Graduate Trainee - WTS

Job Description As a member of the team at WNS (Holdings) Limited, you will be responsible for utilizing monitoring tools to track application performance, identify potential issues, and proactively communicate about them. Your role will involve writing reusable, testable, and efficient code to meet the specified requirements and deliver high-quality solutions. You will play a key part in identifying and resolving bugs through thorough testing and debugging processes. Managing and prioritizing support tickets to ensure timely resolution within established Service Level Agreements (SLAs) will also be a crucial aspect of your responsibilities. Additionally, you will be tasked with creating and maintaining technical documentation, including knowledge base articles to facilitate knowledge sharing within the team. Your role will involve identifying opportunities to enhance automation in monitoring and support activities, contributing to the overall efficiency of the team. Furthermore, you will assist with the deployment and configuration of new applications or application updates, actively participating in the growth and development of the technology landscape within the organization. Qualifications To excel in this role, you should hold a degree in computer science and possess a solid understanding of machine learning concepts, algorithms, and frameworks. Proficiency in programming languages like Python, along with hands-on experience in scripting, will be essential for success in this position. Your technical expertise and ability to collaborate effectively within a team setting will enable you to contribute significantly to the innovative and transformative solutions that we co-create with our clients at WNS (Holdings) Limited.,