction targets. You will be responsible for developing and adjusting workflow management strategies to mitigate financial risks, avoid penalties, and ensure adherence to deadlines. As a key player in supporting new business development and identifying incremental revenue opportunities, you will provide leadership and guidance for successful implementations. You will also offer guidance and leadership to teams, including managers, supervisors, and associates onsite, setting the tone and culture for all office activities. Serving as the leadership escalation point of contact for internal stakeholders and external clients, you will embody Graebel's values of Truth, Love, and Integrity in your leadership approach. Collaborating with corporate resources such as Human Resources and IT, you will ensure that operational finance aligns with the company's overall goals and objectives. Working closely with leadership, you will help formulate strategic plans for future growth and translate these strategies into daily operations and departmental staffing. Your ability to make informed business decisions based on data, business acumen, and financial goals will be crucial in driving the company's success.,
karnataka
INR Not disclosed
On-site
Full Time
Are you ready to open a world of opportunity in talent mobility Our clients, some of the largest and most recognized brands globally, are innovators and leaders in their industries, driving life-enhancing breakthroughs daily. We assist them in seizing these opportunities by placing their exceptional people wherever they need to be worldwide. Our commitment to exceptional service, coupled with innovative approaches and tools, grounded in our core values of truth, love, and integrity, sets the standard in the industry. This philosophy, known as People-first Mobility, guides us in delivering the highest levels of service. We are seeking exceptional individuals who align with our values and share our dedication to providing outstanding service. If you are enthusiastic about a new career opportunity and resonate with our ethos, we welcome your application. Join us as we embrace the possibilities of the future. Principal duties for this role include auditing invoices and invoicing for auto transportation and containerized shipments in accordance with client policies. Ensuring the accuracy and completeness of invoicing is crucial to avoiding financial risk for both our company and the client. This position involves reconciliations, audits, research, and providing customer service support to internal and external stakeholders. Collaborating with business partners to address inquiries related to vendor and client invoices is also a key responsibility. The ideal candidate should possess outstanding customer service skills, strong organizational abilities, effective time management, and problem-solving capabilities. The role requires the ability to work independently as well as part of a team. Proficiency in interpreting general business publications, technical procedures, and numerical data is essential, along with the capacity to generate simple reports and business correspondence. Additionally, the candidate must be adept at calculating various figures and amounts like discounts, interest, commissions, proportions, percentages, and measurements. Excellent communication skills are vital to effectively present information and respond to inquiries from management, customers, and colleagues. Required skills for this position include the ability to interpret business publications, technical procedures, and numerical data accurately. Being organized, detail-oriented, and capable of managing multiple tasks is crucial. The candidate must be proficient in Microsoft Office applications such as Outlook, Word, and Excel. Strong interpersonal skills are necessary to communicate promptly and effectively across all levels of the organization.,
karnataka
INR Not disclosed
On-site
Full Time
As a Client Support Supervisor, you will be responsible for providing operational support and guidance to ensure that the relocation team has all the necessary tools to deliver superior customer service according to standard operating procedures (SOP). Your duties include developing and maintaining effective working relationships with corporate client contacts, other Graebel business units, operational and shared services support teams, and Graebel partners/vendors. Additionally, you will serve as a leader for the team. Your essential duties and responsibilities will involve hiring, training, mentoring, and performance management of the service delivery team. You will conduct team meetings, performance reviews, caseload reviews, and ensure the overall development and performance improvement of all team members. As the main point of contact for escalations and day-to-day issue resolutions, you will resolve problems and manage service recoveries. You will develop and monitor all necessary action plans to ensure that service level requirements are met and operational processes are continually improved. To ensure client retention, you will provide a high level of service and maintain highly effective relationships with the Client. You will adhere to established processes and continuously monitor the health of each assigned Client. Managing data integrity and accuracy of all client reporting will be crucial, along with maintaining consistent data entry standards and processes by team members. You will also support the implementation of process refinements and Operational Excellence initiatives, actively bringing new ideas for process improvement, increasing associate job satisfaction, and industry innovation. Encouraging open and professionally respectable communication among the team, suppliers, Graebel Leadership, and other business units will be a key part of your role. In terms of required skills, you should possess analytical ability and problem-solving skills to handle moderately structured activities using procedures with only general supervision. Your planning skills should demonstrate considerable responsibility in planning time, method, manner, and sequence of work performance. Decision-making will involve both minor and major importance, affecting work operations of other employees and clientele to a moderate degree. You will receive supervision under direction, where you plan and arrange your own work, referring only unusual cases to your supervisor. Your communication skills should include the ability to read and write simple sentences for basic communication, as well as effectively communicate information and respond to questions in various situations. Mathematical skills will be necessary to calculate figures and amounts, apply concepts to practical situations, and deal with routine problems. Lastly, your critical thinking skills should enable you to carry out instructions and handle problems involving known variables in routine situations. In terms of required experience, you should be familiar with the regular use of complex machines and equipment, including desktop/laptop computers, software, and production machines. Proficiency in software applications such as 10-Key, accounting, spreadsheets, and word processing/typing is essential. Additionally, physical activities may include walking, sitting, using hands, reaching, and occasionally lifting or moving various weights. Specific vision abilities required include close vision, distance vision, color vision, and depth perception.,
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