Global Trade Solutions Sales and Client Management - Analyst

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Principal responsibilities

• Collating key results and activity metrics in addition to country and regional stakeholder feedback, to monitor progress against agreed sales and client management objectives and strategic priorities. Supporting managers in preparing and delivering data-driven performance updates to GTS(Global Trade Solutions) leadership teams
• Constantly look for ways to improve automated data sourcing across current GTS systems and processes
• Exercise a high degree of adherence in uncovering data inconsistencies across various GTS source systems and reports and validate for accuracy to support quality reviews undertaken by the team
• Preparing and analysing sales and client management loading across a range of KPIs and quality metrics, to provide insights that enhance effectiveness and track strategic initiative benefits.
• Delivering market performance overviews and customer insight analysis, contributing to strategic decision-making and enhancing competitive positioning
  

• An undergraduate or post-graduate qualification in related fields
• Skills that translate to asking the right questions, understanding the tasks, and communicating ideas and actions clearly
• Knowledge of Data Computing or exposure to Data Quality assessment and control techniques is a plus.
• Good analytical skills especially in understanding business processes, client management and product management
• Strong at using Microsoft product suite (Excel, Power Point, etc.)
• Ability to deliver on timelines and working on large set of risk data
• Experience in managing and delivering project or programs in your current role is desirable
• Ability to prioritize and work independently under pressure within a global matrix team environment
• Good GTS product knowledge and understanding of GTS product risks is desirable
• Excellent spoken, written communication skills
• Good interpersonal skills required, with an ability to collaborate with colleagues across segments (sales, finance, services) and geographies being essential

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