About Glen Group Glen Group is a dynamic and fast-growing organization dedicated to providing high-quality services across multiple industries, including traffic control, security, construction, and management. With a strong foundation built on integrity, innovation, and service excellence, we are committed to delivering value to our clients and fostering growth within our teams. Our Commitment to Diversity and Inclusion At Glen Group, we believe that diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive—regardless of race, gender, ethnicity, religion, sexual orientation, or background. We actively promote equity, fairness, and opportunity in every aspect of our hiring, operations, and company culture. The Dispatcher serves as the initial customer contact for telephone calls. The Dispatcher screens the call to understand the nature of the inquiry and satisfactorily resolve the request. This involves interacting with the appropriate applications and resources to source information required. Information provided must be accurate and in keeping with policy and procedures, while ensuring that Glen Groups’ Core Values are demonstrated in all activities. Accountabilities: full time- 6 days a week work schedule or part time- 3-4 shifts available Managing schedules & dispatch of the guards on a computer software Calling the security guards on a regular basis to ensure their attendance and performance at job Route relevant information to other departments and locations as appropriate via Action Request Develop and maintain knowledge of Glen Group Operations Handle job duties in their appropriate priority with accuracy and efficiency Ensure information obtained or provided whether verbally or in writing is accurate and in keeping with policy and procedures Keep up to date with information shared through different modes of communication (email memo’s, policies, Standard Operating Procedures, and meetings) Communicate effectively over the telephone with sensitivity and tact, respond to adverse situations (e.g., irate customers, high call volumes), and make sound judgment calls Maintain confidentiality involving any information made available directly or indirectly about clients including candidates, employees, and the company Work in a manner that protects one’s own health & safety as well as the safety of co-workers and others, and that is consistent with the law and with safe work practices and procedures Requirements: Minimum 1 year of Canadian/US dispatch (tracking experience) Knowledgeable in using Microsoft programs Good verbal and written communication skills, courteous telephone manners Must be comfortable with PC based technology, keyboarding and navigating through the applications required to source information Excellent problem-solving skills Team player as well as the ability to work independently Desire to meet and exceed pre-defined performance goals We are looking for passionate individuals who share in the importance of our values: Caring, Customer Centered, adaptable and Teamwork and can live these values with us every day.
About Glen Group Glen Group is a dynamic and fast-growing organization dedicated to providing high-quality services across multiple industries, including traffic control, security, construction, and management. With a strong foundation built on integrity, innovation, and service excellence, we are committed to delivering value to our clients and fostering growth within our teams. Our Commitment to Diversity and Inclusion At Glen Group, we believe that diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive—regardless of race, gender, ethnicity, religion, sexual orientation, or background. We actively promote equity, fairness, and opportunity in every aspect of our hiring, operations, and company culture. The Dispatcher serves as the initial customer contact for telephone calls. The Dispatcher screens the call to understand the nature of the inquiry and satisfactorily resolve the request. This involves interacting with the appropriate applications and resources to source information required. Information provided must be accurate and in keeping with policy and procedures, while ensuring that Glen Groups’ Core Values are demonstrated in all activities. Accountabilities: full time- 6 days a week work schedule or part time- 3-4 shifts available Managing schedules & dispatch of the guards on a computer software Calling the security guards on a regular basis to ensure their attendance and performance at job Route relevant information to other departments and locations as appropriate via Action Request Develop and maintain knowledge of Glen Group Operations Handle job duties in their appropriate priority with accuracy and efficiency Ensure information obtained or provided whether verbally or in writing is accurate and in keeping with policy and procedures Keep up to date with information shared through different modes of communication (email memo’s, policies, Standard Operating Procedures, and meetings) Communicate effectively over the telephone with sensitivity and tact, respond to adverse situations (e.g., irate customers, high call volumes), and make sound judgment calls Maintain confidentiality involving any information made available directly or indirectly about clients including candidates, employees, and the company Work in a manner that protects one’s own health & safety as well as the safety of co-workers and others, and that is consistent with the law and with safe work practices and procedures Requirements: Minimum 1 year of Canadian/US dispatch (tracking experience) Knowledgeable in using Microsoft programs Good verbal and written communication skills, courteous telephone manners Must be comfortable with PC based technology, keyboarding and navigating through the applications required to source information Excellent problem-solving skills Team player as well as the ability to work independently Desire to meet and exceed pre-defined performance goals We are looking for passionate individuals who share in the importance of our values: Caring, Customer Centered, adaptable and Teamwork and can live these values with us every day.
About Glen Group Glen Group is a dynamic and fast-growing organization dedicated to providing high-quality services across multiple industries, including traffic control, security, construction, and management. With a strong foundation built on integrity, innovation, and service excellence, we are committed to delivering value to our clients and fostering growth within our teams. Our Commitment to Diversity and Inclusion At Glen Group, we believe that diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive—regardless of race, gender, ethnicity, religion, sexual orientation, or background. We actively promote equity, fairness, and opportunity in every aspect of our hiring, operations, and company culture. We are looking for an experienced graphic designer and branding expert to create engaging, beautiful, and on-brand graphics for a variety of media. You’ll be responsible for shaping the visual aspects of marketing materials, flyers, magazines, product packaging, exhibitions and more. You will work closely with our marketing team to create new and improve the existing website, as well as design marketing graphic materials, such as infographics, social images, ad banners, and other graphics. Role: Collaborate with the different teams to ensure all designs align with our business goals, brand guidelines, and go-to-market strategy. Create digital assets including editing and managing design of editing photos and videos, web ads, banners, create digital forms and more that meet company’s objective Conduct market research and analysis to interpret trends from a graphic design perspective Contribute to the overall marketing strategies with innovative and creative ideas, including ad copy, language, motion graphics and visuals. Manage and maintain high level of responsiveness and flexibility to accommodate internal requests and changing circumstances Developing creative ideas for video content/motion graphics and executing them. Excellent presentation skills. Performs other duties as required or assigned Requirements: Bachelor's Degree in Communication Design, Graphic Design and/or Art preferred 2 years of design experience Has experience designing for multiple different mediums, including social media, web, print, video, display ads, etc. Has general understanding of 3D and experience/skill expertise in Adobe Photoshop, Premier Pro, After Effects, Illustrator etc. Knowledge of print layout, typography and print production Exceptional video editing skills and has prior experience with Motion graphics. Creative eye and exceptional attention to detail. Strong interpersonal and communication skills, and the ability to work well with different teams
As a Dispatcher at Glen Group, you will serve as the initial customer contact for telephone calls. You will screen the calls to understand the nature of the inquiry and satisfactorily resolve the request while ensuring that Glen Group's Core Values are demonstrated in all activities. Your responsibilities will include: - Managing schedules & dispatch of the guards on a computer software - Calling the security guards regularly to ensure their attendance and performance at the job - Routing relevant information to other departments and locations as appropriate via Action Request - Developing and maintaining knowledge of Glen Group Operations - Handling job duties in their appropriate priority with accuracy and efficiency - Keeping up to date with information shared through different modes of communication - Communicating effectively over the telephone with sensitivity and tact - Maintaining confidentiality involving any information made available directly or indirectly about clients, candidates, employees, and the company - Working in a manner that protects one's own health & safety as well as the safety of co-workers and others Requirements for this position include: - Minimum 1 year of Canadian/US dispatch (tracking experience) - Knowledgeable in using Microsoft programs - Good verbal and written communication skills, courteous telephone manners - Comfortable with PC-based technology, keyboarding, and navigating through applications to source information - Excellent problem-solving skills - Ability to work both as a team player and independently - Desire to meet and exceed pre-defined performance goals If you are a passionate individual who values Caring, Customer Centered, adaptable and Teamwork, and can embody these values daily, we encourage you to apply for this position at Glen Group.,