Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
New Delhi, Gurugram
Work from Office
Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 28k Call or WhatsApp @7838882457 Shristi
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Gurugram
Remote
we are looking for candidates to work for Customer service process with salary up to 18000 ctc Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Nishad 9773254215 Husna 8828629587
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Jaipur
Remote
we are looking for candidates to work for Customer service process with salary up to 18000 ctc for expereince Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Rehman 7208698865
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
HI Applicants !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE TO MAKE YOUR CAREER IN INTERNATIONAL MNC BPO FOR CUSTOMER SERVICE ROLE !!! Profile - Customer Service Role Process - International Voice & Blended Qualification - Graduate fresher & Undergraduate with six months experience are eligible to apply. Must Be Carry Good To Excellent English Communication Skills. Package - 20 To 33Kctc + Good Incentives + Retention Bonus (Package Depends On Communication Skills & Experience) PREFERED CANDIDATE Candidate must be fluent in English communication skills. Graduate fresher or undergraduate with six months customer service experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walk in interview . Cabs is available for Gurgaon location , No cabs for Noida location. Graduation will be an advantage for Gurugram location. Candidate who have examination in july & august is not eligible to apply. OTHER BENEFITS Cab Facilities For Gurugram Monthly Performance Based Incentives Growth & Learning Opportunity Promotion & IJP To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @6388849191( Ashish) Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Gurugram
Work from Office
Hiring For Voice process !! Graduate/UG with min 1 year experience in customer service + 2500 travel allowance !! Gurgaon Grad with 1 year International BPO Customer Service experience is mandatory 7392095475 !! 9821089785 !! 9211682478 Required Candidate profile Graduate/UG with min 1 year experience in customer service 24x7 Shifts , 5 Day Working , Both Side Cab Excellent Communication Skills, Immediate Joiners Preferred 9355226337 / 9560028009 / 9911567769
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Gurugram
Work from Office
Freshers : 24 k + 6 K : Grads Only : UG : Immediate Joiners !! GGN 5 day working , Rotational Shift , Social Media Process Loc :- GGN Need excellent communication skills 9650934814 , 9911567769 , 8860576337 , 9058834435 Required Candidate profile Need Immediate joiners Voice International Process 9821089785 , 9211682478 , 9560028009
Posted 1 month ago
0.0 - 3.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for MNC International Chat & Voice Process | Gurugram Location | 150+ Openings Job Title: Customer Support Executive International Chat & Voice Process Work Location: Gurugram Job Type: Full-Time Shifts: Rotational (including night shifts) Experience Required: Chat Process: Freshers & Experienced (Minimum 1 year BPO/Customer Service experience preferred for higher salary bracket) 15,000 to 21,500 for Freshers Up to 35,000 In-Hand (CTC up to 40,000) for Experienced Candidates in BPO Voice Process: Minimum 1 year of BPO or International Customer Service experience 20,000 to 23,000 For Freshers Up to 33,000 In-Hand + 30% hike on last drawn salary for Experienced Candidates Eligibility Criteria: Minimum 12th Pass or Graduate Good communication skills in English Willingness to work in rotational shifts Additional Benefits: PF & ESI Medical Facilities Incentives & Travel Allowance Both Side Cab Facility Important Note: There are no charges involved in the hiring process. For queries or CV submission, WhatsApp: 7011250184 (Senior HR Ashwani) Sr. HR Rohan: 9266746802 Sr. HR Priyanka: 8865082244
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring: Technical Support International Voice Process Job Location: Gurugram Interview Mode: Walk-In Eligibility: 12th/Graduate Experience Required: Minimum 1 Year in Technical Support (International Voice preferred) Salary: Up to 34,000 In-hand + Attractive Incentives Benefits: Provident Fund (PF) Medical Insurance Both Side Cabs Performance-based Incentives Working Days: 5 Days a Week Shift Timings: Rotational Shifts & Rotational Week Offs Requirements: Strong communication skills in English Knowledge of LAN, WAN, and networking Handle inbound calls to assist international customers with technical queries. Troubleshoot issues related to hardware, software, internet connectivity, and networking. Interested Candidates Contact Immediately on Call or Whats App: Sr. HR Ashwani: 7011250184 Sr. HR Rahul: 9289947801 Sr. HR Dev: 8700928077
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Kolkata, Hyderabad, Bengaluru
Work from Office
Job Title: Customer Care Executive Telecom Department: Customer Service / Support Location: [City, Office Location or Remote] Reports To: Customer Service Manager / Team Leader Employment Type: Full-Time. Job Summary: We are seeking a dedicated and customer-oriented Customer Care Executive to join our telecom support team. The ideal candidate will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring high levels of customer satisfaction across voice, email, and chat channels. Key Responsibilities: Handle incoming customer calls, emails, and chats related to telecom services. Provide accurate information regarding products, plans, billing, and technical support. Troubleshoot and resolve service-related issues efficiently. Escalate complex or unresolved issues to the appropriate department or technical support. Maintain records of customer interactions and update internal databases. Ensure a high standard of professionalism and empathy in every interaction. Meet or exceed daily KPIs such as call handling time, resolution rate, and customer satisfaction score. Follow company procedures, scripts, and compliance regulations. Promote and upsell additional telecom services or plans where applicable. Requirements: Education: High school diploma. Experience: 06 years in a call center or customer service role. Skills: Excellent communication and interpersonal skills Ability to multitask and handle pressure in a fast-paced environment Basic technical understanding of telecom services Problem-solving attitude and attention to detail Proficiency in CRM tools and Microsoft Office Contact Point : Rashmi - 7760984460 Mallik - 7259027282 Vishnu : 7259027295 Deepa : 9900024811 Aditya : 9686682465
Posted 1 month ago
0.0 - 5.0 years
0 - 2 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Work from home is offered *Candidates should have good communication skills *Should be able to resolve queries *Salary up to 18.4k CTC 14k in Hand *Rotational shifts *1 week off *Any Undergraduate/Graduate can apply Barkha @ 8851644223 Required Candidate profile Laptop Config. *WIFI connection *8GB RAM *I5 Processor *Windows 10 *Freshers & experienced both can apply *Post graduates can apply too Immediate joiner shall apply. English speaking is must
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Phone Banking Process-Inbound Salary-4 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Andheri/Thane Can apply branch banking after 2 yrs all banking facilities Call 9022157571 Khyati www.hyfly.in Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
inbound Phone Banking Officer Equity Dealer Mutual Fund Advisor Credit Card Sales Insurance Calling Advisor Welcome Calling Renewal And Retentions Banking Customer Service E - Channel Sales Call-8080702016 / 9082104424 /8850266500 / 9321254884 Required Candidate profile Graduate Fresher Welcome Day rotational Shift Calling exp added advantage Direct bank Contact center ( Non BPO) Job Location-Mumbai/Dombivli/Andheri/Vashi/Airoli/Belapur/Pune-Wanavrie www.hyfly.in
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Mumbai Suburban, Thane, Gurugram
Work from Office
Payroll-Bank location:Thane Hiranandani /gurugram/Andheri Salary-Upto 6lakhs Graduate with exp in Voice process with excellent communication skills can only apply 9-6 job Sunday fixed off Alternate sat off Call-8080126356 Ekta www.hyfly.in Required Candidate profile Making outbound calls to Sell & Cross-Sell banking products on the basis of portfolio and engagement. Graduate with Exp Only Apply Comp off for bank holidays hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Designation: Phone Banking Officer (Voice) Payroll-Bank Payroll (Non BPo) Job Location-Thane/Nahur/Airoli Graduate with voice process exp only apply Salary-29K Net Day Shift 5 days working Call 9773553319 Simran email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply) Perks and benefits Medical Allowance + Daily Allowance
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
New Delhi, Gurugram
Work from Office
Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Vijayawada, Guntur, Eluru
Work from Office
Hello Candidate, Greetings from Wings International ! We are hiring for Customer Support Associate for our client in Multiple location in South India. Position : Customer Support Engineer Qualification : BCA /B.Sc./ B.Com 2025 / 2024 / 2023 with 60% in all academics. Job Locations : Bangalore / Chennai/ Hyderabad Salary for freshers : Rs. 15,000 - 20,000/- Note : Communication should be Good . Regards Suman Chandra 99892 43344 81212 43344 90322 33456
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Freshers or Experienced > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
0.0 - 3.0 years
3 - 4 Lacs
Imphal, Bhubaneswar, Patna
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
40353 Jobs | Dublin
Wipro
19668 Jobs | Bengaluru
Accenture in India
18077 Jobs | Dublin 2
EY
16566 Jobs | London
Uplers
12079 Jobs | Ahmedabad
Amazon
10867 Jobs | Seattle,WA
Accenture services Pvt Ltd
10456 Jobs |
Bajaj Finserv
10205 Jobs |
Oracle
9728 Jobs | Redwood City
IBM
9609 Jobs | Armonk