GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Summary Job Summary: We are seeking an experienced and highly motivated Technical Project Manager with a strong background in open-source technologies, full-stack development, and hands-on experience in Learning Management Systems (LMS) — particularly Moodle. The ideal candidate will serve as both a project leader and technical architect, responsible for end-to-end project delivery, stakeholder communication, team management, and continuous improvement of our LMS solutions. Key Responsibilities Lead and manage multiple technical projects, primarily in LMS implementation and customization using Moodle and open-source technologies. Act as the technical architect and mentor, guiding full-stack development teams through design, development, and deployment. Collaborate with clients to understand their business requirements and provide scalable, innovative solutions. Translate client needs into detailed project plans, manage timelines, and ensure quality delivery. Oversee end-to-end solution architecture for learning platforms. Provide hands-on support when necessary, especially during critical technical decision-making or delivery bottlenecks. Upskill and mentor development teams, conduct technical reviews, and drive best practices in coding, architecture, and agile methodologies. Serve as a bridge between business and technology — ensuring all technical solutions align with business goals. Lead client meetings and presentations, delivering strong oral and written communication. Promote team collaboration and a culture of innovation and accountability. Required Skills & Experience 12–15+ years of progressive experience in software development and project management. Proven expertise in Moodle LMS — customization, plugin development, and integration. Strong knowledge of open-source technologies and full-stack development (LAMP/LEMP stacks, PHP, MySQL, JavaScript, HTML/CSS, React/Angular/Vue etc.). Deep understanding of learning management systems, e-learning standards (SCORM, xAPI), and digital learning workflows. Solid experience in solutioning, system architecture, and performance tuning. Demonstrated experience in leading and mentoring technical teams (onshore/offshore). Excellent client-facing communication skills, both written and verbal. Ability to manage cross-functional teams and collaborate as a team player and leader. Strong problem-solving skills with a focus on delivering business value. Passion for continuous learning, innovation, and upskilling the team. Preferred Qualifications PMP / Prince2 / Scrum Master Certification (optional but preferred) Experience in EdTech, e-learning, or educational platforms Exposure to cloud infrastructure (AWS, Azure, GCP) and CI/CD pipelines Familiarity with mobile LMS applications and responsive design With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TN-Chennai Job Project Management Organization IND 204 GPS India Job Type Full-time Travel Yes, 25 % of the Time Job Posting May 25, 2025, 10:23:45 AM Show more Show less
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Summary The finance project manager plays a key role in managing procurement workflows, ensuring the accuracy and timely processing of purchase orders and invoices, and maintaining effective communication between internal teams and external clients or vendors. This position is responsible for supporting financial accuracy, tracking service delivery against SLAs, and assisting with reporting and compliance tasks. The ideal candidate will be highly organized, detail-oriented, and capable of working across multiple systems and stakeholders to ensure smooth procurement and billing operations. Essential Duties And Responsibilities Triage incoming requests, prioritizing based on urgency, relevance, and completeness before further processing. Review requests for financial accuracy, ensuring currency and tax details are correct prior to VC approval. Enter Purchase Orders (POs) accurately into Quickbase and SharePoint systems. Act as a liaison between internal teams (GP) and the client to resolve procurement and finance-related queries. Assign incoming procurement requests to the appropriate team members or systems in a timely manner. Monitor and track service level agreements (SLAs) to ensure deadlines and performance targets are consistently met. Support the preparation of the (CSR) report, collating relevant vendor and purchasing data. Follow up with vendors to track and close out open POs, ensuring timely delivery and documentation. Coordinate timely billing processes to ensure accurate invoicing to the client Chase overdue invoices with the NN finance team and support resolution of any outstanding payment issues. Verify client approval for vendor invoices before final processing and payment. Person Specification Requirements Strong attention to detail, especially when handling financial data, tax, and currency validation. Excellent organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines. Effective communicator, comfortable liaising with internal stakeholders and external vendors or clients. Proficient in using business systems such as Quickbase, SharePoint, and Microsoft Office Suite. Experience in procurement, finance, or vendor management is desirable. Problem-solving mindset, able to follow up and resolve issues with minimal supervision. Team player who is reliable, proactive, and able to work collaboratively across departments. Commitment to meeting SLAs and maintaining high-quality service standards. With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TN-Chennai Work Locations INDChennai Job Technical and Professional Organization IND 204 GPS India Job Type Full-time Job Posting May 13, 2025, 3:41:36 AM Show more Show less
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. Learning Coordinator GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. Essential Duties and Responsibilities: Coordinate training program schedule of classes, including facilities allocation, materials and catering orders, pre- and post-work communication, and post-session evaluations Communicate with client program managers, learners, and GP management team Support/coordinate vendor communications, including instructor packets and onsite instructor access and support Monitor status and condition of classroom facilities and equipment Execute all tasks and duties associated with implementing assigned courses and programs Report on quality of program deliveries on an ongoing basis and per client schedule Research and locate off-site training locations (hotels, conference centers, etc) Interface with LMS administrators concerning enrollments, rosters, and scheduling Interface with the LMS Administration team for course and session supporting activities Coordinate creation of vendor SOWs, purchase requisitions, and purchase orders Assist with Internal process auditing and innovation of best practices Distribute marketing and communication materials as needed Identify problems and root causes, taking a consultative approach to assist the client with resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation Support resolution of learner-related Help Desk tickets Education/Experience Required: Any Bachelor’s Degree Three or more years training-related experience in a corporate environment Demonstrated excellent verbal and written presentation and communication skills Proficiency with related software (MS Word, Excel, Outlook, and PowerPoint) Knowledge of and experience with learning management systems preferred Skills/Attributes Required: Customer focus – proactively finds ways to exceed customer needs Detail-oriented, well organized Able to communicate effectively in all modes with customers and peers Analytical – identifies root causes, corrective and preventative actions Logical, problem solving, troubleshooting skills GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer support and training for client LMS Administrators for support desk. Identify problems and root causes, taking a consultative approach to assist the client with a resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation. Assists with upload/publish and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients). Conducts LMS training classes and webinars for clients. Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues. Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved. Provide training and support for some international customers in off-hours due to time zone differences. Maintain the integrity of client/learner records and managing user accounts. Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure. Assist with internal process auditing and innovation of best practices. Qualifications Required: LMS experience is preferred. Transactional data entry processing such as item creation, learning history updates and assignments, with a scripted checklist, within agreed SLA. Testing new courses with a scripted checklist Light course troubleshooting/testing Metrics recording/tracking. Assisting with creating process documentation/checklists Review request submissions, look for trending and best practice opportunities. Preferred Qualifications: Demonstrated excellent verbal and written communication skills. Intermediate-level skills with MS Excel, Word, Outlook, etc. Customer focus – proactively finds ways to exceed customer needs. Detail-oriented, well organized Instructor -led/classroom training experience. Able to communicate effectively in all modes with customers and peers. Analytical – identifies root causes, corrective, and preventative actions. Logical, problem solving, troubleshooting skills. Ability to work in a team environment and take initiative individually. Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation. Strong attention to detail, ability to multi-task and work independently as well as in a team environment. Familiar with SCORM and AICC Demonstrable experience and success in interacting with customers on a regular basis. Experience with either Oracle iLearning LMS and Cornerstone LMS a plus Physical Requirements: Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary May require domestic travel to client facilities (offices, plants) With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #LI-AA1 #APAC
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer support and training for client LMS Administrators for support desk. Identify problems and root causes, taking a consultative approach to assist the client with a resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation. Assists with upload/publish and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients). Conducts LMS training classes and webinars for clients. Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues. Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved. Provide training and support for some international customers in off-hours due to time zone differences. Maintain the integrity of client/learner records and managing user accounts. Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure. Assist with internal process auditing and innovation of best practices. Qualifications Required: LMS experience is preferred. Transactional data entry processing such as item creation, learning history updates and assignments, with a scripted checklist, within agreed SLA. Testing new courses with a scripted checklist Light course troubleshooting/testing Metrics recording/tracking. Assisting with creating process documentation/checklists Review request submissions, look for trending and best practice opportunities. Preferred Qualifications: Demonstrated excellent verbal and written communication skills. Intermediate-level skills with MS Excel, Word, Outlook, etc. Customer focus – proactively finds ways to exceed customer needs. Detail-oriented, well organized Instructor -led/classroom training experience. Able to communicate effectively in all modes with customers and peers. Analytical – identifies root causes, corrective, and preventative actions. Logical, problem solving, troubleshooting skills. Ability to work in a team environment and take initiative individually. Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation. Strong attention to detail, ability to multi-task and work independently as well as in a team environment. Familiar with SCORM and AICC Demonstrable experience and success in interacting with customers on a regular basis. Experience with either Oracle iLearning LMS and Cornerstone LMS a plus Physical Requirements: Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary May require domestic travel to client facilities (offices, plants) With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #LI-AA1 #APAC
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Role and responsibilities: Facilitation and coordination of Induction Sessions Promotion, coordination and Facilitation of Regional Upskilling and Certification Programmes. Partner with the business functions to enhance employee competency through diagnostic profiling, tailor-made curriculum design, program deployment and efficacy gauge. Facilitate learning sessions (virtual and live online) in India, and the other 6 countries under GSC/Tech remit when required, in line with L&D Strategic priorities focused on behavioral, managerial and leadership development Support the delivery of a range of training solutions and other relevant learning interventions based on the training needs identified Responsible for Demand planning, Training, Reporting, Management Information (MI) for Site, solution deployment. Requirements/Qualifications: Graduate/Masters in any discipline with overall 10-12 years of total work experience and 6-8 years of relevant experience in Learning and Development Excellent communication (verbal & written) and presentation skills Strong interpersonal skills and executive presence with an ability to interact with diverse audiences Knowledge of MS office tools (excel & Power point) at intermediate level Experience of working in teams with a collaborative spirit With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #LI-TP1 #APAC
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Role And Responsibilities Facilitation and coordination of Induction Sessions Promotion, coordination and Facilitation of Regional Upskilling and Certification Programmes. Partner with the business functions to enhance employee competency through diagnostic profiling, tailor-made curriculum design, program deployment and efficacy gauge. Facilitate learning sessions (virtual and live online) in India, and the other 6 countries under GSC/Tech remit when required, in line with L&D Strategic priorities focused on behavioral, managerial and leadership development Support the delivery of a range of training solutions and other relevant learning interventions based on the training needs identified Responsible for Demand planning, Training, Reporting, Management Information (MI) for Site, solution deployment. Requirements/Qualifications Graduate/Masters in any discipline with overall 10-12 years of total work experience and 6-8 years of relevant experience in Learning and Development Excellent communication (verbal & written) and presentation skills Strong interpersonal skills and executive presence with an ability to interact with diverse audiences Knowledge of MS office tools (excel & Power point) at intermediate level Experience of working in teams with a collaborative spirit With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TG-Hyderabad Job Technical and Professional Organization IND 204 GPS India Job Type Full-time Job Posting Jun 9, 2025, 12:37:48 PM Show more Show less
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Essential Duties And Responsibilities Customer support and training for client LMS Administrators for support desk. Identify problems and root causes, taking a consultative approach to assist the client with a resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation. Assists with upload/publish and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients). Conducts LMS training classes and webinars for clients. Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues. Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved. Provide training and support for some international customers in off-hours due to time zone differences. Maintain the integrity of client/learner records and managing user accounts. Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure. Assist with internal process auditing and innovation of best practices. Qualifications Required LMS experience is preferred. Transactional data entry processing such as item creation, learning history updates and assignments, with a scripted checklist, within agreed SLA. Testing new courses with a scripted checklist Light course troubleshooting/testing Metrics recording/tracking. Assisting with creating process documentation/checklists Review request submissions, look for trending and best practice opportunities. Preferred Qualifications Demonstrated excellent verbal and written communication skills. Intermediate-level skills with MS Excel, Word, Outlook, etc. Customer focus – proactively finds ways to exceed customer needs. Detail-oriented, well organized Instructor -led/classroom training experience. Able to communicate effectively in all modes with customers and peers. Analytical – identifies root causes, corrective, and preventative actions. Logical, problem solving, troubleshooting skills. Ability to work in a team environment and take initiative individually. Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation. Strong attention to detail, ability to multi-task and work independently as well as in a team environment. Familiar with SCORM and AICC Demonstrable experience and success in interacting with customers on a regular basis. Experience with either Oracle iLearning LMS and Cornerstone LMS a plus Physical Requirements: Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary May require domestic travel to client facilities (offices, plants) With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TN-Chennai Job Technical and Professional Organization IND 204 GPS India Job Type Full-time Job Posting Jun 9, 2025, 6:56:11 AM Show more Show less
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Essential Duties And Responsibilities Customer support and training for client LMS Administrators for support desk. Identify problems and root causes, taking a consultative approach to assist the client with a resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation. Assists with upload/publish and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients). Conducts LMS training classes and webinars for clients. Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues. Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved. Provide training and support for some international customers in off-hours due to time zone differences. Maintain the integrity of client/learner records and managing user accounts. Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure. Assist with internal process auditing and innovation of best practices. Qualifications Required LMS experience is preferred. Transactional data entry processing such as item creation, learning history updates and assignments, with a scripted checklist, within agreed SLA. Testing new courses with a scripted checklist Light course troubleshooting/testing Metrics recording/tracking. Assisting with creating process documentation/checklists Review request submissions, look for trending and best practice opportunities. Preferred Qualifications Demonstrated excellent verbal and written communication skills. Intermediate-level skills with MS Excel, Word, Outlook, etc. Customer focus – proactively finds ways to exceed customer needs. Detail-oriented, well organized Instructor -led/classroom training experience. Able to communicate effectively in all modes with customers and peers. Analytical – identifies root causes, corrective, and preventative actions. Logical, problem solving, troubleshooting skills. Ability to work in a team environment and take initiative individually. Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation. Strong attention to detail, ability to multi-task and work independently as well as in a team environment. Familiar with SCORM and AICC Demonstrable experience and success in interacting with customers on a regular basis. Experience with either Oracle iLearning LMS and Cornerstone LMS a plus Physical Requirements: Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary May require domestic travel to client facilities (offices, plants) With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TN-Chennai Work Locations INDChennai Job Technical and Professional Organization IND 204 GPS India Job Type Full-time Job Posting Jun 9, 2025, 6:56:29 AM Show more Show less
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . Job Summary We are seeking a highly skilled Moodle Mobile App Developer Specialist to join our team and help us develop and maintain our learning management system (LMS) Mobile APP built on the Moodle platform. The ideal candidate will have a deep understanding of Moodle architecture, Mobile app environment, APP setup, development, and administration, as well as experience customizing the Moodle Mobile APP to meet specific business needs. About the role We are seeking a talented and passionate Mobile App Developer to join our team and play a key role in the development and maintenance of our Moodle Mobile App. You will be responsible for building, testing, and deploying new features while ensuring a seamless and engaging user experience for learners Responsibilities: Collaborate with designers, product managers, and Moodle developers to understand requirements and translate them into working mobile app features. Develop and implement new features using the Moodle Mobile framework (likely Ionic with Angular). Enhance and maintain existing functionalities within the app. Work on optimizing the app's performance and user interface for various devices and screen sizes. Write clean, well-documented, and maintainable code. Conduct thorough unit and integration testing to ensure code quality. Stay up-to-date with the latest advancements in Moodle Mobile development and best practices. Identify and troubleshoot bugs and issues reported by users. May contribute to the development of Moodle plugins or themes for mobile integration. Qualifications: Bachelor’s degree in computer science, Information Technology, or related field. 2+ years of experience developing and customizing Moodle-Mobile APP. Strong experience with the Moodle Mobile framework (Ionic with Angular preferred). Proficiency in writing clean, well-documented, and maintainable code (e.g., Javascript, Typescript). Experience with PHP, MySQL, HTML, CSS, and JavaScript. Familiarity with Moodle APIs and plugin development frameworks. Experience with Moodle theming and customization. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration skills. Self-motivated and able to work independently. Differentiating Competencies Teamwork & Collaboration Digital Literacy & proficiency Analytics & Critical thinking With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #LI-TP1 #APAC
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Summary Responsible for ensuring that all Learning Management System (LMS) content is created and maintained in line with our Clients requirements; as well as providing day to day operational support and guidance to ensure the Learner experience is the best it can be. The role has daily contact with GP Strategies colleagues, Client Stakeholders and the Clients Learners. Ensuring the Clients SLA’s or KPI’s, as well as Internal GP Strategies SLA’s or KPI’s are maintained, or exceeded, is key to ensuring total customer satisfaction. Essential Duties And Responsibilities Key requirements of the role include: Manage all LMS Content (Items / Courses, Curriculums, Scheduled Offerings / Classes etc.) Troubleshooting queries, issues and escalations through to resolution Ensure all Content and Learner transactions are processed in accordance with the Client or GP Strategies policies and procedures Ensure all SLA’s / KPI’s are achieved or exceeded Responsible for Quality Assurance Provide advice and guidance on the Best Practice and improving the Learner experience Maintain all LMS related User Guides and Reference Materials Supporting Clients and GP Strategies Colleagues with adhoc projects as needed under approval / guidance from the designated Line Manager As a GP Strategies Colleague You Will Also Ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any non-compliance is reported to your Manager Ensure that the Corporate Values of the Company are actively promoted and implemented at all times Support a culture that promotes teamwork and discourages divisiveness at all organisational levels Act in accordance with your confidentiality agreement with the company at all times Communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times Make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company Provide advice and guidance on Content Best Practice and improving the Learner experience This job description is an outline of the main duties and responsibilities of the designated role but other duties may be assigned from time to time as the situation requires. Essential Requirements At least 2 years Learning Management System (LMS) experience from an Administrative / Support aspect (Plateau / SuccessFactors, Saba, SumTotal) At least 2 years’ experience in Learning, Human Resources or General Business Administration function Managed workflow through a Help Desk ticket / tracking system Proven ability to work independently in your role appreciating you are part of a wider team delivering services to a Client Be self-directed and be able to manage competing priorities Be Service focused with attention to detail Be professional, well spoken, and able to interact with Clients and colleagues at all levels Proficiency in MS Office applications (Outlook, Excel, Word, PowerPoint, SharePoint) Desirable Requirements Working knowledge of ServiceNow / QuickBase or other Workflow or Case Management tools Formal LMS recognised qualification Experience in wider MS Office applications such as Power BI / Power Apps With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location India Job Technical and Professional Organization IND 204 GPS India Job Type Full-time Job Posting Jun 20, 2025, 12:24:32 AM
Communication Trainer GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. Role Purpose (overall high-level summary of the role) Ensure training delivered by self is in accordance with documented plans and monitor progress made by the trainees to achieve required proficiency in line with the desirable results Understand training needs of business and deploy relevant learning intervention. Maintain relationships with assigned business unit to assess the needs on a regular basis to meet the changing needs. Delivery of communication training (integrated soft skills, intercultural, language proficiency) and other relevant training programs as per the identified training plan Delivery of Global Induction & third event programs Delivery of developmental training e.g., Call coaching for Coaches Providers continuous feedback into the Central Communication Development team, Recruitment teams and Line Managers of trainees Provide constant feedback to the course/content owners to maintain the effectiveness and impact of the L&D offerings. Knowledge & Experience / Qualifications Strong content delivery and facilitation skills Extensive background in Learning and Development/ Training Strong communication and presentation skills required; with excellent planning and organizing skills. Highly effective in working with all levels of management and staff; adapts well to culturally diverse work environments; with the ability to manage resources in the most effective way to achieve cost/service levels. Ability to build and maintain relations with business units and to communicate effectively at all levels. Desirable, relevant certification This is a 12 month contract assignment renewable basis role requirement and performance. Why join us Diversity comes naturally to us at GP Strategies. With more than 4000 employees in over 30 countries, being diverse is second nature. Yet, it’s more than just about location, our style focuses on performance and revolves around respect, fairness and working collectively to achieve our goals. We support our people, no matter who they are, or where they are from because they have different perspectives and attitudes. That’s how ideas are born and enable us to work smarter. It just makes sense that we cater for a range of different circumstances, offering flexible work practices designed to let you fit in work around your life, not the other way around.
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . About the role Our Shared Services is looking for an Accounts Payable Specialist to come and join the Team. You will be a part of AP team. We are looking for an individual who can work in a fast-paced environment with excellent attention to detail to accurately process purchase ledger transactions. Job Description Processing of vendor invoice for APAC region. Processing of Employee claims for APAC region. Monitor the multiple emails boxes for APAC region. Reconcile vendor ledgers Requirements Graduate; B.Com and MBA Finance preferred. Mandatory to work in regular shift A minimum of 3 years’ experience in Accounts payable Excellent communication skills both verbally and written Good level of understanding of MS Excel Must be flexible to work in shifts and provide coverage on rotational basis on holidays (limited) Should have worked in a ERP process environment with working knowledge of email communication to support internal business stakeholders Willingness to work in a team is a must With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #LI-TP1 #APAC
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. About The Role Our Shared Services is looking for an Accounts Payable Specialist to come and join the Team. You will be a part of AP team. We are looking for an individual who can work in a fast-paced environment with excellent attention to detail to accurately process purchase ledger transactions. Job Description Processing of vendor invoice for APAC region. Processing of Employee claims for APAC region. Monitor the multiple emails boxes for APAC region. Reconcile vendor ledgers Requirements Graduate; B.Com and MBA Finance preferred. Mandatory to work in regular shift A minimum of 3 years’ experience in Accounts payable Excellent communication skills both verbally and written Good level of understanding of MS Excel Must be flexible to work in shifts and provide coverage on rotational basis on holidays (limited) Should have worked in a ERP process environment with working knowledge of email communication to support internal business stakeholders Willingness to work in a team is a must With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TN-Chennai Work Locations INDHomeOffice Job Business Operations Organization IND 204 GPS India Job Type Full-time Job Posting Jul 1, 2025, 11:06:04 AM
Communication Trainer GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. Role Purpose (overall high-level summary of the role) Ensure training delivered by self is in accordance with documented plans and monitor progress made by the trainees to achieve required proficiency in line with the desirable results Understand training needs of business and deploy relevant learning intervention. Maintain relationships with assigned business unit to assess the needs on a regular basis to meet the changing needs. Delivery of communication training (integrated soft skills, intercultural, language proficiency) and other relevant training programs as per the identified training plan Delivery of Global Induction & third event programs Delivery of developmental training e.g., Call coaching for Coaches Providers continuous feedback into the Central Communication Development team, Recruitment teams and Line Managers of trainees Provide constant feedback to the course/content owners to maintain the effectiveness and impact of the L&D offerings. Knowledge & Experience / Qualifications Strong content delivery and facilitation skills Extensive background in Learning and Development/ Training Strong communication and presentation skills required; with excellent planning and organizing skills. Highly effective in working with all levels of management and staff; adapts well to culturally diverse work environments; with the ability to manage resources in the most effective way to achieve cost/service levels. Ability to build and maintain relations with business units and to communicate effectively at all levels. Desirable, relevant certification This is a 12 month contract assignment renewable basis role requirement and performance. Why join us Diversity comes naturally to us at GP Strategies. With more than 4000 employees in over 30 countries, being diverse is second nature. Yet, it’s more than just about location, our style focuses on performance and revolves around respect, fairness and working collectively to achieve our goals. We support our people, no matter who they are, or where they are from because they have different perspectives and attitudes. That’s how ideas are born and enable us to work smarter. It just makes sense that we cater for a range of different circumstances, offering flexible work practices designed to let you fit in work around your life, not the other way around.
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . Roles And Responsibilities Responsible for day-to-day HR operations as part of employee life cycle management Continuous and ongoing coordination with talent acquisition team and business team as part of pre-onboarding and onboarding process Managing background verification process and coordination with BGV vendors Manage joining formalities for new joiners Responsible for the comprehensive onboarding process, which includes detailed HR orientation session and subsequent connect sessions as part of onboarding framework of GP Strategies India Primary responsibility for 30-90-180 days employee connect and subsequent consolidation of feedback and reporting HRIS database management and ensure data accuracy while maintaining the employee database, prepare appropriate documentation, and process necessary paperwork in a timely manner Preparation and issuance of Letter of Appointment, Probation confirmation letters, other employer letters etc. within stipulated TAT Responsible for exit management including liaison with various stakeholders for timely completion of the processes Conduct exit interviews to gain insights on exit feedback and analyze and prepare exit interview reports Responsible for the timely closure of HR tickets including employee services queries or employee grievances and to liaise with other HR verticals to address and close HR tickets appropriately. Maintaining HR MIS reports as notified from time to time Establish strong and effective working relationships with internal/external customers to promote and support positive employee relations, align with Company culture and adherence to HR policies and procedures and employee engagement efforts, support the business objectives and continually add value to HR contribution to the business through strong collaboration and communication efforts. Collaborate with various HR team and business teams, to ensure timely transfer of information and data as required for various processes like payroll, employee change of terms, HRIS updation, employee review, exits etc. Assist with regulatory HR audits as required, as well as various special projects assigned on a need basis Any other responsibilities assigned and notified from time to time This description is an outline of the main duties and responsibilities of the designated role, but other duties may be assigned from time to time as applicable. Skills And Experience 3-5 years’ experience in HR function with maximum years of exposure as a HR Generalist Exposure in working with an HRIS/ERP system is an added advantage Strong MS Office skills (Word, Excel and PowerPoint). Excellent communication, presentation skills and analytical skills Ability to multitask and work under specific timelines/deadlines Ability to self-start, find solutions and deliver results within strict deadlines Attention to detail and ability to produce zero-defect work Strong inter personal skills, coordination skills and ability to work cross-functionally Educational qualification Graduation with post graduate management degree/diploma in HR preferred With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TN-Chennai Work Locations INDChennai Job Business Operations Organization IND 204 GPS India Job Type Full-time Job Posting Jul 22, 2025, 8:11:36 AM
You will be responsible for managing day-to-day HR operations as part of the employee life cycle management at GP Strategies Corporation. This includes continuous coordination with the talent acquisition team and business team for pre-onboarding and onboarding processes. You will also oversee the background verification process, manage joining formalities for new joiners, and conduct a comprehensive onboarding process, including detailed HR orientation sessions and subsequent connect sessions in line with GP Strategies India's onboarding framework. Your primary role will involve handling 30-90-180 days employee connect, consolidating feedback, and preparing reports. Additionally, you will manage the HRIS database, ensure data accuracy, maintain the employee database, and process necessary paperwork promptly. You will be responsible for preparing and issuing various HR letters within stipulated timelines, managing exit processes, conducting exit interviews, and preparing exit interview reports. Maintaining HR MIS reports, establishing strong relationships with internal/external customers, supporting positive employee relations, aligning with company culture and HR policies, and assisting with regulatory HR audits are also key aspects of your role. You may be required to work on special projects and handle any other responsibilities assigned from time to time. To be successful in this role, you should have 3-5 years of experience in HR, preferably as an HR Generalist, and exposure to working with an HRIS/ERP system. Strong MS Office skills, excellent communication, presentation, and analytical skills, along with the ability to multitask, work under deadlines, self-start, and deliver results with attention to detail are essential. You should possess strong interpersonal and coordination skills, the ability to work cross-functionally, and hold a graduation degree with a post-graduate management degree/diploma in HR. At GP Strategies, diversity is integral to our culture, with over 4000 employees in 30 countries. Our performance-driven culture values respect, fairness, and collaboration to achieve our goals. We support all individuals, regardless of background, as we believe in the power of unique perspectives and approaches to foster great ideas and smarter work practices.,
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . About the role ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer support and training for client LMS Administrators for support desk. Identify problems and root causes, taking a consultative approach to assist the client with a resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation. Assists with upload/publish and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients). Conducts LMS training classes and webinars for clients. Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues. Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved. Provide training and support for some international customers in off-hours due to time zone differences. Maintain the integrity of client/learner records and managing user accounts. Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure. Assist with internal process auditing and innovation of best practices. Qualifications Required: LMS experience is preferred. Transactional data entry processing such as item creation, learning history updates and assignments, with a scripted checklist, within agreed SLA. Testing new courses with a scripted checklist Light course troubleshooting/testing Metrics recording/tracking. Assisting with creating process documentation/checklists Review request submissions, look for trending and best practice opportunities. Preferred Qualifications: Demonstrated excellent verbal and written communication skills. Intermediate-level skills with MS Excel, Word, Outlook, etc. Customer focus – proactively finds ways to exceed customer needs. Detail-oriented, well organized Instructor -led/classroom training experience. Able to communicate effectively in all modes with customers and peers. Analytical – identifies root causes, corrective, and preventative actions. Logical, problem solving, troubleshooting skills. Ability to work in a team environment and take initiative individually. Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation. Strong attention to detail, ability to multi-task and work independently as well as in a team environment. Familiar with SCORM and AICC Demonstrable experience and success in interacting with customers on a regular basis. Experience with either Oracle iLearning LMS and Cornerstone LMS a plus Physical Requirements: Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary May require domestic travel to client facilities (offices, plants) With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #LI-AA1 #APAC
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . About the role ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer support and training for client LMS Administrators for support desk. Identify problems and root causes, taking a consultative approach to assist the client with a resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation. Assists with upload/publish and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients). Conducts LMS training classes and webinars for clients. Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues. Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved. Provide training and support for some international customers in off-hours due to time zone differences. Maintain the integrity of client/learner records and managing user accounts. Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure. Assist with internal process auditing and innovation of best practices. Qualifications Required: LMS experience is preferred. Transactional data entry processing such as item creation, learning history updates and assignments, with a scripted checklist, within agreed SLA. Testing new courses with a scripted checklist Light course troubleshooting/testing Metrics recording/tracking. Assisting with creating process documentation/checklists Review request submissions, look for trending and best practice opportunities. Preferred Qualifications: Demonstrated excellent verbal and written communication skills. Intermediate-level skills with MS Excel, Word, Outlook, etc. Customer focus – proactively finds ways to exceed customer needs. Detail-oriented, well organized Instructor -led/classroom training experience. Able to communicate effectively in all modes with customers and peers. Analytical – identifies root causes, corrective, and preventative actions. Logical, problem solving, troubleshooting skills. Ability to work in a team environment and take initiative individually. Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation. Strong attention to detail, ability to multi-task and work independently as well as in a team environment. Familiar with SCORM and AICC Demonstrable experience and success in interacting with customers on a regular basis. Experience with either Oracle iLearning LMS and Cornerstone LMS a plus Physical Requirements: Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary May require domestic travel to client facilities (offices, plants) With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #LI-AA1 #APAC
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . About The Role ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer support and training for client LMS Administrators for support desk. Identify problems and root causes, taking a consultative approach to assist the client with a resolution. Assist with updates and revisions to training program-related processes, procedures, and supporting documentation. Assists with upload/publish and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients). Conducts LMS training classes and webinars for clients. Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues. Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved. Provide training and support for some international customers in off-hours due to time zone differences. Maintain the integrity of client/learner records and managing user accounts. Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure. Assist with internal process auditing and innovation of best practices. Qualifications Required LMS experience is preferred. Transactional data entry processing such as item creation, learning history updates and assignments, with a scripted checklist, within agreed SLA. Testing new courses with a scripted checklist Light course troubleshooting/testing Metrics recording/tracking. Assisting with creating process documentation/checklists Review request submissions, look for trending and best practice opportunities. Preferred Qualifications Demonstrated excellent verbal and written communication skills. Intermediate-level skills with MS Excel, Word, Outlook, etc. Customer focus – proactively finds ways to exceed customer needs. Detail-oriented, well organized Instructor -led/classroom training experience. Able to communicate effectively in all modes with customers and peers. Analytical – identifies root causes, corrective, and preventative actions. Logical, problem solving, troubleshooting skills. Ability to work in a team environment and take initiative individually. Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation. Strong attention to detail, ability to multi-task and work independently as well as in a team environment. Familiar with SCORM and AICC Demonstrable experience and success in interacting with customers on a regular basis. Experience with either Oracle iLearning LMS and Cornerstone LMS a plus Physical Requirements: Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary May require domestic travel to client facilities (offices, plants) With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #APAC Primary Location IN-TN-Chennai Work Locations INDChennai Job Technical and Professional Organization IND 204 GPS India Job Type Full-time Job Posting Jul 25, 2025, 10:30:13 AM