3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a part of the People Team at LRQA, a leading global assurance provider, you will play a key role in the administration and management of employee benefits for colleagues across the globe. Your responsibilities will include delivering comprehensive administrative support, addressing colleague queries, supporting project initiatives, and ensuring compliance with data protection laws and company policies. You will work closely with the People Administration and Benefits team to maintain accurate and up-to-date people records, prepare employment-related documents, manage insurance and benefit enrollments, terminations, and changes, and provide essential data for reporting purposes. LRQA is de...

Posted 3 months ago

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AVP - Training & Quality Barclays

7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As an Assistant Vice President (AVP) Training & Quality, you will have a significant impact on enhancing the end customer experience by reviewing and recommending strategic and tactical changes in process journeys to reduce customer complaints. Your role will involve working in a global organization, focusing on 3rd party vendor management, technology automation, and continuous improvement to deliver service excellence. To excel in this role, you should possess considerable experience in a lead role within a Customer Service Environment, demonstrated by a high-performance track record. Your ability to understand Contact Centre processes and systems across the entire Customer lifecycle will b...

Posted 3 months ago

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