Company Description At GmaxEpay, our goal is to make digital payment systems accessible and affordable for everyone. Our products and services are designed to ensure all B2B and B2C transactions are fast and secure. We aim to process transactions at the lowest possible cost while providing users with immediate rewards. By spreading our technology to rural and semi-urban areas, we aim to connect them and contribute to a more digitally advanced nation. Role Description This is a full-time, on-site role for a Customer Support Executive located in Bengaluru. The Customer Support Executive will handle day-to-day customer inquiries and provide online and technical support. Responsibilities include ensuring customer satisfaction, resolving service issues, and assisting with the use of GmaxEpay services. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Experience with Online Support and Technical Support Excellent verbal and written communication skills Ability to work on-site in Bengaluru Proven problem-solving skills and attention to detail Experience in the fintech industry is a plus Bachelor's degree in a related field is preferred