Global Cyber Security Analyst

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Job Purpose:

Role Description: The Global Security Analyst is responsible for the maintenance and on-going support of all security systems, making sure they are designed and built by best practices, ensuring monitoring and alerting is fit for purpose, and taking the lead when issues arise. The role will closely work with all aspects of Group IT, promoting IT Security across the Lucy Group.

Key Responsibilities:

• Help to lead all Lucy cyber security activities, helping to shape processes and following best practices
• Monitor and maintain current security systems
• Champion IT Security to Global IS by documenting processes and transitioning activities into various teams as required
• Be part of the Lucy Group's IT Security governance steering group
• Work with the Senior IT Management to raise the profile of IT Security
• Work on BAU activities related to security, ensuring quick resolution
• Lead on any major incidents or high-priority issues around IT Security, providing regular updates to Group IT
• Ensure documentation is current and up to date
• Work with the End User Support teams to transition and follow security processes
• Use technologies to mature the security estate using tools such as Microsoft endpoint protection and antivirus
• Work with the Global IT Network & Security Manager to implement new technologies to help secure Lucy Group's IT estate
• Work with infrastructure and cloud operations teams to keep network, software, and applications patched and updated
• Stay up to date on IT Security to understand and counteract new threats
• Help Lucy Group achieve accreditations such as Cyber Essentials and ISO27001

Skills, Qualification and Experience:

Key Skills:

• Act always in a professional manner
• Excellent communication and collaboration skills with both internal and external stakeholders
• Ability to prioritize workloads
• Broad understanding of service management
• Ensure documentation is always up to date
• Agile mindset to adapt to changing situations
• Entrepreneurial spirit with problem-solving mindset
• Excellent customer relations skills
• Friendly, approachable, and able to communicate with colleagues of varying IT knowledge
• Collaborative and community focused
• Friendly and positive attitude

Minimum Qualifications, Knowledge and Experience:

• 1+ years in an IT security role
• 3+ years in an IT Service Desk role
• Knowledge in security software, antivirus, SIEM, and Microsoft Sentinel
• ITIL4 Certification, or 2+ years equivalent experience in IT Service Management
• Experience with Active Directory, Windows 10+, M365, and endpoint security tools

Desirable Skills, Qualifications, and Experience:

• Certification in Cloud Security software (e.g., Antivirus, O365 endpoint protection, Microsoft Sentinel)
• Project management certification or experience in delivering projects
• Understanding of the Data Protection Act, IDS, and IPS

About Us:

Lucy Group Ltd is the parent company of all Lucy Group companies. Incorporated in 1897, Lucy Group is diversified into four business units, based on the expertise gained and developed over 200 years. Today we employ in excess of 1400 people worldwide, with property and manufacturing operations in the UK, Saudi Arabia, UAE, South Africa, Brazil, Thailand, Malaysia, and India.

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