Global Cloud Operations Administrator

Location: Pune, India
Work Model: Hybrid
Shift Requirement: 24x7 Rotational Shifts

About Quorum Software

Quorum Software connects people and data across the global energy ecosystem. From the first software for gas plant accountants to our cloud-first platforms used by over 1,800 energy companies today, we’ve empowered energy workers to optimize business workflows for profitability and growth.

Join us to shape the future of energy with innovative, connected, and secure digital solutions. Learn more at quorumsoftware.com.

About the Role

We are looking for a highly motivated Cloud Operations Administrator with a strong foundation in automation, runbook development, and cloud monitoring across AWS, Azure, and private cloud environments. The ideal candidate is someone who thrives in a fast-paced, global environment, demonstrates initiative, and is passionate about improving reliability through automation.

What You'll Do

Infrastructure Monitoring & Incident Response

• Monitor public and private cloud infrastructure (AWS, Azure, QCloud) for performance, availability, and security.

• Proactively respond to alerts, investigate incidents, and resolve or escalate as needed.

• Follow and improve runbooks (SOPs) to resolve recurring incidents quickly and consistently.

• Participate in 24x7 incident response rotation with a sense of urgency and accountability.

Automation & Runbook Development

• Automate operational tasks and workflows using scripting languages (e.g., PowerShell, Python, Bash).

• Build and maintain reusable runbooks for routine operations across cloud environments.

• Identify and implement automation opportunities to reduce manual intervention and increase system reliability.

Collaboration & Cross-functional Support

• Work closely with engineering, security, DevOps, and infrastructure teams to address technical challenges.

• Assist in capacity planning, patching, upgrades, and cloud optimizations.

• Contribute to ongoing projects, including cloud migrations, new deployments, and disaster recovery testing.

Documentation & Continuous Improvement

• Maintain detailed documentation for automation scripts, incident handling, and standard procedures.

• Analyze logs, trends, and performance metrics to recommend system improvements.

• Proactively suggest enhancements to monitoring, alerting, and operational workflows.

Who You Are

✅ Required Qualifications

• Minimum 3 to 5 years of hands-on experience in Cloud or Infrastructure Operations.

• Strong understanding of AWS and Azure environments; exposure to private cloud setups (e.g. VMware, OpenStack) is a plus.

• Experience with scripting/automation tools like PowerShell, Bash, or Python.

• Familiarity with monitoring and logging tools (CloudWatch, Azure Monitor, Datadog, etc.).

• Ability to handle incident triage and system troubleshooting effectively.

• Excellent verbal and written communication skills.

• Working knowledge of ITIL framework (Incident, Change, Problem Management).

Preferred Qualifications

• Cloud certifications (AWS SysOps Admin, Azure Administrator, etc.).

• Experience developing CI/CD pipelines and familiarity with DevOps practices.

• Understanding of security protocols and cloud compliance standards.

• Experience with infrastructure-as-code tools (Terraform, CloudFormation) is a plus.

Why Join Quorum?

• Be part of a mission-driven, innovative team powering the global energy sector.

• Opportunity to work with modern cloud platforms, automation frameworks, and industry-leading tools.

• Collaborative, inclusive, and growth-oriented work culture.

• Clear pathways to career advancement in cloud engineering and leadership.

• Competitive compensation and benefits.

Additional Information

• Shift: 24x7 rotation; must be open for working night/weekend shifts.

• Work Eligibility: Must be legally authorized to work in India. Visa sponsorship is not available for this role.

• Location: Pune (Hybrid Model)

Diversity & Inclusion at Quorum

At Quorum, we celebrate diverse backgrounds and perspectives. We are committed to fostering an inclusive environment where every employee feels valued, heard, and empowered. Our DEI initiatives include Unconscious Bias training, employee-led committees, and continuous efforts to improve representation and belonging.

Equal Opportunity Employer
Quorum Software is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected category.