workforce management specialist cred avenue

3.0 - 6.0 years

0 Lacs

bengaluru, karnataka, india

On-site

what is CRED CRED is an exclusive community for India's most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own a community special in its own way, working towards making this vision come true. here's a thought experiment: what do you get ...

Posted 1 week ago

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Systems Engineer -Genesys PureCloud-Voice Infosys BPM

3.0 - 6.0 years

2 - 5 Lacs

pune

Work from Office

Role- Systems Engineer - Genesys PureCloud-Voice Location-Pune Experience-3+years Education-BE/BTECH Skills required: Work experience on Genesys PureCloud voice {Contact Center}. Work experience on call flow development using Genesys Architect. Work experience on GCV and SIP BYOC carriers. Knowledge / Work experience of Genesys APIs Good communication (Written and Oral). Job Responsibilities: Work on BAUs (Incidents and Requests) of various projects located across regions as per agreed SLA. Troubleshooting of WebRTC clients / BYOC trunks / SIP / Voice Quality and coordinate with relevant stakeholders/Vendors until the issue gets resolved. Communicate to Lead(s)/Manager(s) about escalated/rec...

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Technical Engineer - Genesys cloud ZEISS India

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Technical Support Engineer for contact center solutions at ZEISS, you will play a central role in ensuring the seamless operation of the contact center environment. Your responsibilities will include: - Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues effectively. - Identifying and resolving user and network issues related to Genesys Cloud CX. - Demonstrating a strong technical understanding of Genesys Cloud CX software, including its architecture and integration with other systems. - Continuous maintenance and support of multiple Genesys Cloud instances, configuring queues, managing user roles, and handling all available contact cen...

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Contact Center - GENESYS CLOUD HCLTech

14.0 - 20.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Contact Center - GENESYS CLOUD Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune Experience: 14+ years Position Overview (Job Summary): The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecyclerequirements gathering, solution design, coding, testing, deployment, and support. The role demands deep technical expertise in Genesys technologies, strong problem-solving abilities, and adaptability to evolving requirements. Primary Skills: Genesys Engage / Genesys Cloud CX / Genesys PureConnect IVR development tools (Genesys Composer, Interaction Designer, A...

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