Company Description WSFx Global Pay is a Reserve Bank of India (RBI) licensed Foreign Exchange House, authorized as Dealer Category II. Headquartered in Mumbai, Global Pay operates through a strategic network of 21 branches across major cities in India. The company is listed on the Bombay Stock Exchange (BSE) and holds ISO 27001:2022 and PCI DSS certifications. WSFx Global Pay is part of the Spice Connect Group. Role Description This is a full-time, on-site role for an Entry Level Sales Executive based in Nashik. The Sales Executive will be responsible for identifying and pursuing sales opportunities, meeting sales targets, and building relationships with clients. Day-to-day tasks include contacting prospective clients, presenting products and services, preparing sales reports, and collaborating with the sales team to strategize and achieve sales goals. Qualifications Excellent communication and interpersonal skills Ability to identify and pursue sales opportunities Strong presentation and negotiation skills Ability to meet sales targets and prepare sales reports Proficiency in MS Office suite Ability to work independently and as part of a team Experience in the finance or foreign exchange industry is a plus Bachelor’s degree in Business, Marketing, Finance, or a related field Show more Show less
Company Description WSFx Global Pay is a Reserve Bank of India (RBI) licensed, Authorized Dealer Category II Foreign Exchange House headquartered in Mumbai. Operating through a network of 21 branches across major cities in India, the company is listed on the Bombay Stock Exchange (BSE) and holds ISO 27001:2022 and PCI DSS certifications. As a part of the Spice Connect Group, WSFx Global Pay is committed to providing reliable and secure foreign exchange services. Role Description This is a full-time on-site role for a Sales Attendant located in Chennai. The Sales Attendant will be responsible for assisting customers with their foreign exchange needs, processing transactions, and maintaining accurate records. The role involves providing excellent customer service, handling inquiries, and ensuring compliance with regulatory requirements. The Sales Attendant will also support sales initiatives and collaborate with team members to achieve branch targets. Qualifications Customer service skills and experience in handling customer inquiries Sales skills, including knowledge of sales processes and techniques Basic financial and numerical skills Proficiency in using computer systems and software applications Excellent communication and interpersonal skills Attention to detail and accuracy in record-keeping Ability to work independently and as part of a team Previous experience in the foreign exchange industry or financial services is a plus High school diploma or equivalent; additional certifications in finance or sales are beneficial
Job Title: GRC Manager Location: Mumbai Key Responsibilities : The GRC Manager will be responsible for establishing, implementing, and overseeing Governance, Risk, and Compliance frameworks within the company. This role ensures compliance with PCI DSS, ISO 27001, and other regulatory requirements, while also managing risks related to financial transactions, data security, and operational processes in a FinTech environment. Governance & Compliance Implement and maintain PCI DSS, ISO 27001, and other applicable compliance frameworks. Develop and enforce policies, procedures, and controls to meet regulatory and industry standards. Conduct periodic gap assessments and audits to ensure compliance with relevant security and privacy regulations (e.g., RBI guidelines, GDPR, etc.). Collaborate with internal teams (Security, IT, Legal, Product) to ensure compliance is embedded in all business processes. Stay updated on regulatory changes and proactively implement necessary compliance measures.
Location: Mumbai (Andheri - East) Key Responsibilities : The GRC Manager will be responsible for establishing, implementing, and overseeing Governance, Risk, and Compliance frameworks within the company. This role ensures compliance with PCI DSS, ISO 27001, and other regulatory requirements, while also managing risks related to financial transactions, data security, and operational processes in a FinTech environment. Governance & Compliance Implement and maintain PCI DSS, ISO 27001, and other applicable compliance frameworks. Develop and enforce policies, procedures, and controls to meet regulatory and industry standards. Conduct periodic gap assessments and audits to ensure compliance with relevant security and privacy regulations (e.g., RBI guidelines, GDPR, etc.). Collaborate with internal teams (Security, IT, Legal, Product) to ensure compliance is embedded in all business processes. Stay updated on regulatory changes and proactively implement necessary compliance measures.
Growth & Performance Lead Reports to : CMO & Head – GlobalPay D2C Location : Mumbai – On-site (Full-time) Role Purpose Drive customer acquisition for WSFx Global Pay’s forex cards and ancillary travel products, such as e-SIMs, travel insurance, travel credit, and outward remittances, through paid media campaigns, optimizing acquisition costs and engagement. Key Responsibilities Manage paid media campaigns to promote forex cards and ancillary travel products. Optimize customer acquisition costs across digital channels. Enhance conversion rates through targeted marketing strategies. Implement deep-linking solutions for the WSFx app. Collaborate with Digital Sales Lead to align campaigns with sales goals. Success Indicators Strong return on paid media campaigns for forex and travel products. Cost-effective customer acquisition and engagement. Improved conversion rates across digital channels. Successful implementation of deep-linking features. Compliance with RBI’s LRS marketing restrictions. Preferred Profile Experience in performance marketing for forex or travel products in fintech or BFSI. Proficiency with GA4, Branch, or AppsFlyer. Knowledge of AD II foreign exchange operations and RBI regulations. Strong analytical and optimization skills. Ability to collaborate with sales and product teams.
Reports to : CMO & Head – GlobalPay D2C Location : Mumbai – On-site (Full-time) Company Description WSFx Global Pay is a Reserve Bank of India (RBI) licensed, Authorized Dealer Category II Foreign Exchange House. Headquartered in Mumbai, Global Pay operates through a strategic network of 21 branches across major cities in India. The company is listed on the Bombay Stock Exchange (BSE) and holds ISO 27001:2022 and PCI DSS certifications, demonstrating a commitment to security standards. WSFx Global Pay is a part of the Spice Connect Group. Role Description This is a full-time on-site role for a Contact Centre & Inside Sales Lead located in Mumbai. The Contact Centre & Inside Sales Lead will be responsible for managing and leading the inside sales team, generating leads, ensuring customer satisfaction, and handling customer service inquiries. The role involves overseeing day-to-day operations of the contact center and implementing strategies to improve sales and customer service metrics. Qualifications Skills in Inside Sales and Lead Generation Experience in ensuring Customer Satisfaction and providing Customer Service Strong Communication skills Ability to lead and manage a team effectively Experience in a similar role in the financial services or foreign exchange industry is a plus Bachelor's degree in Business, Marketing, or a related field Key Responsibilities Drive forex card sales and maximize cross-selling of ancillary travel products through telesales. Oversee contact centre operations to ensure timely and effective query resolution for forex and travel product customers. Develop strategies to enhance customer satisfaction, first-call resolution, and sales conversions. Coach and performance-manage contact centre and inside sales teams to align with revenue and service goals. Implement automation tools (e.g., IVR, QA bots) to optimize service and sales efficiency. Own forecasting, funnel analytics, and optimization for telesales and customer support channels. Collaborate with Product, Marketing, and Compliance teams to deliver seamless customer journeys and meet RBI standards. Success Indicators Strong sales performance for forex cards and ancillary travel products. High customer satisfaction and efficient query resolution. Effective cross-selling to enhance customer value. Improved team performance through coaching and automation. Compliance with RBI regulations and ISO27001 standards. Preferred Profile Extensive experience in fintech or BFSI environments, leading telesales and customer support for forex or travel products. Demonstrated exposure to AD II foreign exchange operations and RBI regulatory frameworks. Hands-on leadership of contact centre and inside sales teams, with a focus on cross-selling.
We are looking for enthusiastic and driven Marketing Interns who are eager to gain hands-on experience in executing digital marketing campaigns and working with marketing automation tools. This internship is ideal for those looking to build a career in growth marketing, digital strategy, or marketing operations . What You’ll Do · Assist in planning, creating, and executing digital marketing campaigns across email, social media, and paid media · Work with marketing automation platforms to set up workflows, email journeys, and lead nurturing campaigns · Help manage CRM data, contact segmentation, and campaign tracking · Support content creation for landing pages, emailers, and social media · Monitor campaign performance and prepare weekly performance reports · Collaborate with design and content teams to build engaging assets · Research competitors and contribute to campaign strategies · Learn to use tools like Google Analytics, Tag Manager, and UTM tracking for attribution and analysis What We’re Looking For · Students or recent graduates in Marketing, Business, Communications, or related fields · Interest in digital marketing, automation, and data-driven campaigns · Basic understanding of email marketing, CRM tools, or automation workflows is a plus · Strong communication and organizational skills · Eagerness to learn and contribute to a fast-paced team · Attention to detail and a structured approach to work What You’ll Gain · Hands-on training in marketing automation, CRM, and campaign tools · Real-time exposure to live campaigns and performance marketing