Job Description Must Have 14+ years of experience as a Business Analyst, preferably in the airline or aviation industry. Should have a strong analytical skills and proficiency in data analysis software Should have experience With SQL Good to Have experience with Analyze complex data sets to identify trends and opportunities for improvement. Must be updated with the Opportunities for professional development Skills Required RoleBusiness Analyst - Airlines Industry TypeIT/ Computers - Software Functional AreaIT-Software Required Education BTECH, MBA Employment TypeFull Time, Permanent Key Skills BUSINESS ANALYST Other Information Job CodeGO/JC/145/2025 Recruiter NameMithra Dayalan Show more Show less

Job Description Job Title: AVP/VP-BPO Operations Location : Hyderabad Candidates with 15 to 20 yrs exp in logistics / Freight services / BPO domain Hands on experience in Setting Up BPO Operations from Scratch and scaling up. Successfully managed multi location operations set up - from Hiring, process transition and Migration, Training, service delivery etc. Team management Client and stake holder management at exec level. - C - suite Metrics management PnL accountability Workforce management exposure SOP – Understanding / Creating SOP and converting into org goals / team goals / individual goals Building BPO teams from ground 0 and scaling upto 400+ FTEs Target : Pure play BPO or other IT services 24x7 Shift teams to be managed US Markets exposure Network building TAT / SLA tracking and reporting exposure Skills Required RoleAVP/VP-BPO Operations-Hyderabad Industry TypeITES/BPO/KPO Functional Area Required Education M.B.A Employment TypeFull Time, Permanent Key Skills BPO Other Information Job CodeGO/JC/226/2025 Recruiter NameHemalatha Show more Show less

Job Description Processing transactions such as deposits, withdrawals, and transfers Cross-selling financial products to meet customer needs Ensuring compliance with banking regulations and policies Monitoring sales and business development activities. Maintaining accurate records of customer interactions and transactions. Identifies and addresses exceptions and may resolve escalated items. Ability to manage decisions and attend meetings to work alongside offshore and onshore teams. Excellent time management and communication skills. Knowledge of Word and Excel skills. Assist with training and inquiries for daily duties. Ability to communicate and get along with team. A strong understanding to prioritize duties with the ability to multi-task. Ability to work well with service partners. Ability to train workers on new duties. Group performs multiple back-office duties for multiple service partners, i.e. working email boxes, creating service cases, entering data, indexing/linking documents to accounts, quality control, and other items. Demonstrated leadership skills needed Skills Required Experience with US banking (English) RoleTeam Lead/Associate - Retail Banking Operations Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills RETAIL BANKING OPERATIONS Other Information Job CodeGO/JC/194/2025 Recruiter NamePrernaraj Show more Show less

Job Description Expert knowledge of Java and J2EE programming language Expert knowledge of design patterns, EJB, ECLIPSELINK JPA, ICEFACES Expert knowledge of RESTful web services in Java (e.g., JAX-RS, Spring MVC Rest) Deep experience in AGILE development, SCRUM and Application Lifecycle Management (ALM) Good to Have Knowledge of: Cloud, Cloud platforms & Cloud Technology, Docker Work in an agile environment to design and implement new features based on business requirements Strong debugging and problem solving skills Good experience in SQL Skills Required RoleSoftware Engineer Industry TypeIT/ Computers - Software Functional Area Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills EJB JAVA JAVA EE JAVA MICROSERVICES SPRINGBOOT Other Information Job CodeGO/JC/209/2025 Recruiter NameMithra Dayalan Show more Show less

Job Description Job Title:– SME - Amadeus Nevio - Team Lead/Assistant Manager Location: Mumbai Position : 5 Key Responsibilities 5+ experience in Amadeus Nevio Graduate in any stream with rich Airline, Travel Domain experience (minimum 5 years) Well versed with standard Industry applications and GDS Excellent communication, Analytical skills and Strong drive for results Experience in successfully managing stringent client SLAs and KPIs Working knowledge of MS Office and other standard desktop applications Ability to travel as per project requirements Hands-on working experience on Amadeus’ Nevio retail platform Strong understanding of the PSS applications Good knowledge of the NDC program Skills Required RoleSME - Amadeus Nevio - Team Lead/Assistant Manager Industry TypeITES/BPO/KPO Functional Area Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills AIRLINE INVENTORY MANAGEMENT GDS NDA DOCUMENTATION IND DOCUMENTATION Other Information Job CodeGO/JC/273/2025 Recruiter NameMarilakshmi S Show more Show less

Job Description Job Title: Automation Tester - Selenium, python, databricks Candidate Specification: 7 + years, Immediate to 30 days. Job Description Experience with Automated Testing. Ability to code and read a programming language (Python). Experience in pytest, selenium(python). Experience working with large datasets and complex data environments. Experience with airflow, Databricks, Data lake, Pyspark. Knowledge and working experience in Agile methodologies. Experience in CI/CD/CT methodology. Experience in Test methodologies. Skills Required RoleAutomation Tester Industry TypeIT/ Computers - Software Functional Area Required Education B Tech Employment TypeFull Time, Permanent Key Skills SELENIUM PYTHON DATABRICKS Other Information Job CodeGO/JC/100/2025 Recruiter NameSheena Rakesh Show more Show less

Job Description Job Title : HR Generalist Industry – Real Estate / Construction Job Description Manage end-to-end recruitment for technical, non-technical, and site-based roles. Execute induction and orientation programs for new employees. Monitor daily attendance for site and office staff via biometrics/manual registers. Compile payroll inputs including attendance, OT, leave, and bonus details. Ensure accuracy in statutory deductions (PF, ESI, TDS, PT). Ensure 100% compliance with labor laws (PF, ESI, Bonus, Gratuity, CLRA, BOCW, etc.). Track licenses and permits for various sites (as per Shops & Establishment Act, Factory Act). Implement welfare programs like health check-ups, safety kits, and site amenities. Ensure timely distribution of PPE (helmets, shoes, jackets, etc.) to site workers. Organize team-building activities, safety weeks, festival celebrations, and recognition programs. Handle employee misconduct and disciplinary cases in coordination with site management. Manage end-to-end exit process: resignation, clearance, F&F, and documentation. Update HRIS or master database regularly with employee data. Skills Required RoleHR Generalist Industry TypeOil & Gas, Real Estate Functional AreaHuman Resource Required Education MBA Employment TypeFull Time, Permanent Key Skills ATTENDANCE EMPLOYEE WELFARE LABOUR LAWS OIL & GAS PAYROLL RECRUITEMENT STATUTORYCOMPLIANCE Other Information Job CodeGO/JC/111/2025 Recruiter NameSubashini Show more Show less

Job Description Job Title: Team Lead/Assistant Manager - Team Lead(Non-Legal) Location: Chennai Candidate Expectation Candidate must have Strong experience in team management and leadership. Candidate Must have handled a team of 15-20 associates. Ability to prioritize and manage day-to-day operations, targets and manage different project activities. Job Responsibilities Delegating tasks and responsibilities to team members based on their skills and expertise. Training, and mentoring junior team members for skill development. Promoting the sharing of best practices and knowledge within the team. Regularly reviewing team members' performance and providing constructive feedback. Balancing workloads among team members to prevent burnout and ensure efficiency. Knowledge in contracts management, drafting, lease abstraction, lease management will be an added advantage Hands-on experience on different Tools like SAP, Salesforce, Docusign, Adobesign Expertise in MS Office- Excel and Power point. Prepare and publish various reports as per the project requirement Skills Required RoleTeam Lead Industry TypeITES/BPO/KPO Functional Area Required Education L.L.B Employment TypeFull Time, Permanent Key Skills CONTRACT MANAGEMENT LEASE ABSTRACTION Other Information Job CodeGO/JC/118/2025 Recruiter NameMarilakshmi S Show more Show less

Job Description Job Description Position Title: Junior - Procurement and Contract Experience Years: 4-6 years Location: Delhi Education : B.Tech Skills Must have 4+ years of experience in procurement & contract Working experience in SAP Ariba Experience in manpower services ( contract negotiation, contract laws, termination laws, etc.) Good in Purchase Order and Purchase requisition Skills Required RoleJunior - Procurement & Contract Industry TypeAirlines, Aviations & Broadcasting, Banking/ Financial Services, Cement, Construction, Iron/ Steel, Other Functional AreaSupply Chain/Retail/Logistics/Purchase Required Education B Tech Employment TypeFull Time, Permanent Key Skills PROCUREMENT CONTRACT SAP PR PO Other Information Job CodeGO/JC/208/2025 Recruiter NameSheena Rakesh Show more Show less

Job Description Job Summary: We are looking for a dedicated and experienced Team Leader – Voice Quality to oversee and ensure the delivery of top-notch voice interactions within our customer service team. The ideal candidate will have a strong background in voice process quality management, with at least 5 years of relevant experience. This role does not require healthcare domain expertise. Key Responsibilities Lead and manage a team of quality analysts focused exclusively on voice processes. Monitor, evaluate, and improve voice interactions to ensure adherence to quality standards. Develop and implement quality assurance strategies, call evaluation frameworks, and feedback mechanisms. Identify performance gaps and conduct root cause analysis to recommend improvements. Conduct calibration sessions and training interventions to maintain consistency across teams. Prepare and present detailed quality reports and actionable insights to leadership. Stay updated with the latest quality tools and techniques specific to voice-based customer service. Work collaboratively with operations and training teams to drive quality improvements. Required Skills & Qualifications Minimum 5 years of experience in voice quality assurance, including at least 1–2 years in a leadership role. Strong understanding of QA methodologies specific to voice-based BPO/Contact Center environments. Excellent communication, analytical, and coaching skills. Proven ability to manage performance metrics and quality audits effectively. Experience in using quality monitoring tools and CRM systems. Ability to thrive in a fast-paced, dynamic environment. Skills Required RoleTeam Lead - Voice Quality Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills TEAM HANDELING VOICE PROCESS Other Information Job CodeGO/JC/138/2025 Recruiter NameBrindha Kamaraj Show more Show less

Job Description Search Keywords: Team Management, Customer support, Communication Skills, Inbound voice, Stake holder management, performance management, attrition management Job Description The Assistant Manager is responsible for leading a team in an international voice process, ensuring smooth operations, maintaining customer satisfaction, and driving performance improvements Key Responsibilities Team Leadership: Manage and mentor Team Leads and ensure smooth operations. Inbound Voice Support: Oversee customer interactions and ensure high-quality service delivery. Performance Management: Monitor KPIs, SLAs, and drive process improvements. Escalation Handling: Address complex customer issues and ensure timely resolution. Training & Development: Conduct coaching sessions to enhance team performance. Client Coordination: Work closely with international clients to maintain service standards. Process Optimization: Identify areas for improvement and implement best practices. Required Skills Strong Communication & Leadership Problem-Solving & Decision-Making CRM & Call Center Tools Proficiency Time Management & Multitasking Cultural Sensitivity & Customer Focus Skills Required RoleAssistant Manager - International Voice Process – Bangalore Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service, IT-Telecom and ISP Required Education Bachelors degree Employment TypeFull Time, Permanent Key Skills ATTRITION MANAGEMENT LEADERSHIP &TEAM MANAGEMENT PERFORMANCE MANAGEMENT STAKE HOLDER MANAGEMENT Other Information Job CodeGO/JC/137/2025 Recruiter Name Show more Show less

Job Description Job Title - HRO Delivery Lead – Senior Manager – Bangalore/Mumbai/Kolkata Candidate Expectations And Responsibilities 13 Years work Experience in HR operations (Hire to retire) across HR processes including Talent acquisition, talent management, talent development, performance administration, payroll & compensation and drive continuous improvements and adherence to SLAs/ KPIs & tangible Business value added Lead the Governance to Account Shared Service Program Drive Process rigor, business outcomes, customer experience, controls & compliance and forge strong partnership with stakeholders (Internal & external) Responsible for Staffing Programs – ensuring the identification of right skillset, timely onboarding & training. Overall accountable for P&L (Revenue & Margin) for the account aligned Responsible for collaborating cross-functional with stakeholders in HRO business process improvements aimed at simplification and accelerating cost savings, Enhance Employee Experience and effectiveness. The role will be responsible to moving each of the delivery account towards Cognitive operations (combination of leveraging Robotics, Analytics, AI and Agentic AI, effectively) Master at using critical thinking and problem solving skills to resolve issues and identify improvement opportunities Skills Required RoleHRO Delivery Lead – Senior Manager – Bangalore/Mumbai/Kolkata Industry TypeITES/BPO/KPO Functional Area Required Education Bachelors in Business Administration Employment TypeFull Time, Permanent Key Skills HIRE TO RETIRE HRO OPERATIONS Other Information Job CodeGO/JC/090/2025 Recruiter NameHemalatha Show more Show less

Job Description Job title: Global Credit Risk Admin Job Location: Chennai/ Mumbai Candidate Specification Candidate must have minimum 7 year of experience in working into Corporate Credit Risk department. Good understanding of Credit risk and Credit underwriting Good accounting knowledge Job Description Ensure control over credit risk rating for assigned customers. Ensuring inputting of financial statement without errors in the pre-defined format for further financial analysis and rating review process. Ensure timely and accurate processing of credit rating application for all assigned cases. Co-ordinate closely with the assigned Overseas branches for smooth closure. Ensure all Compliance related guidelines including periodic trainings is completed well before defined due date. Complete credit rating for assigned customers by the service branch. Reviewing credit rating application for assigned respective Overseas offices and act as a Branch / Project PIC as and when assigned to you or any other credit tasks assigned (E.g. credit rating Review or any other credit related task assigned). Write and Present credit reports to stakeholders in a timely manner. Skills Required RoleGlobal Credit Risk Admin - Chennai/ Mumbai Industry TypeITES/BPO/KPO Functional Area Required Education Bachelor in Commerce Employment TypeFull Time, Permanent Key Skills CREDIT & RISK CREDIT AND RISK CREDIT AND RISK MANAGEMENT CREDIT REPORT CREDIT UNDERWRITTNG Other Information Job CodeGO/JC/133/2025 Recruiter Name Show more Show less

Job Description Job Description Looking for candidates with 7 to 10 years of relevant experience in construction / power distribution / meter installation. To supervise the performance of outsourced agencies and pilot consumer interactions for smart meter installation and related activities. Ensure performance, phase, SOPs are met by outsourced agencies in their identified areas of operation. Excellent written and verbal communication skills Conduct quality checks for various processes such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies. Skills Required RoleLead - Smart Metering Industry TypePower Functional AreaEngineering and Maintenance Required Education B Tech Employment TypeFull Time, Permanent Key Skills METERING Other Information Job CodeGO/JC/148/2025 Recruiter NamePriya Srinivasan Skills Required RoleLead - Smart Metering Industry TypePower Functional AreaEngineering and Maintenance Required Education B Tech Employment TypeFull Time, Permanent Key Skills METERING Other Information Job CodeGO/JC/148/2025 Recruiter NamePriya Srinivasan Show more Show less

Job Description Job Title: Team Leader – International Voice Process Job Overview We are looking for a dynamic Team Leader or Subject Matter Expert (SME) with experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations. Key Responsibilities Lead a team of 20+ agents in an international voice support environment. Monitor and manage daily performance metrics (AHT, Quality, CSAT, etc.). Coach, mentor, and motivate team members to achieve individual and team KPIs. Conduct regular one-on-ones, team huddles, and performance reviews. Handle escalations, client interactions, and process improvement initiatives. Skills Required RoleTeam Leader – International Voice Process - Bangalore Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education XII HSC Employment TypeFull Time, Permanent Key Skills BPO BPO SERVICES CUSTOMER SUPPORT CUSTOMER SUPPORT EXECUTIVE INTERNATIONAL VOICE PROCESS LEADERSHIP TEAM HANDELING VOICE PROCESS Other Information Job CodeGO/JC/129/2025 Recruiter NameBrindha Kamaraj Show more Show less

Job Description Job Title : Business Analyst - API Location : Bangalore, Chennai, Hyderabad Candidate Specification Any Graduate, 10+ years of experience Job Description Basic technical knowledge that any BSA/BA needs in terms of APIs and such i.e. how to define, how to write API stories, endpoints, etc. They are expected to write stories around endpoints Strong communication skill and is able to articulate requirements well Confidently assess requirements from conversations both verbally and written Also proven and supported experience in the matter Skills Required RoleBusiness Analyst Industry TypeIT/ Computers - Software Functional Area Required Education Employment TypeFull Time, Permanent Key Skills BUSINESS ANALYST API Other Information Job CodeGO/JC/048/2025 Recruiter Name Show more Show less

Job Description Job Title : Data Engineer Location : Chennai Candidate Specification Any Graduate, Min 6+ years relevant Experience Job Description The role involves spinning up and managing AWS data infrastructure and building data ingestion pipelines in StreamSets and EMR. Candidates must have working experience with any modern ETL tools (PySpark or EMR, or Glue or others). Skills Required RoleData Engineer - Chennai Industry Type Functional Area Required Education Employment TypeFull Time, Permanent Key Skills DBT SNOWFLAKE AWS ETL INFORMATICA EMR PYSPARK GLUE Other Information Job CodeGO/JC/046/2025 Recruiter Name Key Skills DBT SNOWFLAKE AWS ETL INFORMATICA EMR PYSPARK GLUE Other Information Job CodeGO/JC/046/2025 Recruiter Name Show more Show less

Job Description Position Title: Junior - Airside Planning Experience Years: 8-13 years Industry: Aviation / Airlines Education: Graduation in Science (regular), Geographical Information system Diploma Certificate: Certification in Aerodrome Operations & Planning Skills Should have experience in Airside Planning Should be able to coordinate with stakeholders Should have knowledge about Compliance Management LMV license is preferred Aerodrome Operations & Planning: In-depth knowledge of airside operations, infrastructure planning, and regulatory compliance Skills Required RoleJunior - Airside Planning Industry TypeAirlines, Aviations & Broadcasting Functional AreaTravel and Airlines Required Education BSC Employment TypeFull Time, Permanent Key Skills AIRSIDE PLANNING COMPLIANCE MANAGEMENT Other Information Job CodeGO/JC/267/2025 Recruiter NameSwathik Kumar Show more Show less

Job Description Job Description: Position Title: Personal Assistant Location: Mumbai Experience years: 4+ years Education: Degree in Hotel Management Preference: Male Candidate Industry: Hospitality (Hotel Operations: Guest Relations, Relationship Management, F&B, Housekeeping) Skills Manage complex calendar scheduling and appointment booking Coordinate and schedule internal and external meetings Handle travel arrangements, including domestic and international itineraries Provide administrative support and ensure smooth day-to-day operations Excellent communication and interpersonal skills Ability and willingness to travel (domestic/international) when required Proficient in calendar management, meeting scheduling, and travel coordination Skills Required RolePersonal Assistant Industry TypeAirlines, Aviations & Broadcasting, Hotels/ Restaurant, Other Functional AreaITES/BPO/Customer Service Required Education b. sc Employment TypeFull Time, Permanent Key Skills CALENDAR MANAGEMENT TRAVEL SCHEDULE Other Information Job CodeGO/JC/254/2025 Recruiter NameSheena Rakesh Show more Show less

Job Description Job title: Manager /Senior Manager - Entity Controller– General Ledger Accountant (R2R) Job Location: Noida Candidate Specification Candidate must be CA Final Qualified . Candidate must have team handling experience. Good knowledge in R2R. Job Description Qualified accountant degree with 6 to 8 years of experience in Corporate sector preferably in Manufacturing/ Hotel/ Aviation industry exposure. Responsible for managing legal entities accounting operation evidencing, and complying to key accounting controls Review/Approve and/or prepare complex manual journal entries required to complete month-end and annual accounts and to ensure the accuracy and timely posting of entries from sub-ledgers and other entry sources. Experience of working in a General Ledger environment, having the exposure of managing team in complex and multi currency entities and environment Advanced Microsoft Excel is essential, Oracle and Trintech Cadency would be an advantage Completeness of annual cycle of Cadency reconciliation reviews, and quality of reviews undertaken. Collaborative approach to working with various stakeholders in the General Ledger and wider Controllership teams, as well as other finance teams, including Tax, Treasury, Continuous Improvement, Enterprise Corporate Solutions (ECS), Project Management Office and Corporate Audit Services (CAS) Flexible to work in shifts. Skills Required RoleManager / Senior Manager- Entity Controller– General Ledger Accountant Industry TypeITES/BPO/KPO Functional Area Required Education B. COM Employment TypeFull Time, Permanent Key Skills R2R RECORD TO REPORT RTR Other Information Job CodeGO/JC/143/2025 Recruiter NameMarilakshmi S Show more Show less