Garden City Games

The NOC + SRE + DevOps Engineerwill play a crucial role in maintaining and improving the reliability andperformance of our services. This hybrid role encompasses monitoring andsupporting our network operations, ensuring the reliability and scalability ofour infrastructure, and enhancing our CI/CD processes. The ideal candidate willhave a strong background in network operations, site reliability engineering,and DevOps practices with hands-on experience in Linux, AWS, Ansible,Terraform, and OpenStack. Key Responsibilities: Network Operations Center (NOC) Responsibilities: Monitor and manage the companys network infrastructure and servers 24/7. Respond to and troubleshoot network issues, outages, and performancebottlenecks. Ensure high availability and reliability of network services. Maintain and update network documentation and incident logs. Coordinate with stakeholders for issue resolution. Site Reliability Engineering (SRE) Responsibilities: Develop and implement strategies for maintaining system reliability,availability, and performance. Automate repetitive tasks to improve operational efficiency. Monitor system performance and reliability metrics, and proactivelyaddress potential issues. Conduct root cause analysis of incidents and implement preventivemeasures. Collaborate with development teams to ensure applications are designedfor reliability and scalability. DevOps Responsibilities : Manage and optimize CI/CD pipelines for application deployment. Collaborate with development and operations teams to automate andstreamline build, test, and deployment processes. Implement and maintain infrastructure as code (IaC) using tools likeTerraform and Ansible. Ensure security and compliance of the deployment pipeline andinfrastructure. Continuously evaluate and integrate new tools and technologies to improvethe DevOps process. Qualifications : Bachelors degree in Computer Science, Information Technology, or relatedfield (or equivalent experience).5+ years of experience in network operations,site reliability engineering, and/or DevOps roles. Strong experience with Linux system administration. Proficiency in cloud platforms, particularly AWS. Hands-on experience with configuration management tools such as Ansible. Proficiency in infrastructure as code (IaC) tools such as Terraform.

A Games Data Analyst will workclosely with development studios, game development teams, product managers andinternal teams to validate learnings and optimize our games to improve upon a range of KPIs and metrics. You will take responsibility for analytics solutions including designing data pipelines, building dashboards and visualizations, and ad hoc analyses for mobile F2P titles across thePhoenix group of studios. Minimum of 3 years experience in a similar role and/or must have worked on a live game. Designing tracking for f2p games, measuring game performance and providing actionable insights back to the team.

Growth & Retention Analyst About US: About Garden City Games: We develop free-to-play mobile and social games enjoyed by millions worldwide. The Bangalore-based studio employs over 100 talented professionals to create exceptional games for phones, tablets, and desktops. Previously known as PopReach, Garden City Games was established by prominent figures in the mobile gaming industry. It oversees popular intellectual properties such as Smurfs Village, War of Nations, Kingdoms of Camelot, and Kitchen Scramble, which have garnered over 400 million lifetime downloads. Role Summary: We are looking for a highly analytical and data-driven Growth & Retention Analyst to drive user acquisition, retention, and monetization strategies. You will play a key role in uncovering actionable insights that fuel business growth through in-depth analysis, user segmentation, and metric tracking. This role will collaborate closely with product, marketing, and data teams to improve the customer lifecycle and influence business outcomes. Key Responsibilities • User Acquisition & Retention Strategy Design, implement, and evaluate acquisition and retention tracking initiatives. Partner with marketing and product teams to define and measure success metrics. Analyze user funnels, engagement patterns, and churn drivers. • Cohort and Lifecycle Analysis Create and maintain cohort-based dashboards and reports. Identify behavioral trends, LTV, and drop-off patterns by acquisition source, channel, or feature usage. Recommend data-backed interventions to optimize activation and retention. • Data Exploration & Visualization Build scalable dashboards and reports using tools like QlikView , Power BI , or Tableau. Enable decision-making through intuitive and impactful visual storytelling. • SQL & Metric Analytics Write efficient, complex SQL queries to extract, clean, and join large datasets. Conduct ad-hoc and structured deep dives to track KPIs such as DAU, WAU, MAU, retention, ARPU, and CAC:LTV. • ARM Metrics Framework Lead analyses across Acquisition , Retention , and Monetization touchpoints. Work with cross-functional stakeholders to map ARM metrics to business strategies. Requirements 25 years of experience in analytics, product, or growth-related roles. Deep expertise in cohort analysis , customer segmentation, and lifecycle optimization. Proficiency with SQL and hands-on experience in data visualization platforms (e.g., Tableau, Power BI, QlikView). Strong understanding of ARM metrics and performance marketing KPIs. Ability to communicate complex data insights in a clear, concise, and actionable way. Bonus: experience with Python, R, or growth experimentation tools (e.g., Amplitude, Mixpanel, Optimizely). Preferred Industries Gaming, Consumer Apps, Subscription Platforms Location: Bangalore/India Work Mode: Hybrid modeRole & responsibilities Preferred candidate profile

USER ACQUISITION MANAGER/LEAD Garden City Games seeks a highly analytical and results-driven Performance UA Manager to lead our user acquisition and growth marketing initiatives. About Garden City Games: We develop free-to-play mobile and social games enjoyed by millions worldwide. The Bangalore-based studio employs over 100 talented professionals to create exceptional games for phones, tablets, and desktops. Previously known as PopReach, Garden City Games was established by prominent figures in the mobile gaming industry. It oversees popular intellectual properties such as Smurfs Village, War of Nations, Kingdoms of Camelot, and Kitchen Scramble, which have garnered over 400 million lifetime downloads. The Opportunity: As a Performance UA Manager, you play a pivotal role in driving customer acquisition, engagement, and retention across our key products and channels. You will be responsible for developing, executing, and optimizing comprehensive paid media strategies, managing significant marketing budgets, and leveraging data to deliver measurable ROI. This role requires a strong analytical mindset, a deep understanding of the performance marketing landscape, and a passion for continuous optimization and innovation. You will collaborate cross-functionally with product, design, analytics, brand, and commercial teams to achieve our ambitious growth targets. What You Will Do (Key Responsibilities): Develop, implement, and optimize comprehensive paid media strategies across various platforms (Meta, Google, TikTok, Apple Search Ads, etc.) to drive user acquisition, engagement, retention and monetization. Manage and forecast million-dollar promotional and media budgets, ensuring optimal allocation and maximizing ROI/ROAS. Analyze campaign performance rigorously, identifying trends, insights, and opportunities for optimization through A/B testing and data-driven decision-making. Lead innovation in promotional mechanics, strategies, and creative execution, optimizing for conversion and business impact. Own the end-to-end project management of performance marketing campaigns, from ideation and conceptualization to execution, monitoring, and reporting. Collaborate closely with cross-functional teams, including Product, Design, Analytics, and Business Operations, to ensure alignment, optimize funnels, and deliver high-quality, legally compliant creative assets. Develop and implement App Store Optimization (ASO) strategies to enhance app visibility and increase organic downloads, including keyword research and optimizing listings. (If applicable) Identify and assess new acquisition channels, partners, and opportunities to expand user acquisition efforts. Develop and nurture strong relationships with user acquisition partners and platform representatives to unlock further value and opportunities. Develop and maintain detailed performance reports and dashboards, offering regular updates and recommendations to stakeholders. Keep up with the latest trends and best practices in performance marketing, the mobile app ecosystem, and marketing technology. What We Are Looking For (Qualifications): Bachelors or a Master’s degree in Marketing, Business, or a related field, or equivalent experience in the industry. Over 5 years of experience in performance marketing, primarily focusing on paid media, customer acquisition, and retention in the B2C sector, ideally in a fast-paced, free-to-play, mobile app. Proven track record of success in managing and optimizing complex paid media campaigns with significant budgets to achieve substantial business impact (e.g., revenue, growth, ROAS). Highly skilled in utilizing analytics tools (e.g., Google Analytics, AppsFlyer, Adjust, Tableau, or similar data platforms) and advanced Excel. A strong understanding of the effects of promotions on financial performance, customer behavior, user acquisition algorithms, and incremental KPIs. Experience with marketing technology, such as conversion APIs and mobile measurement partners, along with proficiency in building campaigns directly using platform Ads Manager tools, including Meta, Google, and TikTok Ads Manager. Exceptional analytical and problem-solving skills with a consulting mindset, demonstrated ability to translate complex data into clear, concise, and actionable insights. Proven effective in project management, highly organized, and adept at independently managing complex initiatives with multiple stakeholders. Excellent written and verbal communication skills, along with the ability to effectively collaborate with both technical and creative teams. Resourceful, endlessly curious, and adaptable to a fast-paced, ever-changing environment. Strong level of ownership, accountability, and the ability to manage multiple stakeholders across different projects. Interest in video games is preferred. Knowledge of SQL and/or Python/R is a plus. Why Join Us: At Garden City Games, we value the creative process and our employees’ opinions. We are an equal opportunity employer and believe in fostering a diverse, inclusive, and respectful environment where all employees feel valued and can thrive. We encourage driven individuals who are naturally curious and passionate about making a significant impact. Location: Bangalore/India, Work Mode: Hybrid Mode.