Governance and reporting

Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles.
SRE is also an engineering approach to building and running production systems – we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages. Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn, grow and take pride in our work. What you’ll do

• Work in a DevSecOps environment contributing to build and run of small scale and fault-tolerant systems

• Assist with the creation of new tools and scripts for auto-remediation of incidents

• Collect and analyze project reports

• Preparing multi-project reports and Ensuring data quality

• Preparing project status reports for management review

• Prepare performance metrics for identifying trends, issues, and opportunities for improvement.

• Prepare and Lead Service delivery meeting and DSUs

• Operational support on the management of a project, executing defined subtasks

• Contribute to automation/cost saving abilities

• Prepare detailed project reports, including status reports, risk assessments, and other documentation.

• Coordinate and attend project meetings, capturing key actions and decisions

• Generation of predefined script as well as preparation of custom reports as per project needs.

• implement governance standards including tracking, monitoring, reporting status of project/program deliverables.

• Document issues/risks, assign preventive/corrective actions, and monitor/track to closure.
  

What experience you need

• A bachelor's degree in project management, or a similar field.

• A minimum of 0 to 4 year's experience as a PMO analyst, project manager, or a similar role.

• Good communication skills to present the data and metrics to the stakeholders

• Ability to analyze a range of complex data and make decisions based on analytical findings.

• Knowledge and experience of Microsoft packages, including Project, Powerpoint, Word and Excel

• Strong program coordination and administration abilities.

• Good critical thinking and problem-solving skills.

• Solid communication and interpersonal skills.

What could set you apart

An ability to demonstrate successful performance of our Success Profile skills, including:

• DevSecOps - Has basic knowledge of DevSecOps operational practices and engineering skills developed through education or past experience.

• Operational Excellence - Organizes own work. Applies standard techniques to monitor and measure systems against key metrics to ensure availability of systems. Assists in identifying new ways of working to make processes run smoother and faster.

• Systems Thinking - Has basic knowledge of how systems integrate with others. Assists in identifying factors that achieve the defined expectations of systems availability.

• Technical Communication/Presentation - Developing skills to clearly articulate complex technical information. Developing clear written and verbal communication skills.

• Troubleshooting - Contributes to routine issue definition and resolution. Assists in investigation and resolution of problems in systems, processes and services. Suggests problem fixes/remedies and assists with the implementation of agreed remedies. Identifies patterns and trends.