Answer inbound calls and assist customers with their Queries/Request/Complains. LANGUAGE : hindi and english must · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus

Dear Candidate, We are looking for HR Executive, Location - Ambattur , Chennai. Develop and execute recruitment strategies to attract qualified candidates Post job advertisements on various job boards and social media platforms Review and screen resumes and applications Conduct initial interviews to assess applicants’ skills, knowledge, and cultural fit Coordinate with hiring managers to determine position requirements Organize and facilitate hiring procedures and paperwork Coordinate and conduct background checks and reference checks Manage and update candidate information in the company’s recruitment database Communicate regularly with potential candidates, building a pipeline of talent Participate in job fairs and host in-house recruitment events Stay up-to-date with current recruiting methods and best practices Assist with employer branding initiatives and develop a strong employer brand