Join Our Team as a CRM Executive: Are you a dynamic and results-oriented professional with a passion for building meaningful customer relationships? At GameNation, we are looking for a Customer Relationship Executive to drive our outbound sales efforts and connect with our growing gaming community. If you excel at understanding customer needs, fostering engagement, and closing deals, we want you on our team! Your Mission is to be: Roles & Responsibilities Proactive Sales Outreach: Conduct outbound calls to prospective and existing customers to understand their needs, promote products, and convert leads into loyal customers. Generate interest in GameNation’s offerings and ensure customers are informed about new updates, features, and services. Customer Engagement: Build strong relationships with customers by actively listening to their feedback, addressing concerns, and providing tailored solutions. Act as the primary point of contact for customers, ensuring a seamless experience throughout their journey with GameNation. Lead Conversion & Follow-Up: Identify potential sales opportunities, nurture leads, and drive conversions. Follow up on inquiries and leads in a timely and professional manner to achieve individual and team sales targets Make Customer Connections: Engage directly with customers through outbound calls to gather insights, resolve issues, and ensure a seamless customer journey. Your proactive approach will enhance relationships and improve customer loyalty. Data Management: Maintain accurate records of customer interactions and sales activities in CRM tools. Analyse customer data and feedback to identify trends and recommend improvements to the sales approach. Collaboration & Reporting: Collaborate with the inbound sales and marketing teams to align strategies and enhance customer outreach initiatives. Prepare regular reports on outbound sales activities, lead status, and customer feedback for review by senior management. Continuous Learning: Stay updated on GameNation’s products, services, and industry trends to provide informed recommendations to customers. Participate in training sessions to enhance sales skills and product knowledge. You’re probably a match if you have: Required Qualifications Experience: At least 1 year of experience in sales support or a related field. Bilingual Advantage: Fluency in English and Hindi is a must. Your communication skills will help bridge any gaps and connect with a diverse audience. Tech-Savvy: Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint) is essential. You’re comfortable using technology to drive results.  Show more Show less

Join Our Team as a CRM Executive: Are you a dynamic and results-oriented professional with a passion for building meaningful customer relationships? At GameNation, we are looking for a Customer Relationship Executive to drive our outbound sales efforts and connect with our growing gaming community. If you excel at understanding customer needs, fostering engagement, and closing deals, we want you on our team! Your Mission is to be: Roles & Responsibilities Proactive Sales Outreach: Conduct outbound calls to prospective and existing customers to understand their needs, promote products, and convert leads into loyal customers. Generate interest in GameNation’s offerings and ensure customers are informed about new updates, features, and services. Customer Engagement: Build strong relationships with customers by actively listening to their feedback, addressing concerns, and providing tailored solutions. Act as the primary point of contact for customers, ensuring a seamless experience throughout their journey with GameNation. Lead Conversion & Follow-Up: Identify potential sales opportunities, nurture leads, and drive conversions. Follow up on inquiries and leads in a timely and professional manner to achieve individual and team sales targets Make Customer Connections: Engage directly with customers through outbound calls to gather insights, resolve issues, and ensure a seamless customer journey. Your proactive approach will enhance relationships and improve customer loyalty. Data Management: Maintain accurate records of customer interactions and sales activities in CRM tools. Analyse customer data and feedback to identify trends and recommend improvements to the sales approach. Collaboration & Reporting: Collaborate with the inbound sales and marketing teams to align strategies and enhance customer outreach initiatives. Prepare regular reports on outbound sales activities, lead status, and customer feedback for review by senior management. Continuous Learning: Stay updated on GameNation’s products, services, and industry trends to provide informed recommendations to customers. Participate in training sessions to enhance sales skills and product knowledge. You’re probably a match if you have: Required Qualifications Experience: At least 1 year of experience in sales support or a related field. Bilingual Advantage: Fluency in English and Hindi is a must. Your communication skills will help bridge any gaps and connect with a diverse audience. Tech-Savvy: Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint) is essential. You’re comfortable using technology to drive results. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Ability to commute/relocate: Raja Annamalaipuram, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you speak Hindi? Experience: CRM: 1 year (Required) Work Location: In person

Gamenation is looking for a Gaming Console Technician to support the maintenance and repair of gaming consoles such as the PS4 and PS5. This role is ideal for individuals with a strong interest in electronic repairs and a passion for working with gaming technology. Roles & Responsibilities Work involves checking and repairing PS4 and PS5 gaming consoles and controllers. Damaged parts need to be fixed or replaced. All devices must be tested properly before they are returned to customers. Basic knowledge of new gaming and mobile technology is an add-on. Records of each repair must be maintained, and spare part usage should be tracked. Any serious issues should be reported to the concerned team without delay. Work must be done following company rules and instructions. Requirements Minimum one year of experience in mobile or electronics repair is required. Basic understanding of gaming consoles and a passion for gaming is preferred. Should be able to communicate clearly with team members. Must know how to find and fix both hardware and software problems using tools. Work requires attention to detail and good problem-solving skills. Willingness to work from 11:00 AM to 8:00 PM, six days a week, is necessary

Location: RA Puram, Chennai Working Days: 6 days - Mon to Sat Timing: 10:30am to 7:30pm Join Our Team as a CRM Executive: Are you a dynamic and results-oriented professional with a passion for building meaningful customer relationships? At GameNation, we are looking for a Customer Relationship Executive to drive our outbound sales efforts and connect with our growing gaming community. If you excel at understanding customer needs, fostering engagement, and closing deals, we want you on our team! Your Mission is to be: Roles & Responsibilities ● Proactive Sales Outreach: Conduct outbound calls to prospective and existing customers to understand their needs, promote products, and convert leads into loyal customers. Generate interest in GameNation’s offerings and ensure customers are informed about new updates, features, and services. ● Customer Engagement: Build strong relationships with customers by actively listening to their feedback, addressing concerns, and providing tailored solutions. Act as the primary point of contact for customers, ensuring a seamless experience throughout their journey with GameNation. ● Lead Conversion & Follow-Up: Identify potential sales opportunities, nurture leads, and drive conversions. Follow up on inquiries and leads in a timely and professional manner to achieve individual and team sales targets ● Make Customer Connections: Engage directly with customers through outbound calls to gather insights, resolve issues, and ensure a seamless customer journey. Your proactive approach will enhance relationships and improve customer loyalty. ● Data Management: Maintain accurate records of customer interactions and sales activities in CRM tools. Analyse customer data and feedback to identify trends and recommend improvements to the sales approach. ● Continuous Learning: Stay updated on GameNation’s products, services, and industry trends to provide informed recommendations to customers. Participate in training sessions to enhance sales skills and product knowledge. You’re probably a match if you have: Required Qualifications ● Experience: At least 2 years of experience in sales support or a related field. ● Bilingual Advantage: Fluency in English and Hindi is a must. Your communication skills will help bridge any gaps and connect with a diverse audience. ● Tech-Savvy: Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint) is essential. You’re comfortable using technology to drive results. Show more Show less

Location: RA Puram, Chennai Working Days: 6 days - Mon to Sat Timing: 9:30am to 6:30pm Level Up Your Career with Us Are you passionate about gaming? Do you love helping others navigate the gaming universe? If you're a customer support wizard with a knack for problem-solving and a love for all things gaming, we want YOU on our team! Your Mission is to be: Roles & Responsibilities ● Be the Voice of Our Brand: Respond professionally and promptly to customer inquiries across multiple channels—whether via phone, email, or live chat. You'll handle queries related to our products, services, and orders, acting as the go-to person for customer support. ● Expert Problem Solver: Assist customers with technical issues, from consoles to games and accessories. Your deep knowledge of gaming products, both new and pre-owned, will allow you to guide customers through their options and troubleshoot any challenges. ● Collaborative Champion: Work closely with the sales and logistics teams to ensure seamless customer experiences. You’ll oversee timely deliveries and quickly resolve any hiccups, ensuring orders reach customers in perfect condition. ● Detailed Record Keeper: Maintain thorough records of customer interactions, transactions, and feedback in our CRM system. These notes are essential for continuous improvement and helping our team provide better service. ● Continuous Improvement Advocate: Play a crucial role in refining our customer support processes by sharing your insights and feedback. Identify and escalate critical issues to the right departments, ensuring they’re resolved swiftly and efficiently. You’re probably a match if you have: Required Qualifications ● Experience: Minimum of 1 year in a customer support or sales support role, ideally in the gaming or tech industry. ● Communication Skills: Fluency in English and proficiency in Hindi are mandatory, as you'll be expected to communicate effectively across multiple channels! ● Cool Under Pressure: Challenging customer situations? No problem - you stay calm, composed, and find the right solution every time. ● Tech-Savvy: You know your way around customer support software, CRM systems, and ticketing tools like a pro. ● Interpersonal skills: You possess a strong grasp of customer preferences and behaviours within the gaming industry, allowing you to tailor strategies that resonate with gamers and enhance their overall experience with our products. Show more Show less

Location: RA Puram, Chennai Experience: 2+ years in leading marketing, preferably in gaming, e-commerce, or tech startups. Position Overview: We’re looking for a Marketing Lead who is not only a marketing pro but also a hardcore gamer who understands the culture, the trends, and the mindset of the gaming community.If you thrive in fast-paced environments, have fresh and unconventional ideas, and know how to make noise in the gaming world, we want you on our team! Roles & Responsibilities Own and Execute Marketing Strategies ● Develop and implement high-impact marketing campaigns that drive brand awareness, user engagement, and sales growth. ● Build a strong, recognizable brand that resonates with both casual and hardcore gamers. Drive Content and Community Engagement ● Spearhead GameNation’s social media, influencer collaborations, and content marketing to create buzz. ● Leverage platforms like Instagram, YouTube, Discord, and Twitter to engage with the gaming community. Analyze and Optimize Marketing Efforts ● Use data-driven insights to analyze campaign performance, user behavior, and ROI. ● Continuously tweak strategies based on trends, customer feedback, and market analysis. Lead Multi-Platform Growth Initiatives ● Work closely with sales, product, and tech teams to create seamless user experiences that convert. ● Explore new digital and offline avenues to position GameNation as the go-to platform for gamers. What We’re Looking For Must-Haves:  ● Gaming DNA: You MUST be a gamer! Whether it's console, PC, or mobile—you need to understand the culture. ● Industry Experience: Lead role experience in gaming, e-commerce, or tech marketing. ● Performance Marketing: Basic knowledge of performance marketing, SEO, and paid ad(Google & Meta) strategies ● Creative & Agile Thinking: Ability to craft unique, out-of-the-box marketing strategies that break through the noise. ● Execution Mindset: A bias for action, self-driven, and able to handle multiple projects at once. ● Data-Driven Decision Making: Comfortable with numbers, marketing analytics, and A/B testing. ● Community & Partnerships: A strong network of content creators, influencers, and gaming communities. Show more Show less