8 Gorgias Jobs

As an experienced Project Manager specializing in Shopify Web Development and workflow automation (Zapier), you will play a crucial role in driving end-to-end delivery of innovative digital commerce solutions. Your proactive leadership, strong analytical skills, and effective communication will be essential in coordinating between technical and business stakeholders to ensure seamless e-commerce experiences. **Key Responsibilities:** - Manage end-to-end project lifecycles for Shopify-based e-commerce solutions. - Coordinate closely with web developers, UI/UX designers, marketing teams, and business stakeholders to align business objectives with technical delivery. - Design, document, and ove...

Location: Mumbai, India Company: Ajmal Perfumes India About Ajmal Perfumes With a legacy of over 70 years in the art of perfumery, Ajmal Perfumes is one of the leading fragrance houses in the Gulf and India, known for its rich heritage, uncompromising quality, and Arabian-inspired craftsmanship. Ajmal Perfumes India is scaling rapidly across retail and D2C channels, with a growing customer base that expects premium experiences at every touchpoint. We're now looking for a Senior Manager Customer Support to build and lead our customer support ecosystem for India. Role Overview As Senior Manager Customer Support, you will be responsible for designing, implementing, and managing the entire post-...

As an experienced Project Manager specializing in Shopify Web Development and workflow automation (Zapier), you will play a crucial role in driving end-to-end delivery of innovative digital commerce solutions. Your proactive leadership, strong analytical skills, and effective communication will be key in coordinating between technical and business stakeholders to ensure seamless e-commerce experiences. **Key Responsibilities:** - Manage end-to-end project lifecycles for Shopify-based e-commerce solutions. - Coordinate closely with web developers, UI/UX designers, marketing teams, and business stakeholders to align business objectives with technical delivery. - Design, document, and oversee i...

Job Title: Customer Service Representative Location: Noida Department: Customer Experience / Customer Service Reports To: Customer Support Manager / Operations Head Employment Type: Full-Time About Sotbella- Stbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and self-expression. What started as a dream has evolved into a movement: fashion that goes beyond fabric to inspire, uplift, and empower. We believe fashion should be personal and powerful. That's why we create luxury silhouettes at accessible prices, empowering you to express your unique style- without compromise. Job Summary: We are looking for a pro...

As a Project Manager specializing in Shopify Web Development and workflow automation, your role will involve managing end-to-end project lifecycles for Shopify-based e-commerce solutions. You will be responsible for coordinating closely with web developers, UI/UX designers, marketing teams, and business stakeholders to align business objectives with technical delivery. Additionally, you will design, document, and oversee the implementation of workflow automation solutions using Zapier. Proactively identifying and managing project risks, dependencies, and scope adjustments will be crucial, along with ensuring strict adherence to project timelines and budgets. Clear documentation of project re...

Company Description BolsterBiz is a leading provider of offshoring and outsourcing services based in New Delhi. We specialize in driving business growth, optimizing operational efficiency, and ensuring long-term success. With over 2,000 completed projects and more than 100 clients in the USA, we offer cost-effective solutions with access to expert professionals to deliver high-quality services. Position Summary The Customer Support Agent is responsible for delivering exceptional service across multiple sales and social channels, including Shopify, TikTok Shop, Amazon, Walmart, Target, and various social media platforms. This role focuses on timely resolution of customer inquiries, accurate o...

As an AI Automation Specialist, you will play a crucial role in enhancing efficiency, personalization, and scalability in eCommerce store operations and marketing by implementing AI-driven automation solutions. You will be responsible for designing, implementing, and optimizing automated workflows across various platforms such as Shopify, Klaviyo, Zapier, ManyChat, Make.com, and integrating AI tools like ChatGPT, Midjourney, and custom bots to streamline tasks, improve conversion rates, and elevate client performance. Your responsibilities will include setting up AI-based customer support and chatbots utilizing platforms such as ManyChat, Tidio, and Intercom integrated with GPT technology. Y...

Key Responsibilities Provide responsive and detailed technical support to merchants via email, chat, and phone. Troubleshoot issues related to app functionality, Shopify integrations, and third-party services. Proactively engage in outbound communications to follow up on unresolved issues or product changes that affect customers. Collaborate with internal teams to escalate and resolve bugs, performance issues, and UX/UI concerns. Maintain accurate ticket records and follow up in a timely manner to ensure resolution and customer satisfaction. Contribute to support documentation, macros, and internal playbooks to drive self-service and operational efficiency. Champion the voice of the customer...