A Barista's primary role is to prepare and serve coffee and other beverages, handle customer orders, and maintain a clean and organized workspace. They are also responsible for operating coffee equipment, processing payments, and providing excellent customer service. A high school diploma or equivalent is often required, along with strong communication and multi-tasking skills. Key Responsibilities: Beverage Preparation: Preparing a variety of hot and cold beverages, including coffee, tea, and specialty drinks, according to customer preferences and established recipes. Customer Service: Greeting customers, taking orders, providing recommendations, and addressing customer inquiries or concerns. Equipment Operation: Operating coffee machines, grinders, blenders, and other equipment safely and efficiently. Cash Handling: Processing payments accurately, including cash and credit card transactions. Cleanliness & Organization: Maintaining a clean and organized workspace, including cleaning equipment, restocking supplies, and ensuring a tidy environment. Food Preparation: Preparing simple food items like pastries and sandwiches, as needed. Inventory Management: Assisting with inventory management, including ordering and stocking supplies. Skills & Qualifications: Communication: Strong verbal communication skills to interact with customers and team members. Customer Service: Ability to provide excellent customer service and create a positive experience. Multi-tasking: Ability to manage multiple tasks simultaneously, especially during busy periods. Attention to Detail: Paying close attention to detail when preparing drinks and handling orders. Physical Stamina: Ability to stand for extended periods and perform physically demanding tasks. Teamwork: Ability to work effectively as part of a team. Knowledge of Coffee: Understanding of coffee brewing methods, different types of coffee beans, and basic latte art. Food Safety: Knowledge of food safety and sanitation guidelines.
Key responsibilities Beverage and food preparation: Making and serving a variety of hot and cold drinks, such as espresso, lattes, and teas, and sometimes food items like sandwiches and pastries. Customer service: Greeting customers, taking orders, processing payments accurately, and answering questions about menu items. Equipment operation: Operating and maintaining coffee machines, grinders, blenders, and other equipment, including calibrating machines and cleaning them. Cleanliness and organization: Maintaining a clean and sanitary work environment, including the coffee bar, seating areas, and equipment. Inventory and restocking: Monitoring stock levels, restocking supplies like cups and beans, and helping with opening and closing duties. Health and safety: Following all health, safety, and food hygiene regulations. Skills and qualifications Customer service skills: Friendly and outgoing personality to create a welcoming environment. Attention to detail: Needed for order accuracy, drink customization, and cleanliness. Ability to multitask: Working efficiently in a fast-paced environment. Cash handling: Experience with point-of-sale (POS) systems for processing payments. Physical ability: The ability to stand for long periods and lift up to 30 pounds is often required. Food safety knowledge: Familiarity with food safety regulations and procedures.