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EY-Consulting
Oracle Siebel CRM
The opportunity
We're looking for
Techno Functional Siebel CRM Sr. Consultants to Managers (UCM, Loyalty, Sales and Service modules)
to join our
Consulting Team
. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.
Your Key Responsibilities
- Support client in designing business data to logically model it, understanding of data modelling well enough to physically model it and then understand the processing and performance issue to design the ETL processes using advanced PL/SQL with Siebel CRM systems
- Proactive with Solution oriented mindset, ready to learn new technologies for Client requirements
- Hands On experience on Siebel Web Services experience (Inbound & Outbound), Siebel Sales, Service and Loyalty 8.1 or higher application configuration and troubleshooting experience
- Interact with senior leaders, understand their business goals, lead the delivery of the workstreams by travelling to Trivandrum Kerala during key milestone activities like design workshop, SIT, UAT and Cutover
Skills And Attributes For Success
- Siebel Configuration, Siebel Workflows, EAI, eScript, Business Services, Workflow policies, Assignment Manager, Communication, External Business Components and Virtual Business Components.
- Good Knowledge on Siebel Open UI Module.
- Good Knowledge on EIM Module Such as EIM Jobs, EIM Mapping and IFB file Configuration.
- Expertise in Integration Object, Data Maps, vanilla Business Services/Create Custom Business Services and Integration Workflows.
- Expertise in REST API framework both Inbound and Outbound directions.
- Siebel Web Services experience (Inbound & Outbound)
- Siebel Sales, Service and Loyalty 8.1 or higher application configuration and troubleshooting experience
- Experience with Siebel Marketing Campaign / Program management
- Oracle database experience. PL/SQL, stored procedures, Packages, SQL Jobs & functions.
- Siebel implementation experience with strong knowledge of Siebel configuration and eScripting
- Strong understanding of Siebel Architecture and Siebel Data Model
- Good Knowledge on HTML 5, CSS3 or higher, Javascript, J Query.
- Understanding of relational database concepts
- Knowledge of computer science or engineering technical concepts, practices, and procedures within a particular field
- Able to formulate, communicate, and implement technical solutions
- Proven ability to collaborate with technical and functional peers
- Capable of working independently and as part of a team. Lead or direct the work of others
- Mentor junior staff
- Demonstrate creativity with analytical and problem solving skills
- Strong with methodologies, tools, best practices, and processes within specific area of responsibility
- Excellent verbal and written communication skills
To qualify for the role, you must have
- Requires a Bachelor's degree in Computer Science, Engineering, or related technology, or equivalent experience
- 6-8 Yearsof experience in Software Engineering / Information Technology or related area
- Siebel Loyalty 8.1 or higher application configuration and troubleshooting experience
- Siebel 8.5 tools experience
- Experience with Loyalty program and promotion rule configuration
- Techno-functional Experience in minimum two of these modules (preferred all): Siebel Loyalty, Sales and Service batch and real-time engine
- Should have positive and learning attitude, Good Communication, Strong Analytical skills
- Experience in Siebel CRM for Cruise or Travel/Hospitality industry)
What Working At EY Offers
At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies and the work we do with them is as varied as they are.You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
