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GRADUATE FRESHER - BPO Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

0.0 - 3.0 years

2 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Job Opening: BPO Customer Support (Graduate Fresher) Location: Malad, Mumbai Shift: Night Shift (US/International Process) Salary: ?24,000 per month Immediate Joiners Preferred Job Description: We are actively hiring graduate freshers for an international BPO voice process role. Candidates should be comfortable working in night shifts and looking to build a career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls (international clients). Resolve customer issues effectively and professionally. Maintain customer satisfaction by providing prompt and accurate solutions. Document customer interactions in CRM systems. Adhere to company policies, processes, and quality standards. Requirements: Education: Graduate in any stream (freshers welcome) Excellent English communication skills (verbal and written) Willing to work in night shifts Basic computer knowledge Immediate joiners preferred Should be based in or willing to relocate to Malad, Mumbai Job Details: Job Type: Full-time (On-site) Process: Voice (International BPO) Shift: Night shift (US timing) Location: Malad West, Mumbai Week Off: 2 rotational offs Benefits: Fixed monthly salary: ?24,000 Performance-based incentives Paid training provided Night shift allowance Growth opportunities within the organization To Apply: Send your updated resume to [Your Email ID] Or WhatsApp your details to [Your Contact Number]

Posted 2 weeks ago

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Sutherland || Voice / Blended Process CS || Navi Mumbai Sutherland

0 years

2 - 4 Lacs

Navi Mumbai

Work from Office

Role: Customer Service Roll. Process: International Voice / Blended Process. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization . They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Roles and Responsibilities Listening to customers' concerns and handling complaints and returns. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Reviewing customer accounts and transactions while resolving issues. Good English communication is Must. Qualifications & Details Graduation/HSC Excellent Communication Skills International BPO Experience is preferred Fresher/Experienced Can apply Immediate Joiners preferred Rotational Night Shifts Work From Office (Airoli, Navi Mumbai) 5 Days working Any 2 rotational Off Perks and Benefits Cab Services are available You'll develop your emotional intelligence. ... You'll learn your product or service, inside and out. ... You'll build transferable Skills. ... You can educate customers without selling. ... You can develop a side project. ... You'll learn how to effectively solve problems. For further information Call once you reached. Sr. HR- Sutherland Mehjbin Khan (Mahi) 9136559570 Mehjbin.khan@sutherlandglobal.com

Posted 2 months ago

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AR Calling Associate : US Healthcare : 5 Days Work : Apply Now Outpace Consulting Services

1 - 6 years

3 - 4 Lacs

Hyderabad

Work from Office

We are hiring for Leading ITES Company for AR Caller - Healthcare Profile Role & responsibilities: Responsibilities: Minimum 1 year experience in AR Calling in medical billing field Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Good Knowledge of RCM and Denial management. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Maintain AR medical billing claims/accounts at an acceptable level. Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Follow up on the claims for collection of payments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Hyderabad Search : Hospital Billing (Job Code # 117) b) For Position in Hyderabad Search : Physician Billing (Job Code # 118)

Posted 3 months ago

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