GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES: Register guests and assign rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms. Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. File room keys ( only for manual room key hotels) Knows how to use front office equipment. Process guest check-outs. Performing cashier-related functions like posting charges to guest accounts, raising paid out’s, currency exchange, Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid-outs, Foreign currency exchange, etc. Uses proper mail, package, and message handling procedures and records details in the courier Mail Register. Advise guests of any messages, mail, faxes, etc. received for them. Inform guests of the room safe and mini-bar key and room key procedures. Issue parking passes/validate valet parking tickets. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to the registration card. Direct Bell Person to escort guests and transport their luggage to the room. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures and is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shifts to other shifts. Advise guests of any messages, mail, faxes, etc. received for them. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Food provided Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): What is your current salary? Have you worked in hotels or done any training in Hotels? Education: Diploma (Preferred) Experience: Hotel: 1 year (Preferred) Language: English (Preferred) License/Certification: Hotel Management education certificate (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person
Responsibilities: Taking responsibility for the planning and execution of financial duties and projects of a company. Preparing financial statements, reports, and forecasts for the business to ensure financial stability. Drafting budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities. Managing the risks involved in the financial activities of the business. Estimating short and long-term financial objectives by setting performance targets. Compiling financial reports and supervising month-end processes. Drafting procurement processes and signing off on purchase orders. Managing and monitoring metrics, KPI tracking, and reports for the financial department. Evaluate the financial performance of the organization and measure returns on investments. Providing training to staff members regarding financial processes. Prepares financial statements, reports, and forecasts for the business to ensure financial stability. Drafts budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities. Manages the risks involved in the financial activities of the business.
Responsibilities: Taking responsibility for the planning and execution of financial duties and projects of a company. Preparing financial statements, reports, and forecasts for the business to ensure financial stability. Drafting budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities. Managing the risks involved in the financial activities of the business. Estimating short and long-term financial objectives by setting performance targets. Compiling financial reports and supervising month-end processes. Drafting procurement processes and signing off on purchase orders. Managing and monitoring metrics, KPI tracking, and reports for the financial department. Evaluate the financial performance of the organization and measure returns on investments. Providing training to staff members regarding financial processes. Prepares financial statements, reports, and forecasts for the business to ensure financial stability. Drafts budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities. Manages the risks involved in the financial activities of the business.
A hotel steward is responsible for maintaining cleanliness and organization in a hotel's kitchen and dining areas, ensuring a hygienic environment for guests and support staff. Key duties include washing dishes and equipment, cleaning service stations, setting and clearing tables, stocking supplies, and assisting other staff with service and guest needs. Some roles may also include greeting guests, taking drink orders, and supervising junior staff. Key responsibilities Cleaning and sanitation: Wash dishes, glassware, cutlery, and kitchen equipment; maintain the cleanliness of the kitchen, dining areas, and service stations; and ensure all hygiene and safety standards are met. Table and event setup: Set tables with linens, cutlery, and other tableware; clean tables between guests; and assist with setting up and breaking down dining areas for events. Guest and staff support: Greet and seat guests, serve water and beverages, and assist servers with tasks such as collecting food from the kitchen and presenting menus. Stock and inventory: Monitor and restock service stations with supplies like napkins, utensils, and condiments; assist with unloading kitchen stock and ingredients; and take physical inventory of supplies. Other duties: Dispose of waste, assist with linen coordination, and respond to guest questions or concerns, directing them to a supervisor when necessary. More senior stewards may also be involved in staff supervision, scheduling, and training. Qualifications and skills Education: A high school diploma or equivalent is typically required. Experience: Prior experience in a similar role in the hospitality industry is often preferred. Skills: Strong attention to detail, good hygiene practices, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment are essential. Physical stamina: The ability to be on your feet and work flexible hours, including weekends, is necessary. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹14,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Work Location: In person
A hotel steward is responsible for maintaining cleanliness and organization in a hotel's kitchen and dining areas, ensuring a hygienic environment for guests and support staff. Key duties include washing dishes and equipment, cleaning service stations, setting and clearing tables, stocking supplies, and assisting other staff with service and guest needs. Some roles may also include greeting guests, taking drink orders, and supervising junior staff. Key responsibilities Cleaning and sanitation: Wash dishes, glassware, cutlery, and kitchen equipment; maintain the cleanliness of the kitchen, dining areas, and service stations; and ensure all hygiene and safety standards are met. Table and event setup: Set tables with linens, cutlery, and other tableware; clean tables between guests; and assist with setting up and breaking down dining areas for events. Guest and staff support: Greet and seat guests, serve water and beverages, and assist servers with tasks such as collecting food from the kitchen and presenting menus. Stock and inventory: Monitor and restock service stations with supplies like napkins, utensils, and condiments; assist with unloading kitchen stock and ingredients; and take physical inventory of supplies. Other duties: Dispose of waste, assist with linen coordination, and respond to guest questions or concerns, directing them to a supervisor when necessary. More senior stewards may also be involved in staff supervision, scheduling, and training. Qualifications and skills Education: A high school diploma or equivalent is typically required. Experience: Prior experience in a similar role in the hospitality industry is often preferred. Skills: Strong attention to detail, good hygiene practices, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment are essential. Physical stamina: The ability to be on your feet and work flexible hours, including weekends, is necessary. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹14,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Work Location: In person
A Halwai Chef specializes in authentic Indian sweets (mithai) and savory snacks (namkeen), focusing on traditional recipes, precise techniques for items like Jalebi, Ladoo, and Sev, ensuring quality, hygiene, and consistency, while managing inventory, developing new flavors, and collaborating with kitchen teams for events or daily service in hotels, restaurants, or catering. Key duties involve food prep, maintaining cleanliness, cost control, and creative menu development for diverse culinary experiences. Key Responsibilities: Food Preparation: Prepare and cook high-quality, authentic Indian sweets (mithai) and savory snacks (namkeen) like Jalebis, Ladoos, Barfis, Samosas, Kachoris , and Bhujia . Recipe & Quality Control: Adhere strictly to established recipes, maintaining consistent taste, quality, and presentation. Hygiene & Safety: Uphold strict food safety, hygiene, and sanitation standards, including temperature logs and FIFO (First-In, First-Out). Menu Development: Contribute to menu engineering, develop seasonal specials, and create custom menus for events/weddings. Kitchen Management: Manage inventory, order supplies, control food costs, minimize waste, and maintain an organized workstation. Team Collaboration: Work effectively with other chefs, communicate with front-of-house staff, and train junior kitchen personnel (Commis/Demi Chefs). Essential Skills & Qualifications: Proven experience as a Halwai or in Indian confectionery. Mastery of traditional Indian cooking techniques and ingredients. Strong knowledge of food safety regulations. Creativity, attention to detail, and ability to work under pressure. Good communication and teamwork skills. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Paid sick time Work Location: In person
A Halwai Chef specializes in authentic Indian sweets (mithai) and savory snacks (namkeen), focusing on traditional recipes, precise techniques for items like Jalebi, Ladoo, and Sev, ensuring quality, hygiene, and consistency, while managing inventory, developing new flavors, and collaborating with kitchen teams for events or daily service in hotels, restaurants, or catering. Key duties involve food prep, maintaining cleanliness, cost control, and creative menu development for diverse culinary experiences. Key Responsibilities: Food Preparation: Prepare and cook high-quality, authentic Indian sweets (mithai) and savory snacks (namkeen) like Jalebis, Ladoos, Barfis, Samosas, Kachoris , and Bhujia . Recipe & Quality Control: Adhere strictly to established recipes, maintaining consistent taste, quality, and presentation. Hygiene & Safety: Uphold strict food safety, hygiene, and sanitation standards, including temperature logs and FIFO (First-In, First-Out). Menu Development: Contribute to menu engineering, develop seasonal specials, and create custom menus for events/weddings. Kitchen Management: Manage inventory, order supplies, control food costs, minimize waste, and maintain an organized workstation. Team Collaboration: Work effectively with other chefs, communicate with front-of-house staff, and train junior kitchen personnel (Commis/Demi Chefs). Essential Skills & Qualifications: Proven experience as a Halwai or in Indian confectionery. Mastery of traditional Indian cooking techniques and ingredients. Strong knowledge of food safety regulations. Creativity, attention to detail, and ability to work under pressure. Good communication and teamwork skills. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Paid sick time Work Location: In person
A hotel steward is responsible for maintaining cleanliness and organization in a hotel's kitchen and dining areas, ensuring a hygienic environment for guests and support staff. Key duties include washing dishes and equipment, cleaning service stations, setting and clearing tables, stocking supplies, and assisting other staff with service and guest needs. Some roles may also include greeting guests, taking drink orders, and supervising junior staff. Key responsibilities Cleaning and sanitation: Wash dishes, glassware, cutlery, and kitchen equipment; maintain the cleanliness of the kitchen, dining areas, and service stations; and ensure all hygiene and safety standards are met. Table and event setup: Set tables with linens, cutlery, and other tableware; clean tables between guests; and assist with setting up and breaking down dining areas for events. Guest and staff support: Greet and seat guests, serve water and beverages, and assist servers with tasks such as collecting food from the kitchen and presenting menus. Stock and inventory: Monitor and restock service stations with supplies like napkins, utensils, and condiments; assist with unloading kitchen stock and ingredients; and take physical inventory of supplies. Other duties: Dispose of waste, assist with linen coordination, and respond to guest questions or concerns, directing them to a supervisor when necessary. More senior stewards may also be involved in staff supervision, scheduling, and training. Qualifications and skills Education: A high school diploma or equivalent is typically required. Experience: Prior experience in a similar role in the hospitality industry is often preferred. Skills: Strong attention to detail, good hygiene practices, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment are essential. Physical stamina: The ability to be on your feet and work flexible hours, including weekends, is necessary. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹14,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Work Location: In person
A hotel steward is responsible for maintaining cleanliness and organization in a hotel's kitchen and dining areas, ensuring a hygienic environment for guests and support staff. Key duties include washing dishes and equipment, cleaning service stations, setting and clearing tables, stocking supplies, and assisting other staff with service and guest needs. Some roles may also include greeting guests, taking drink orders, and supervising junior staff. Key responsibilities Cleaning and sanitation: Wash dishes, glassware, cutlery, and kitchen equipment; maintain the cleanliness of the kitchen, dining areas, and service stations; and ensure all hygiene and safety standards are met. Table and event setup: Set tables with linens, cutlery, and other tableware; clean tables between guests; and assist with setting up and breaking down dining areas for events. Guest and staff support: Greet and seat guests, serve water and beverages, and assist servers with tasks such as collecting food from the kitchen and presenting menus. Stock and inventory: Monitor and restock service stations with supplies like napkins, utensils, and condiments; assist with unloading kitchen stock and ingredients; and take physical inventory of supplies. Other duties: Dispose of waste, assist with linen coordination, and respond to guest questions or concerns, directing them to a supervisor when necessary. More senior stewards may also be involved in staff supervision, scheduling, and training. Qualifications and skills Education: A high school diploma or equivalent is typically required. Experience: Prior experience in a similar role in the hospitality industry is often preferred. Skills: Strong attention to detail, good hygiene practices, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment are essential. Physical stamina: The ability to be on your feet and work flexible hours, including weekends, is necessary. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹14,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Work Location: In person
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