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1.0 - 6.0 years

3 - 4 Lacs

mumbai suburban, mumbai (all areas)

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We are hiring for Aml Analyst Graduate or undergraduate both can apply with 6 months experience in Aml, Kyc, Fraud, CDD, EDD 5 days working 1 way cab location- Malad Immediate joining HR Arti 9522754537 Required Candidate profile Excellent verbal and written communication is required AML, Kyc, Fraud, EDD, CDD experience is mandatory

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2.0 - 5.0 years

3 - 5 Lacs

chennai

Work from Office

Position Purpose Responsible to manage the daily operations/ workflow relating to various client/Trading portfolios across CIB business, ensuring high-quality service to internal and external clients of BNP Paribas in the three departments of CEP, Global Markets and ALMT Operations. Understanding of Investment Banking operations. Collaborate with the team to achieve common goals and devise innovative problem-solving strategies. Plan and prioritize work efficiently. Responsibilities Responsibilities can be in any of the following departments managing daily Transaction Processing Operations. CEP KYC Operations, Client Referential, Client Services, OCRM and AML transaction monitoring. GMO - Processing & Support: Trade Processing, DEC Operations, Clearing and Settlement Operations, Instrument Data Ops Referential, External Reconciliations, Asset Servicing & Tax, Inventory Management, Payments, Client Services, Post settlement reconciliation, Regulatory Reporting, and other transversal services. Product Control : PNL and Valuations Control, Reconciliation & Control, Compression, OTC- Documentation, Trading and Portfolio Controls, OTC, LD Trade Validation and Securities Trade Validation & Docs. 1. Maintain effective communication channels with peer groups. 2. Collaborate with internal teams and escalate unresolved issues promptly. 3. Participate in brainstorming sessions and cross training to share best practices and ideas. 4. Responding to client queries & Front office queries. 5. Liaison with trading desk and related stakeholders to escalate any trade or booking issues. 6. To perform day-to-day trade & position reconciliation and analyze all the breaks arisen from the related reconciliation reports to ensure proper control and measure the associated risks on all outstanding breaks. 7. Validate the trades in the booking systems. 8. Perform standardized and specific controls as per control plan and upon agreed schedule. 9. Provide standardized and specific reports as per requirement and upon agreed schedule. 10. Contribute to transversal projects coordinated by Projects teams. 11. Contribute to Risk Control framework: End-of-day Risk Limits, Intraday Risk Limits and Trader Mandates. 12. Ensure that daily end-of-day/intraday limits and mandate breaches are investigated, understood, promptly escalated according to the global policy and all the comments are well documented in the daily/weekly/monthly summary reports and Dashboard. 13. Summarize and report outstanding issues to global V&RC management, coordinate to resolve the issue. 14. Validate the official Economical P&L figures and the related P&L explains and investigate the discrepancies with the Front Office Predict. 15. Participate to global projects, local projects and improvement of the productivity within the team by proposing initiatives. 16. Accountable for end-to-end transaction management lifecycle for their respective client coverage. 17. Collaborate with technology/support team to help identify internal and external facing technology improvement opportunities. 18. Perform due diligence on Institutional clients across all risks for SDD, CDD & EDD files. 19. Perform required KYC screenings on customers documenting the information obtained on the clients as required by global KYC procedure. 20. Process the reconciliation vis--vis the clearing house (trades, position, premium, Initial margin, variation margin, fees etc.) for various Asian markets. Contributing ideas to improve the process by identifying appropriate control measures. Technical & Behavioural competencies • University Graduate in Finance or Operations • Knowledge of Capital Markets, Financial Instruments, and Investment Banking. • Proficient in MS Office, especially Excel. • Strong analytical, organizational, and interpersonal skills. • Collaborative mind-set • Ability to handle high workloads, prioritize tasks, and meet deadlines. • Team player, flexible to work in shifts. • Results-oriented & client focus

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3.0 - 8.0 years

4 - 8 Lacs

pune, mumbai (all areas)

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Hi All, eClerx is Hiring Note :- Mentioning "Ztek" at the top of your resume is mandatory . Job Title - Finance- KYC- Associate Process Manager India-Mumbai/ Pune Work Location : - Mumbai (Arioli) / Pune (Hinjewadi Phase 3) Shift Timings : APAC (6 A.M to 3 P.M.) / EMEA (1 P.M. to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M.) Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long-term strategic and mid-term business goals. This role will include the understanding and implementation of the KYC lifecycle. You will be able to lead, understand and manage to end the KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objectives. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilising the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess a strong business understanding of the finance industry with special focus on the KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge of ultimate beneficiary ownership, source of funds/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data, with excellent multitasking and creative problem-solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls, establish oneself as a valued partner. Escalate issues to the client and internal managers to bring issues to their attention in a short span of time to avoid client escalation. Build domain expertise and lead from the front. Help the knowledge management endeavour by sharing process knowledge and best practices within the teams. Minimum Qualifications- Graduation (BCom, BBA, BBM, BCA) / Post Graduation (MCom, MBA, PGDM) 3 to 5 years of experience in handling a team of minimum 10 members and has good experience and knowledge of KYC, AML, and Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills, ability to network and earn the confidence of diverse Client personnel, plus interaction with and management of eClerx India-based operations team. Regards, Imran Shaikh

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1.0 - 2.0 years

3 - 5 Lacs

bengaluru

Work from Office

This is a on a Contract basis for 6 Months. If Interested, please share your CV on dhanashree.kumbhare@randstad.in This is an Analyst role. 1-2 Years of Experience needed kin Global KYC, CDD/EDD Exp, Transaction Monitoring Experience is a must. This will be a General Shift.

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1.0 - 3.0 years

0 Lacs

bengaluru

Work from Office

Candidates willing for contractual role alone should apply Contractual period - 6 months (Randstad Payroll) **Mandatory Global KYC End to end. For Client Details Pls connect in the below contact no: 9962628878 Work Location : Bangalore Experience into Global KYC. Responsibilities and Duties: Perform Global KYC Process End to end Global KYC Experience alone. CDD EDD .......

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2.0 - 5.0 years

5 - 5 Lacs

bengaluru

Work from Office

Hi, We have the below opening with our prestigious client Employment Type - Contract Payroll Company- Randstad India Private Ltd Location: Bangalore Mode of work: 5 days work from office Required Skills set Experience in Global KYC /International KYC Experience in CCD/ EDD Experience in Transaction Monitoring If you are interested, Please share your CV with vivitha.d@randstad.in

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1.0 - 5.0 years

0 Lacs

bengaluru

Work from Office

Candidates willing for contractual role alone should apply Contractual period - 6 months (Randstad Payroll) For Client Details Pls connect in the below contact no: 9962628878 Work Location : Bangalore Experience into KYC, AML, Sanction Screening, Transaction Monitoring Responsibilities and Duties: Performing Anti-Money Laundering and Customer Due Diligence checks. Requesting appropriate CDD documentation from Partners. Undertaking independent investigations on Partners using internal, online and vendor tools. Review, investigate and escalate as appropriate any alerts/issues raised Periodical review of KYC/AML records as to completeness, including verifying that due diligence has been performed and risk assessments are current and up to date. Investigating and reporting high-risk clients, including Politically Exposed Persons, collecting all the necessary documentation to complete the client profile. Summarize & analyze in writing, clear and concise findings of alerts/issues. Escalate results through the appropriate channels where applicable. Escalate potential risks/red flags to senior management and provide recommendations on the next course of action.

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7.0 - 12.0 years

0 - 1 Lacs

bengaluru

Work from Office

Candidates willing for contractual role alone can apply For Client Details Pls connect in the below contact no: 9962628878 Contractual period - 6 months (Randstad Payroll) Work Location : Bangalore Experience into KYC, AML, Sanction Screening, Transaction Monitoring Responsibilities and Duties: Performing Anti-Money Laundering and Customer Due Diligence checks. Requesting appropriate CDD documentation from Partners. Undertaking independent investigations on Partners using internal, online and vendor tools. Review, investigate and escalate as appropriate any alerts/issues raised Periodical review of KYC/AML records as to completeness, including verifying that due diligence has been performed and risk assessments are current and up to date. Investigating and reporting high-risk clients, including Politically Exposed Persons, collecting all the necessary documentation to complete the client profile. Summarize & analyze in writing, clear and concise findings of alerts/issues. Escalate results through the appropriate channels where applicable. Escalate potential risks/red flags to senior management and provide recommendations on the next course of action.

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2.0 - 7.0 years

3 - 8 Lacs

hyderabad

Work from Office

Dear Applicant, Hiring for AML/KYC - WALK-IN DRIVE Location - Hyderabad Wfo US Night shift 1month notice Skills - Experience in working on complex AML/ KYC cases Customer Due Diligence, Account activity reviews, KYC On-boarding for individuals and entities, suspicious activity monitoring and surveillance, economic sanctions, politically exposed person monitoring etc. Role - SPE - 2yrs of exp in AML/KYC - upto 6lpa SME- 4 yrs of exp in AML/KYC - upto 8.9lpa Coordinate with counterparts on customer/client onboarding and approvals across multiple functions/Units For eg: Front office, compliance team, AML middle office, Operations, Legal and Tax in a high pressure /time – sensitive environment Undertake renewal of due diligence on existing clients/counter parties to ensure identifications of changes in risk profile, including reputation and operational risk factors Monitor implementation of AML related audit recommendations which can be from internal/External auditors, regulators. Participate in design and testing of enhancement to client due diligence database, Reports and systems. Interacting with Onsite controllers on various operational issues. Setting up new AML/KYC Procedures, operationalizing with the Business, providing quality assurance and Establishing a Transparent Metrics Process Provide Ongoing KYC Due Diligence Support for Periodic Reviews and Event Based Reviews Help optimize the Client Onboarding Experience with a Focus on Minimal Touch Points while Satisfying Regulatory Requirements and Internal AML/KYC Procedures Help to gather metrics from various business partners and share regular, transparent MI Reporting to all Stakeholder Understanding of the applicable regulatory landscape and regulatory bodies across geographies Excellent leadership and organizational skills with a proficiency in managing the time in an efficient manner Highly motivated and active individual who will be able to encourage other members Sound at MS Office Suite (Word, Excel and PowerPoint) Good oral and written communication skills Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com

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2.0 - 4.0 years

3 - 6 Lacs

bengaluru

Hybrid

Job Title: KYC Analyst Corporate (Global KYC) Location: Bangalore (Hybrid) Experience: 2 to 5 Years in Global KYC Shift : Rotational 5 days working !! Job Description: Seeking an experienced KYC Analyst to manage end-to-end KYC for institutional/corporate clients, focusing on client screening, QSS alerts, name screening, and statistical screening. This role supports global banking clients, particularly in the EMEA and US regions. Direct Responsibilities Perform due diligence on Institutional clients across all risks- low, medium and high Exposure on retrieving client documents doing public searches, registries and client websites Interaction with Internal and external clients to explain and source KYC information Perform required KYC screenings on customers documenting the information obtained on the clients as required by global KYC procedure. Leads the team by example and ensures that the team is guided to achieve the stakeholder expectation. Obtain mandatory documents and reports as per KYC requirements Perform necessary checks to identify politically exposed persons, sanctioned, Adverse Information on individuals and entities and mitigate risks associated with financial crimes. Implement additional steps, validating KYC risk compliance bases on research of customer records Constant and regular review of processes and areas to be in line with the new developments and gain efficiency. Ensure data and documents are entered (scanned and archived) into systems properly Ensure the files pass all quality and control reviews. Escalate concerns / issues as needed as company guidelines and local requirements. Requirements: 2+ years of experience in corporate KYC with global banks. Expertise in name screening, QSS alerts, and sanctions screening. Exposure to EMEA & US regulatory environments. Proficiency in screening tools and databases. Bachelor's degree Fluent in English; Knowledge of French or a foreign language would be a plus Preferred Background: Corporate KYC (not retail/individual). Captive industry experience with global client onboarding. Note: Only candidates with corporate KYC and global banking experience will be considered.

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2.0 - 7.0 years

1 - 5 Lacs

bengaluru

Work from Office

Hi Greetings from Randstad india Work Location : Bangalore Experience into KYC, They will be doing KYC activities for their internal employees Contractual period - 9 months (Randstad Payroll) Shift Timing : Mostly day shift, 8 am to 5 pm (In future if they have night shift then the timings are 5 pm to 2 am) Mode of Interview : Virtual / F2F ( Can be either VC or F2F) Max 2 rounds Cab Facilities : Yes for night shifts only ( Both sides) Nature of Work : Hybrid at this moment, But candidates need to be flexible for WFO as well in the future Responsibilities and Duties: Performing Anti-Money Laundering and Customer Due Diligence checks. Requesting appropriate CDD documentation from Partners. Undertaking independent investigations on Partners using internal, online and vendor tools. Review, investigate and escalate as appropriate any alerts/issues raised Periodical review of KYC/AML records as to completeness, including verifying that due diligence has been performed and risk assessments are current and up to date. Investigating and reporting high-risk clients, including Politically Exposed Persons, collecting all the necessary documentation to complete the client profile. Summarize & analyze in writing, clear and concise findings of alerts/issues. Escalate results through the appropriate channels where applicable. Escalate potential risks/red flags to senior management and provide recommendations on the next course of action. Communicate with internal stakeholders and external Partners in order to resolve any issues, as needed. Provide SME expertise and support to Fintech. Partner with the Regulatory Compliance team to align operational procedures to any regulatory changes. Requirements of special knowledge / skills : Good knowledge of the European AML legislation Excellent experience in working within a CDD team performing AML/KYC processes. Proactive and communicative with an ability to take initiative and assume responsibility Very good analytical skills Goal and solution oriented behavior Strong organization skills and quality focused Ability to work under pressure Conscientious and accurate working attitude To be respectful towards procedures and internal policies Team player mentality along with a detail-oriented, proactive approach to work Open-minded and capable of building productive working relationships Ability to work in partnership with the larger Compliance group Can do attitude and willingness to progress Regards Suji.S Lead Human Resources Email - suji.s@randstad.in Contact - 8056049643

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2.0 - 7.0 years

3 - 6 Lacs

bengaluru

Work from Office

Key Responsibilities Include Performing Anti-Money Laundering and Customer Due Diligence checks . Requesting appropriate CDD documentation from Partners. Undertaking independent investigations on Partners using internal, online and vendor tools. Review, investigate and escalate as appropriate any alerts/issues raised Periodical review of KYC/AML records as to completeness, including verifying that due diligence has been performed and risk assessments are current and up to date. Investigating and reporting high-risk clients, including Politically Exposed Persons, collecting all the necessary documentation to complete the client profile. Summarize & analyze in writing, clear and concise findings of alerts/issues. Escalate results through the appropriate channels where applicable. Escalate potential risks/red flags to senior management and provide recommendations on the next course of action. Employment Type : Contract to Hire - 6 Months to 1 Year (Extendable) Based on performance absorption (Permanent) will be done at the earliest Work Model : Work from office Shift Timing : General Shift CTC : 5.50 LPA to 6.50 LPA Transport : No Interview Mode : 1st Round - Virtual Round, 2nd Round - F2F Job Location : Marathalli NOTE : Applications will be considered only if submitted through the below link Copy and paste the below link in another tab and fill the details to proceed further Job Application Link : https://forms.gle/bSJMmgbP5D82KpUTA

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1.0 - 4.0 years

2 - 5 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Backend AML/KYC role | European Bank | Pune Location. Any graduate / Masters in Finance or accounting can apply. "ONLINE INTERVIEW" Job Description: #1 AML/KYC - Sr. Analysts & Lead Analysts Relevant Experience: 1 to 4 years in AML / KYC in an international banking process (preferably UK Banking process) Shifts: Candidates should be flexible to work in rotational shifts. Work Location: Pune Immediate Joiners Preferred Salary: 3.5 LPA to 5.5 LPA Grade- BA2 Experience In : KYC, AML. Exp Range- 1 year of relevant experience Shift Timings UK Shifts Week offs: Saturday & Sunday Fixed Off. Notice Considered: 30 Days /ASAP Joiners Preferred Location- Pune, NO Relocation. Comms – Good comms Regards SPARK CONSULTANCY Regards SPARK CONSULTANCY

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1.0 - 4.0 years

2 - 5 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Backend AML/KYC role | European Bank | Pune Location. Any graduate / Masters in Finance or accounting can apply. "ONLINE INTERVIEW" Job Description: #1 AML/KYC - Sr. Analysts & Lead Analysts Relevant Experience: 1 to 4 years in AML / KYC in an international banking process (preferably UK Banking process) Shifts: Candidates should be flexible to work in rotational shifts. Work Location: Pune Immediate Joiners Preferred Salary: 3.5 LPA to 5.5 LPA Grade- BA2 Experience In : KYC, AML. Exp Range- 1 year of relevant experience Shift Timings UK Shifts Week offs: Saturday & Sunday Fixed Off. Notice Considered: 30 Days /ASAP Joiners Preferred Location- Pune, NO Relocation. Comms – Good comms Regards SPARK CONSULTANCY Regards SPARK CONSULTANCY

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1.0 - 4.0 years

2 - 5 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Backend AML/KYC role | European Bank | Pune Location. Any graduate / Masters in Finance or accounting can apply. "ONLINE INTERVIEW" Job Description: #1 AML/KYC - Sr. Analysts & Lead Analysts Relevant Experience: 1 to 4 years in AML / KYC in an international banking process (preferably UK Banking process) Shifts: Candidates should be flexible to work in rotational shifts. Work Location: Pune Immediate Joiners Preferred Salary: 3.5 LPA to 5.5 LPA Grade- BA2 Experience In : KYC, AML. Exp Range- 1 year of relevant experience Shift Timings UK Shifts Week offs: Saturday & Sunday Fixed Off. Notice Considered: 30 Days /ASAP Joiners Preferred Location- Pune, NO Relocation. Comms Good comms Regards SPARK CONSULTANCY Regards SPARK CONSULTANCY

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1.0 - 4.0 years

2 - 5 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Backend AML/KYC role | European Bank | Pune Location. Any graduate / Masters in Finance or accounting can apply. "ONLINE INTERVIEW" Job Description: #1 AML/KYC - Sr. Analysts & Lead Analysts Relevant Experience: 1 to 4 years in AML / KYC in an international banking process (preferably UK Banking process) Shifts: Candidates should be flexible to work in rotational shifts. Work Location: Pune Immediate Joiners Preferred Salary: 3.5 LPA to 5.5 LPA Regards SPARK CONSULTANCY Regards SPARK CONSULTANCY

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1.0 - 4.0 years

2 - 5 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Backend AML/KYC role | European Bank | Pune Location. Any graduate / Masters in Finance or accounting can apply. "ONLINE INTERVIEW" Job Description: #1 AML/KYC - Sr. Analysts & Lead Analysts Relevant Experience: 1 to 4 years in AML / KYC in an international banking process (preferably UK Banking process) Shifts: Candidates should be flexible to work in rotational shifts. Work Location: Pune Immediate Joiners Preferred Salary: 3.5 LPA to 5.5 LPA Regards SPARK CONSULTANCY Regards SPARK CONSULTANCY

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2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

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2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 1 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

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2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 1 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

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2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

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2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

Posted 1 week ago

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2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

Posted 1 week ago

Apply

2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

Posted 1 week ago

Apply

2.0 - 7.0 years

2 - 7 Lacs

pune

Work from Office

Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA Regards SPARK CONSULTANCY

Posted 1 week ago

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