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8.0 - 10.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Description Role Overview Lead global business process transformation with a primary focus on change management and digital innovation. Drive adoption of new processes, including AI agent deployment, user journey mapping, and requirements documentation. Key Responsibilities Champion change management using frameworks such as Prosci ADKAR, Kotter, or Lewin. Develop and execute comprehensive change strategies, communications, and training for digital and AI-driven initiatives. Conduct stakeholder analysis, readiness assessments, and resistance management to proactively address barriers to change. Facilitate workshops and engagement sessions to align stakeholders and foster buy-in. Monitor ...
Posted 1 day ago
4.0 - 8.0 years
15 - 30 Lacs
bengaluru
Remote
We are looking for a skilled Google Dialogflow Bot Developer with strong Python programming expertise to design, develop, and optimize conversational AI solutions and self-service IVR components. The ideal candidate will have hands-on experience with Dialogflow ES/CX, Google CCAI, Google generative playbook and integration with backend systems using Python. The role involves building scalable and intelligent virtual agents for voice and chat channels, ensuring seamless customer interactions, and leveraging AI/ML capabilities for continuous improvement. Responsibilities: Design and develop conversational AI solutions using Dialogflow ES/CX and Google generative playbooks. Build and maintain d...
Posted 1 week ago
8.0 - 12.0 years
6 - 14 Lacs
kochi
Hybrid
Skill - Google Dialog Flow Exp - 3 yrs to 12 yrs Location - Kochi Interview Mode: Face to Face Drive Date : 1st-Nov-25 Post reviewing the profiles, selected candidate will receive a mail confirmation for F2F Role & responsibilities Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system Experience using Google DF and REST API for building the Bots Working Experience in Google dialog workflows for interaction and routing Development experience in Java, node.js would be must for Integration Experience in integrating to Core platfo...
Posted 1 week ago
3.0 - 8.0 years
6 - 14 Lacs
kochi
Hybrid
Skill - Google Dialog Flow Exp - 3 yrs to 12 yrs Location - Kochi Interview Mode: Face to Face Drive Date : 1st-Nov-25 Post reviewing the profiles, selected candidate will receive a mail confirmation for F2F Role & responsibilities Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system Experience using Google DF and REST API for building the Bots Working Experience in Google dialog workflows for interaction and routing Development experience in Java, node.js would be must for Integration Experience in integrating to Core platfo...
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
chennai, tamil nadu, india
On-site
Teamware Solutions is seeking a skilled Python Developer with expertise in Chatbots and Conversational Agents . This role is crucial for designing, developing, and implementing intelligent conversational AI solutions. You'll work with relevant technologies to ensure smooth operations and contribute significantly to business objectives through expert analysis, development, implementation, and troubleshooting within the Python, Digital: Chatbots / Conversational Agents domain. Roles and Responsibilities: Conversational AI Development: Design, develop, and implement conversational flows, intents, entities, and responses for chatbots and virtual assistants using Python and relevant frameworks (e...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You have experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment. - Hands-on experience building Bots using Google DF Platform and integrating with Genesys PureCloud or any IVR system. - Experience using Google DF and REST API for building the Bots. - Working experience in Google dialog workflows for interaction and routing. - Development experience in Java, node.js would be must for Integration. - Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS. - Knowledge in Contact center technologies (including CRM and WFM) would be an added advantage. - Experience in DevOps deploym...
Posted 1 week ago
5.0 - 10.0 years
25 - 40 Lacs
noida, pune, gurugram
Hybrid
Experience in developing chatbots using Dialogflow. Experience in designing/developing user-centric conversation experiences involving chat, text or voice. Experience in architecting and building AI powered chatbot applications using Dialogflow CX.
Posted 2 weeks ago
4.0 - 6.0 years
0 Lacs
roorkee, uttarakhand (uttaranchal), india
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989....
Posted 2 weeks ago
4.0 - 6.0 years
0 Lacs
roorkee, uttarakhand (uttaranchal), india
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989....
Posted 2 weeks ago
0.0 years
0 Lacs
roorkee, uttarakhand (uttaranchal), india
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989....
Posted 3 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
pune
Work from Office
Full job description Needs to have at least 2 of the following skills: Strong technical expertise in IVR systems and platforms (e.g., Microsoft Dynamics 365, Google Dialogflow, AWS Lex, Genesys, Nuance NDF/Mix, Avaya, Cisco). Proficiency in VoiceXML and other IVR development tools and frameworks. Experience with Conversational AI projects, including intent identification and LLM development. Strong understanding of Natural Language Understanding (NLU) and Natural Language Processing (NLP). Familiarity with cloud platforms (Azure, AWS, Google Cloud) and their AI/ML services. Experience with database management (SQL, NoSQL). Knowledge of telephony protocols (SIP, TDM). Proficiency in programmi...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Title: Head of Technology/Director of Technology Location: Hyderabad, India (Onsite) Company: Nice Digitals (A Division of Nice Interactive) Employment Type: Full-Time Experience Required: 5+ years in Technology Leadership within the IT Industry (experience working with start-ups is a plus) Role Overview As the Head of Technology/Director of Technology , you will be responsible for shaping and executing the company's technology strategy, leading development teams, and overseeing the architecture, scalability, and delivery of all digital products and platforms. This is a senior leadership role requiring strong technical acumen, hands-on problem-solving, and the ability to align technology...
Posted 4 weeks ago
17.0 - 21.0 years
0 Lacs
delhi
On-site
As a Vice President/Delivery specializing in Generative AI with Google Dialogflow, you will bring your 17+ years of experience to play in this hybrid role based in Noida, Gurugram, Pune, or Bangalore. Your primary responsibilities will include end-to-end delivery of global projects, leveraging your expertise in Generative AI and Google Dialogflow. Experience in Conversational AI would be a significant advantage for this role. Your strong communication skills will be essential as this position involves client-facing interactions.,
Posted 1 month ago
10.0 - 20.0 years
25 - 35 Lacs
hyderabad, pune, bengaluru
Hybrid
Key Responsibilities Lead the Contact Center Transformation program , focusing on chat, chatbot, and voice bot implementation across digital banking channels (Mobile, Web). Partner with business, technology, and vendor teams to design and implement conversational AI solutions leveraging Gen AI, NLP, and NLU frameworks. Manage vendor relationships (e.g., RASA, Google Dialogflow, Poly AI, Sierra, Dyna) and ensure seamless integration with the banks technology landscape. Drive end-to-end program governance , including scope, budget, timelines, risk/RAID management, and stakeholder reporting. Collaborate with Product Owners, UX teams, and Business Analysts to ensure customer journey transformati...
Posted 1 month ago
17.0 - 21.0 years
0 Lacs
delhi
On-site
You should have at least 17 years of experience for the Vice President position in Generative AI/Google Dialogflow. This is a hybrid role based in Delhi NCR, Pune, or Bangalore. Your main responsibility will be to leverage your Generative AI experience with Google Dialogflow for end-to-end delivery of global projects. Experience in Conversational AI will be a big plus for your role. Excellent communication skills are essential as this position involves client-facing interactions.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
roorkee, uttarakhand
On-site
You are a highly skilled and motivated Software Engineer with expertise in Python, GoLang, and Node.js, as well as cloud-native technologies. You thrive in a fast-paced environment and are passionate about building scalable, secure, and high-performance applications using modern cloud infrastructure. As a Software Engineer at our organization, your responsibilities will include designing, developing, and maintaining full stack applications using Python, Golang, or Node.js. You will be tasked with maintaining scalable solutions on Azure, with a specific focus on Azure Kubernetes Service (AKS). Additionally, you will implement and manage event-driven architectures using Kafka and Redpanda and ...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
roorkee, uttarakhand
On-site
You are a highly skilled and motivated Software Engineer with expertise in Python, GoLang, Node.js, and cloud-native technologies. You thrive in a fast-paced environment and are passionate about building scalable, secure, and high-performance applications using modern cloud infrastructure. Your responsibilities will include designing, developing, and maintaining full-stack applications using Python, GoLang, and Node.js. You will be tasked with maintaining scalable solutions on Azure, with a specific focus on Azure Kubernetes Service (AKS). Additionally, you will implement and manage event-driven architectures using Kafka and Redpanda, build conversational interfaces using the Microsoft Bot F...
Posted 2 months ago
4.0 - 9.0 years
4 - 9 Lacs
Thiruvananthapuram, Kerala, India
On-site
Role Responsibilities: Develop and optimize conversational AI using Dialogflow integrated with Looker. Collaborate with contact center teams for CVP and ICM integration. Conduct testing and maintain documentation for AI solutions. Enhance user experience and stakeholder alignment through feedback and analytics. Job Requirements: 36 years of experience in Dialogflow development with Looker integration. Strong understanding of CVP, ICM, and contact center technologies. Proficiency in conversational AI design and agile methodology. Excellent communication and problem-solving skills.
Posted 2 months ago
2.0 - 7.0 years
5 - 15 Lacs
Pune
Remote
Dear Candidate, TEKsystems is hiring for the role Conversational Designer. Exp - 2+ Years NP - Immediate to 15 days Location - Remote JD - Strong understanding of NLP principles and techniques. Create, build, and optimize conversational agents using Google DialogFlow. Develop and implement intents, entities, and fulfillment integrations. Proficiency in programming languages such as Python, JavaScript, or Node.js. Experience with API integrations and webhooks. The role holder will need to be comfortable working to tight deadlines An understanding of existing banking tools, procedures and processes is desirable A desire to find ways to continually improve the service delivered to our people an...
Posted 3 months ago
8.0 - 13.0 years
18 - 20 Lacs
Chennai
Work from Office
At Pfizer, technology drives everything we do. Our digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions, from research to manufacturing. Whether you are digitizing drug discovery and development, identifying innovative solutions, or streamlining our processes, you will be making a significant impact on countless lives. What You Will Achieve In this role, you will: Set objectives and manage high-complexity projects. Lead and allocate people, technology, and financial resources, including those outside direct authority. Actively share knowledge across multiple functions and contribute to knowledge management processes. Ass...
Posted 5 months ago
3.0 - 8.0 years
10 - 20 Lacs
Bengaluru
Remote
We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training ph...
Posted 5 months ago
3 - 8 years
0 - 0 Lacs
Bengaluru
Remote
Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also...
Posted 5 months ago
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