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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be responsible for managing a team of 20 to 25 Field Service Executives (FSEs) at the designated base location. It is essential to have a good understanding of the geographical layout of the base location. Your role will involve team management, providing motivation to the team, and addressing merchants" complaints on a daily basis. As part of your daily tasks, you will need to allocate complaints to the FSEs based on specific pin codes. You should ensure that the complaints are resolved within the defined Turnaround Time (TaT) of a minimum of 48 hours. Additionally, you will be required to coordinate the pickup of devices for return from the merchants by the service team (FSEs). One of your key responsibilities will be to follow up with the team on the status of merchants" complaints and ensure timely resolution. You will also be accountable for monitoring and improving the productivity of the team (FSEs) under your supervision.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be joining Viz Travels, a leading travel partner that specializes in curating unforgettable experiences through a wide range of domestic and international holiday packages. Your responsibilities will include handling bookings for flights, buses, trains, hotels, cruises, and rental cars. Additionally, you will play a crucial role in ensuring smooth travel experiences for our customers through comprehensive visa assistance. As a Travel Consultant based in Noida, your primary focus will be on managing travel sales, delivering exceptional customer service, tailoring itineraries to meet individual needs, and providing expert travel consulting services. To excel in this role, you will need to possess strong travel consulting and management skills, hands-on experience in making travel arrangements, a knack for customer service, and a good understanding of geographical locations. Attention to detail, organizational prowess, excellent communication, and interpersonal skills are also essential for success in this position. Prior experience in the travel industry would be considered advantageous. If you are passionate about the travel industry and possess the qualifications and skills mentioned above, we encourage you to apply for this exciting opportunity. You can reach out to us at 7042999685 or send your application to hr@viztravels.com.,

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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. They cover more than 220 countries and territories and manage the entire temperature-controlled supply chain, including packaging, pick pack kit preparation, express service, and specialist courier services. CRYOPDP is proud to be the preferred logistics partner of the life science industry and healthcare professionals, serving over 4,000 companies worldwide. As an OPERATIONS ASSISTANT/DRIVER at CRYOPDP, your main mission is to meet the expectations and needs of customers and clients by ensuring timely pickups and deliveries. Your responsibilities will include: - Picking up shipments from customer sites and booking them for transportation to the airport. - Ensuring proper packing and labeling of shipments to prevent damage. - Planning and scheduling vehicle routes for pickups and deliveries in advance. - Maintaining vehicles in a clean and safe condition with necessary safety kits. - Keeping vehicle records up to date. - Delivering shipments and promptly updating Proof of Delivery details to the Customer Service team. - Regular cleaning of the fridge/freezer. - Managing gel packs inventory and stacking as needed. - Preparing packaging for shipment pickups. - Updating and monitoring registers and logbooks regularly. The ideal candidate should have: - A graduate or HSC qualification in any stream with at least 1 year of working experience (Freshers are also welcome). - Proficiency in English, Hindi, and the local language. - Ability to read, write, and understand English, Hindi, and Marathi. - Geographical knowledge. - Communication skills with clients. - Knowledge of Cold Chain Packaging. - Strong interpersonal skills. - Good driving skills. - Ability to work well in a team. If you are looking to contribute to a dynamic and customer-focused environment within the logistics industry, this role at CRYOPDP could be the perfect opportunity for you.,

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2.0 - 6.0 years

0 Lacs

ludhiana, punjab

On-site

As a Channel Management Executive- Last Mile in the B2C Xpress Operations department, your role involves communicating with upper management to develop strategic operations goals, developing strategic long-range plans, creating and managing the organization's budget and expenses. Your responsibilities will include managing last mile operations of the DC/branch, overseeing stock received and stock outward, tracking and maintaining data for daily shipments, and training franchisees on various applications related to last mile delivery. You will be responsible for improving delivery performance, providing solutions, following up on COD closures, and maintaining a clean workplace environment. To excel in this role, you should have good Excel knowledge, proficiency in English and Regional Languages, at least 2 years of experience, team handling skills, and geographical knowledge. Education Qualifications required for this position are Graduate or Post-Graduate degree.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an Area Business Manager (ABM), your primary responsibility will be sales management, ensuring total market coverage, target achievement, and effective information flow from the team to the Head Office. It is crucial to implement Company strategies across all team members under your supervision. Motivating and developing your team, managing vacancies, controlling attrition, and overseeing team management are key aspects of this role. Additionally, you will be tasked with compiling stock and sales statements, as well as succession planning. To excel in this position, you must possess a solution-oriented mindset, strong implementation skills, and the ability to gather and analyze information critical to staying connected to the business. Coverage planning, inventory management, profitability analysis, and financial operations are areas where your expertise will be crucial. You should be adept at fostering a shared passion among team members, handling diverse personalities, and maintaining a positive and enthusiastic outlook with a high Emotional Quotient. Empathy, active listening, and a constructive approach will be essential for effective customer development and satisfaction, as well as resolving conflicts in a positive manner. Effective communication is paramount in this role, both internally with your team and superiors, and externally with customers, dealers, and clients. You will assist Area Business Executives (ABEs) or Key Account Managers (KAMs) in customer persuasion and objection handling. Proficiency in MS-Office, particularly MS-Excel and MS-PowerPoint, is a must. Analyzing business numbers, understanding sales targets, and interpreting sales data will be part of your regular tasks. You should be able to identify underperforming areas and take corrective actions based on various reports like Tour Plans, Daily Call Reports (DCRs), Doctor Lists, Prescribed Journey Plans (PJPs), and Sales and Stock Statements. Your educational background should include a Bachelor's degree, preferably in science or B.Pharma. A minimum of 5 years of experience as a Medical Representative in a reputable healthcare company, or 1-2 years of experience as an ABM in a healthcare company, is required. Candidates up to 35 years of age who are physically and mentally fit without any communicable diseases are preferred. Basic knowledge of computer applications such as Microsoft Excel, Word, and Internet usage is necessary. Fluent communication in English and a deep understanding of your current working domain are mandatory for success in this role. This is a full-time position with a day shift schedule, requiring in-person work at the designated location.,

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15.0 - 19.0 years

0 Lacs

chennai, tamil nadu

On-site

Green Start is looking to hire a seasoned Zonal Sales Manager South for a reputable NBFC specializing in Affordable Housing Finance. As the Zonal Sales Manager, you will be responsible for overseeing sales operations for Affordable Home Loans across the entire South Zone, which includes Tamil Nadu, Karnataka, Andhra Pradesh, Telangana, and Kerala. The ideal candidate for this role must have a minimum of 15 years of experience in the home loan industry, specifically in Affordable Housing Finance. You should have a strong command over the South Zone and a proven track record of successfully managing teams, building robust DSA networks, and driving loan sales with ticket sizes ranging between 5 to 50 lakhs at interest rates exceeding 11%. Key Responsibilities: - Lead sales operations for Affordable Home Loans in the South Zone. - Manage a large team of Area Sales Managers, Cluster Heads, and Sales Officers across multiple states. - Establish and enhance DSA and connector networks to ensure consistent lead generation and disbursements. - Focus on maintaining portfolio quality and customer satisfaction with ticket sizes ranging from 5 lakhs to 50 lakhs. - Implement pricing discipline and ensure that loan products are sold at interest rates above 11%. - Collaborate with Credit, Operations, and Collections departments to ensure smooth execution and customer onboarding. - Monitor team performance, set zone-wise targets, and design incentive programs to drive results. - Ensure compliance with all regulatory, compliance, and internal audit norms. Candidate Profile: - Minimum 15 years of experience in Home Loans / Affordable Housing Finance. - Extensive experience in DSA-driven business models and managing large field teams. - Proven track record of handling loan ticket sizes ranging from 5 to 50 lakhs. - Strong geographical knowledge and network across South India. - Excellent team management, strategic planning, and execution skills. - Strong interpersonal, negotiation, and communication abilities. - High business acumen with a passion for affordable housing finance. Education: - Graduate / Postgraduate in Business Administration, Finance, or a relevant discipline. Join Green Start as the Zonal Sales Manager South for an exciting opportunity to lead sales operations in Affordable Home Loans and make a significant impact in the Affordable Housing Finance sector.,

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1.0 - 5.0 years

0 Lacs

jamnagar, gujarat

On-site

You will be responsible for managing both Domestic and International bookings including Air Tickets, Hotel Bookings, Packages, and Visas. Your main duties will involve driving sales of domestic and international holiday packages, directly selling packages to customers, designing itineraries, vacation packages, costing, and hotel bookings. Additionally, you will need to maintain and develop customer relationships, monitor competitors" activities, and ensure error-free updating and handover of sales files. To excel in this role, you should possess basic knowledge of holiday destinations, have fluent communication skills in English, exceptional attention to detail, and excellent customer service skills. A positive attitude, discipline, performance focus, high expertise, and proficiency in personal computers and related software applications are also required. You should be able to work flexible hours, including evenings and weekends, have knowledge of cash management principles, and be able to work well under pressure as part of a team. Previous experience in the same trade is preferred, along with basic geographical knowledge. Proficiency in accurately processing complaints using GDS travel systems, showing empathy to customers, meeting or exceeding individual and team goals, effectively using telephone systems, and adhering to client service level agreements is essential. An IATA qualification is preferred, fluency in English is required, and knowledge of GDS would be an additional benefit. This is a full-time, permanent position with a day shift schedule. The ideal candidate should have at least 1 year of work experience and be proficient in English. In summary, as a Booking Agent, you will play a vital role in the sales and coordination of domestic and international holiday packages. Your attention to detail, customer service skills, and ability to work effectively as part of a team will contribute to the success of the company.,

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2.0 - 6.0 years

0 Lacs

ludhiana, punjab

On-site

The Channel Management Executive- Last Mile position in the B2C Xpress Operations department is currently open in multiple locations including Visakhapatnam, Ludhiana, Shimla, Srinagar, Chennai & Bangalore. With 2-4 years of experience, the Operations Executive will play a crucial role in communicating with upper management to develop strategic operations goals, creating long-range plans, and managing the organization's budget and expenses. Responsibilities include overseeing last mile operations of the DC/branch, managing stock movements, tracking daily shipments data, and handling Channel Management/Franchisee management. The role also involves training franchisees on various applications, improving delivery performance, ensuring timely operations, providing solutions, monitoring COD closures, and maintaining a clean workplace environment. The ideal candidate should possess good Excel knowledge, proficiency in English and Regional Languages, a minimum of 2 years of experience, team handling skills, and geographical knowledge. The educational qualifications required for this position are a Graduate or Post-Graduate degree.,

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1.0 - 6.0 years

3 - 3 Lacs

Perambalur

Work from Office

Role: Hub Incharge Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Location - perambalur, Tamil nadu Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etc Managing & clearance of pendency shipments present in the hub Responsible to delivery shipments within TAT- D0, D1, D2, 6+D Inventory Reconciliation Check the dashboard frequently for reconciliation of shipments done by TLs Ensure 100% Inventory Reconciliation on daily basis Identify the short or excess shipments in the hub Take action on any kind of fraud or theft of shipment Hub Layout Management Bifurcation of the hub according to the hub activities Implementation of 5S in hub for maintaining the hub layout Ensuring that FIFO is done in a designated space Designated space of internet, housekeeping, stationery, shipments & inventory Maintaining good relationship with the owners & neighbors Escalation Management Managing the LH/DC volume & vehicle escalations Resolving Rider Payout issue IT, stationery, inventory issue to be managed Managing the escalations raised against the hiring Customer Escalation management within TAT CCTV footage to be shared with the DC team for short/excess shipment Sharing call recordings for MDND cases Operational Excellence Cash Management (Petty Cash & COD) Loss Management (Damage/Product Swap/Potential Loss) Hub Open House Activity (Weekly or Monthly) Reducing the fake remarks Closure of MDND cases Control on Delivered to cancel shipments Daily reconciliation & depositing of COD amount Skills required- Link Operational Excellence Problem Solving Communication Skills Workforce Management Business Leadership Interested Candidate contact:7012093797

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2.0 - 5.0 years

3 - 4 Lacs

Chennai

Work from Office

Role & responsibilities: Ensure Booking parameters & Delivery Parameters is followed Coordination for 3CF activities like clearance of stock etc. SQS & 5S guiding to all & ensure compliance Loading & unloading of GA/Route vehicle/Vehicle Management Timely loading & Unloading of Vehicle Managing OTD &OTA Managing on time departure of vehicles. Managing Maximum capacity utilisation Retention & Increase of Business partners. Reduction in cost on delivery, Lodgement On time performance of Departure and Arrival vehicles to get required service Development and retention of GA, Agents and Vendors Functional Training to Service Staff Ensure sufficient stationery stock. Preferred candidate profile Logistics background is mandatory Understanding of a shift activities and leading the same Flexibility with shift timings is preferred

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6.0 - 11.0 years

2 - 4 Lacs

Kolhapur, Dapoli

Work from Office

Sr. Executive / Jr. Manager in the Tourism Department plays a critical role in promoting tourism destinations, products, and services to potential customers, businesses, and travel agencies. This role often involves a mix of sales, customer relationship management, marketing, and fieldwork to drive tourism-related revenue. Here's a detailed job profile: Job Title: Sr. Executive / Jr. Manager Tourism Department Primary Responsibilities: Target Achievement : Meet sales targets and KPIs set by the department to contribute to the overall revenue goals. Focus on growing market share in specific regions, both domestically and internationally, by targeting high-potential customer segments Sales and Business Development : Actively promote tourism destinations, packages, and services to prospective clients such as travel agents, tour operators, hotels, airlines, and other travel-related businesses. Develop and execute sales strategies to achieve targets related to tourist packages, bookings, and services. Identify new business opportunities and clients, including corporate, leisure, and international clients, through market research and networking. Client Relationship Management : Build and maintain strong relationships with clients, including travel agents, tourism boards, tour operators, and stakeholders in the tourism industry. Conduct regular visits to clients, ensure customer satisfaction, and manage after-sales services. Provide support to clients in resolving any issues or queries related to bookings or services. Promotions and Events : Represent the tourism department at trade shows, conferences, and other promotional events. Organize roadshows, presentations, and promotional activities to showcase tourism products to target markets. Coordinate with marketing teams for promotions, offers, and campaigns that drive tourism. Market Research and Reporting : Gather market intelligence, competitor information, and customer preferences to develop tailored sales pitches and strategies. Provide regular reports on sales progress, competitor activities, market trends, and customer feedback to management. Analyze sales data to track performance against targets and make recommendations for improvements. Training and Collaboration : Work closely with travel agencies, tour operators, and other tourism professionals to keep them informed about new destinations, services, and packages. Conduct training sessions for travel agents and partners about the tourism departments offerings, policies, and procedures. Collaborate with other departments, such as marketing and operations, to ensure seamless delivery of services. On-the-Ground Promotion : Conduct field visits to popular tourism locations and destinations to promote services directly to visitors and local businesses. Assess and suggest improvements to enhance the tourism experience based on first hand feedback from clients and travelers. Key Skills and Qualifications: Educational Background : A bachelors degree in Business Administration, Marketing, Tourism, Hospitality, or related fields. Certifications or additional training in tourism and sales management are a plus. Selling skills in B2C category with outbound calling / meeting prospective influencers consumers Experience : Previous experience in sales, field marketing, or the tourism industry is highly preferred. Strong knowledge of tourism destinations, products, and services. Skills : Strong communication and negotiation skills to build relationships with clients. Ability to work independently and manage time effectively. Good presentation and public speaking skills. In-depth knowledge of the tourism industry, including current trends and competitive landscape. Strong problem-solving and customer service orientation. Passion for Tourism Industry Other Requirements : Ability to travel frequently for field visits and client meetings. A deep understanding of the local culture, history, and tourism attractions. Proficiency in using CRM tools and MS Office Suite (Excel, PowerPoint, Word). This role demands someone passionate about the tourism industry and capable of building relationships while contributing to the growth of the tourism sector in their region or country.

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1.0 - 5.0 years

3 - 4 Lacs

Chennai

Work from Office

Role & responsibilities Service Level Monitoring: Ensure on-time performance and maintain high service quality for Surface Express and Air Express operations. Cost Optimization: Minimize feeder and express transportation costs through maximum capacity utilization and reduce pick-up and delivery expenses without compromising service quality. Business Partner & Vendor Management: Develop and retain key business partners and vendors while ensuring strict compliance with company policies. Operational Coordination & Project Handling: Coordinate seamlessly between Operating Units (OUs), Zone Offices (ZOs), Head Office (HO), and Zone Divisions (ZDs). Efficiently manage special project deliveries and pick-ups. Policy Implementation & Monitoring: Implement company policies consistently and monitor DEPS compliance. Keep the Head of Quality informed about new developments within the zone. Team Leadership & Collaboration: Lead and motivate the team to achieve operational targets. Act as the extended arm of the Regional Operations Head, facilitating smooth strategy execution and effective communication. Preferred candidate profile With logistics background Readiness to groom self and take up future Shift Leader roles Key Competencies: Strong statistical analysis and interpretation Solid geographical awareness and industry networking Effective communication skills Proven people management capabilities Readiness to learn internal of IT systems and tools

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2.0 - 7.0 years

3 - 3 Lacs

Chennai

Work from Office

Role: Hub Incharge Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Location - Reliance ,Ankleshwar , Deesa ,kheralu, prantij,Paldi, Kadi Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etc Managing & clearance of pendency shipments present in the hub Responsible to delivery shipments within TAT- D0, D1, D2, 6+D Inventory Reconciliation Check the dashboard frequently for reconciliation of shipments done by TLs Ensure 100% Inventory Reconciliation on daily basis Identify the short or excess shipments in the hub Take action on any kind of fraud or theft of shipment Hub Layout Management Bifurcation of the hub according to the hub activities Implementation of 5S in hub for maintaining the hub layout Ensuring that FIFO is done in a designated space Designated space of internet, housekeeping, stationery, shipments & inventory Maintaining good relationship with the owners & neighbors Escalation Management Managing the LH/DC volume & vehicle escalations Resolving Rider Payout issue IT, stationery, inventory issue to be managed Managing the escalations raised against the hiring Customer Escalation management within TAT CCTV footage to be shared with the DC team for short/excess shipment Sharing call recordings for MDND cases Operational Excellence Cash Management (Petty Cash & COD) Loss Management (Damage/Product Swap/Potential Loss) Hub Open House Activity (Weekly or Monthly) Reducing the fake remarks Closure of MDND cases Control on Delivered to cancel shipments Daily reconciliation & depositing of COD amount Skills required- Link Operational Excellence Problem Solving Communication Skills Workforce Management Business Leadership

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2 - 7 years

3 - 3 Lacs

Bharuch, Ahmedabad, Vadodara

Work from Office

Role: Hub Incharge Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Location - Reliance ,Ankleshwar , Deesa ,kheralu, prantij,Paldi, Kadi Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etc Managing & clearance of pendency shipments present in the hub Responsible to delivery shipments within TAT- D0, D1, D2, 6+D Inventory Reconciliation Check the dashboard frequently for reconciliation of shipments done by TLs Ensure 100% Inventory Reconciliation on daily basis Identify the short or excess shipments in the hub Take action on any kind of fraud or theft of shipment Hub Layout Management Bifurcation of the hub according to the hub activities Implementation of 5S in hub for maintaining the hub layout Ensuring that FIFO is done in a designated space Designated space of internet, housekeeping, stationery, shipments & inventory Maintaining good relationship with the owners & neighbors Escalation Management Managing the LH/DC volume & vehicle escalations Resolving Rider Payout issue IT, stationery, inventory issue to be managed Managing the escalations raised against the hiring Customer Escalation management within TAT CCTV footage to be shared with the DC team for short/excess shipment Sharing call recordings for MDND cases Operational Excellence Cash Management (Petty Cash & COD) Loss Management (Damage/Product Swap/Potential Loss) Hub Open House Activity (Weekly or Monthly) Reducing the fake remarks Closure of MDND cases Control on Delivered to cancel shipments Daily reconciliation & depositing of COD amount Skills required- Link Operational Excellence Problem Solving Communication Skills Workforce Management Business Leadership

Posted 2 months ago

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