Global Implementation Lead

As the Single Point of Contact, you will be the initial contact for factories, handling demands to coordinate the onboarding of new factories, products, and customers in PowerShop. You will collaborate closely with global sales operations and GPG to align on strategies and targets. Leading the deployment of PowerShop projects, you will ensure accuracy by coordinating between the Sales team and IT solutions team in all steps of onboarding products and customers, including price updates and logics. Your role will involve analyzing requirements to determine standard functionalities, customizations, and areas for enhancements. You will oversee the development and implementation of new functionalities to enhance user experience and sales potential, ensuring incidents raised by factories are closely monitored and resolved by the AMS team. Providing training and support to factory SPOCs and sales teams on the configurator will be essential, along with managing the seamless integration of configurator with PowerShop. You will act as a communication facilitator between businesses and IT, resolving conflicts and ensuring commitment. Data-driven decision-making will be a key aspect of your responsibilities, as you analyze data from configurator and web shop usage to inform decision-making and improve tool effectiveness. Driving PowerShop usage across product group factories and managing change management for a smooth transition to eBusiness will be crucial for achieving adoption targets. Collaboration with multifunctional teams including PowerShop IT tool development, AMS team, SFDC, MuleSoft, Reiwa, and Configurator teams will be necessary to develop the best models to address business requirements of an eBusiness platform. If you are a qualified individual with a disability and require accessibility assistance or accommodations during the job application process, please request reasonable accommodations by completing a general inquiry form on our website. Include your contact information and specific details about the required accommodation to support you in the application process. This support is exclusively for job seekers with disabilities requiring assistance in accessibility.,