9 Google Dialogflow Jobs

Key Responsibilities Lead the Contact Center Transformation program , focusing on chat, chatbot, and voice bot implementation across digital banking channels (Mobile, Web). Partner with business, technology, and vendor teams to design and implement conversational AI solutions leveraging Gen AI, NLP, and NLU frameworks. Manage vendor relationships (e.g., RASA, Google Dialogflow, Poly AI, Sierra, Dyna) and ensure seamless integration with the banks technology landscape. Drive end-to-end program governance , including scope, budget, timelines, risk/RAID management, and stakeholder reporting. Collaborate with Product Owners, UX teams, and Business Analysts to ensure customer journey transformation aligns with strategic priorities. Oversee Agile delivery practices and ensure adherence to global delivery standards. Ensure compliance with regulatory, risk, and data privacy requirements across regions. Act as a thought leader, advising senior stakeholders on emerging conversational AI trends and best practices in digital customer engagement. Must-Have Skillsets Proven experience leading large-scale digital/contact center transformation programs in the banking or financial services domain. Strong expertise in Chat on Digital Journeys (Mobile, Web). Hands-on experience with Chatbot and Voice bot implementation , including AI/Gen AI-powered solutions. Deep knowledge of NLU frameworks : RASA, Google Dialog flow, Poly AI, Sierra, Dyna (or similar platforms). Strong stakeholder management and leadership skills with experience engaging CxO-level executives . Solid grounding in Agile/Scaled Agile delivery methodologies . Good-to-Have Skillsets Experience implementing RM chat solutions (e.g., WhatsApp, WeChat, or similar channels). Familiarity with Genesys Cloud Contact Center solutions. Prior experience in global delivery environments , handling multi-country or multi-regional rollouts. Knowledge of banking customer journeys and digital transformation best practices . Qualifications & Experience 12+ years of experience in project/program management with a strong focus on digital transformation and contact center technologies . Project management certifications (e.g., PMP, Prince2, SAFe, Agile Scrum Master) will be an added advantage.

You should have at least 17 years of experience for the Vice President position in Generative AI/Google Dialogflow. This is a hybrid role based in Delhi NCR, Pune, or Bangalore. Your main responsibility will be to leverage your Generative AI experience with Google Dialogflow for end-to-end delivery of global projects. Experience in Conversational AI will be a big plus for your role. Excellent communication skills are essential as this position involves client-facing interactions.,

You are a highly skilled and motivated Software Engineer with expertise in Python, GoLang, and Node.js, as well as cloud-native technologies. You thrive in a fast-paced environment and are passionate about building scalable, secure, and high-performance applications using modern cloud infrastructure. As a Software Engineer at our organization, your responsibilities will include designing, developing, and maintaining full stack applications using Python, Golang, or Node.js. You will be tasked with maintaining scalable solutions on Azure, with a specific focus on Azure Kubernetes Service (AKS). Additionally, you will implement and manage event-driven architectures using Kafka and Redpanda and build, integrate, and maintain conversational interfaces using the Microsoft Bot Framework and Google Dialogflow. You will also be responsible for developing and maintaining infrastructure as code using Terraform and implementing robust CI/CD pipelines using GitHub Actions and Jenkins. Collaboration with cross-functional teams using GitHub for version control and code reviews will be a key aspect of your role. Furthermore, troubleshooting and resolving complex technical issues across the stack and ensuring high availability, performance, and security of deployed applications will be part of your daily tasks. To qualify for this position, you should have 4+ years of experience as a Full Stack Engineer with expertise in bot framework. You should also possess 3+ years of experience with Azure cloud services, Azure networking components, and Kubernetes (preferably AKS), along with 2+ years of experience with a scripting language using Python. Hands-on experience with Kafka and Redpanda in event-driven systems, knowledge of Bot Framework (like Google Dialogflow or Microsoft Azure), proficiency in Terraform for infrastructure automation, and an understanding of CI/CD practices and tools like GitHub Actions and Jenkins are also required. Familiarity with GitHub for version control and team collaboration, strong problem-solving skills, and excellent communication and teamwork abilities are essential for this role. It would be advantageous if you have knowledge of DevOps tools and languages (Prometheus, Graphana, IC). In return, we offer a Culture of Relentless Performance with an unstoppable technology development team, a Work From Anywhere Culture that provides flexibility with remote work, a Growth Mindset with various professional development opportunities, Global Impact through impactful projects for top global clients, a Welcoming Multicultural Environment with a dynamic and inclusive team, and Social Sustainability Values focused on sustainable business practices. Join us and be part of a team that is changing the world through innovation and technology.,

You are a highly skilled and motivated Software Engineer with expertise in Python, GoLang, Node.js, and cloud-native technologies. You thrive in a fast-paced environment and are passionate about building scalable, secure, and high-performance applications using modern cloud infrastructure. Your responsibilities will include designing, developing, and maintaining full-stack applications using Python, GoLang, and Node.js. You will be tasked with maintaining scalable solutions on Azure, with a specific focus on Azure Kubernetes Service (AKS). Additionally, you will implement and manage event-driven architectures using Kafka and Redpanda, build conversational interfaces using the Microsoft Bot Framework and Google Dialogflow, and develop infrastructure as code using Terraform. Your role will involve implementing robust CI/CD pipelines using GitHub Actions and Jenkins, collaborating with cross-functional teams for version control and code reviews using GitHub, troubleshooting and resolving complex technical issues, and ensuring high availability, performance, and security of deployed applications. To be successful in this role, you should have 4+ years of experience as a Full Stack Engineer with a bot framework, 3+ years of experience with Azure cloud services, Azure networking components, and Kubernetes (preferably AKS), and 2+ years of experience with a scripting language using Python. Hands-on experience with Kafka and Redpanda in event-driven systems, knowledge of Bot Framework (such as Google Dialogflow or Microsoft Azure), proficiency in Terraform for infrastructure automation, understanding of CI/CD practices and tools like GitHub Actions and Jenkins, familiarity with GitHub for version control and team collaboration, strong problem-solving skills, and excellent communication and teamwork skills are essential qualifications for this role. Additionally, it would be beneficial to have knowledge of DevOps tools and languages (Prometheus, Graphana, IC). In return, you will be part of a culture of Relentless Performance, work in a flexible remote environment, benefit from professional development opportunities, collaborate on impactful projects for top global clients, thrive in an inclusive and supportive work environment, and contribute to sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.,

Role Responsibilities: Develop and optimize conversational AI using Dialogflow integrated with Looker. Collaborate with contact center teams for CVP and ICM integration. Conduct testing and maintain documentation for AI solutions. Enhance user experience and stakeholder alignment through feedback and analytics. Job Requirements: 36 years of experience in Dialogflow development with Looker integration. Strong understanding of CVP, ICM, and contact center technologies. Proficiency in conversational AI design and agile methodology. Excellent communication and problem-solving skills.

Dear Candidate, TEKsystems is hiring for the role Conversational Designer. Exp - 2+ Years NP - Immediate to 15 days Location - Remote JD - Strong understanding of NLP principles and techniques. Create, build, and optimize conversational agents using Google DialogFlow. Develop and implement intents, entities, and fulfillment integrations. Proficiency in programming languages such as Python, JavaScript, or Node.js. Experience with API integrations and webhooks. The role holder will need to be comfortable working to tight deadlines An understanding of existing banking tools, procedures and processes is desirable A desire to find ways to continually improve the service delivered to our people and customers Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same. Your responsibilities will include: Identifying and Understanding Customer Journey for Chatbot implementation Creating scripts by analysing Chat responses from customer/bot conversations Providing an efficient and effective service to customers through creation of suitable process flows, using a system such as Visio Helping to shape effective customer communication within Conversational Channels, ensuring Global and Local compliance requirements are met Developing ideas for content aligned to our priorities and values and improving the way we communicate Maintaining and creating clear high quality writing for internal and external customer communications Proof reading copy to check spelling and grammar, tone and empathy Challenging and negotiating with stakeholders where necessary, to ensure the highest possible standards If interested, please drop an email to sswasti@teksystems.com With Regards, Swantana

At Pfizer, technology drives everything we do. Our digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions, from research to manufacturing. Whether you are digitizing drug discovery and development, identifying innovative solutions, or streamlining our processes, you will be making a significant impact on countless lives. What You Will Achieve In this role, you will: Set objectives and manage high-complexity projects. Lead and allocate people, technology, and financial resources, including those outside direct authority. Actively share knowledge across multiple functions and contribute to knowledge management processes. Assess talent needs, identify potential talent within the organization, and hold managers accountable for developing diverse teams. Lead teams to implement strategic direction and influence senior management decisions. Understand business requirements to recommend technical solutions and ensure successful technology implementation. ROLE SUMMARY The Pfizer Intelligent Assistance Solutions (IAS) Team within the AI Data and Analytics (AIDA) organization is responsible for the products/platforms strategy for Machine Learning (ML), Natural Language Process (NLP) and Generative AI capabilities across the enterprise. Its mission is to innovate, build, standardize and scale breakthrough AI/GenAI solutions, products and platforms that enable Pfizer to connect digitally with all our customers. The IAS Team seeks an AI Product Engineer who will be responsible for leading a portfolio focused on developing innovative and interactive AI products leveraging data, machine/deep learning, NLP, Generative AI and cloud engineering concepts to create breakthrough solutions that change patients lives. Day-to-day, the Product Engineer will actively contribute to a matrixed team consisting of Product Managers/Owners, UX/CX, Enterprise Architects, Solutions Engineers, and Platform Owners to innovative, design and scale AI products such as Chatbots, Voice Assistants, Call Center Virtual Agents and Avatar Digital Humans. ROLE RESPONSIBILITIES Responsible for delivering the solution architecture, technical and functional design for AI products and platforms. Manage the development efforts of multiple AI projects in parallel across various business functions Lead and monitor program progress, eliminate technical barriers, and ensure effective deliver of solutions to add values to our business customers. Integrate and collaborate with different technical teams across Digital to drive overall implementation and delivery. Develop strategic reusable AI components and micro-services that could be leveraged across projects to streamline delivery efforts. Act as a thought leader on emerging AI capabilities and solutions Provide technical leadership and oversight to a team of contractors. Collaborate with key stakeholders across Pfizer Digital and Strategic Partners around innovation, scale, and operational efficiencies. BASIC QUALIFICATIONS Master’s in engineering, Computer Science or Data Science 8+ years of experience in developing enterprise software solutions 5+ years of experience with developing Conversational AI/GenAI based Digital Assistant/Chatbot based Solutions 5+ Years of managing and providing technical oversight to software development teams 5+ years of experience building cloud native solutions in AWS (MS Azure and Google nice to have) Strong working knowledge of NLP/NLU, Conversational AI, Generative AI concepts, architectures, and best practices Hands-on experience with developing solutions on industry leading Conversational AI platforms (i.e.: AWS LEX, Kore.ai, Google Dialogflow) Experience with Conversational design flow principals for chat, voice and avatar based solution types Experience with agile software development life cycle methodology and tools. Proven ability in performance testing and optimization of developed source code for an enterprise business Ability to thrive in a fast-paced multi-disciplinary environment Ability to effectively multi-task and drive several workstreams forward Strong written and verbal communications skills GENERAL SKILLS REQUIREMENTS Advisor/Consultancy: Provides well-informed advice, typically within a specific technical specialization, ensuring that it is properly understood and appropriately exploited, to enhance the effectiveness of significant activities. Provides advice on technical aspects of Conversational UI and ensuresthat relevant technical strategies, policies, standards and practices are applied correctly. Technical Acumen: Maintains knowledge of specific technologies provides detailed advice regarding their application, executes specialized tasks. Thought Leadership & Advocacy: Develop awareness of industry developments and best practices Provide thought leadership in emerging technologies as they relate to AI and Conversational UI Presentation Skills: Ability to develop visually simple and appealing PowerPoint presentations and be comfortable with articulating and communicating with the right authority and messaging to a broad range of stakeholders Work Location Assignment: Hybrid

We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture : make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelors degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture : make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.