CX Service COE - Senior Technical Specialist Oracle

1.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

This role is in Oracle's Service Cloud group, part of the Cross-CX Center of Excellence (COE). As an acknowledged authority within Oracle, this product role requires a considerable breadth of knowledge and understanding of CX Service, industry best practices, and CX-related business processes or technology designs. The role involves the analysis of the client data model, application, and integration landscape to ensure Oracle Service Cloud deployments meet customer objectives. Successful candidates will develop and review deployments for the largest, most complex customers. This requires intellectual discipline, problem-solving aptitude, deep technology experience, interpersonal skills, crea...

Posted 3 weeks ago

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Principal Learning Content Strategist Customer Experience (CX) Oracle

8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

The Principal Learning Content Strategist Customer Experience (CX) is an individual contributor role. As a self-motivated professional, you will leverage your expertise to support Oracle University (OU) products, curate online subscription material aligned with the CX Product Strategy, contribute to content roadmap planning, and develop training content. Your responsibilities will include discovering, proposing, designing, and prototyping new teaching methods and learner engagement techniques for all audiences within Oracle University's CX educational offerings. You will play a key role in driving transformation, innovation, and best practices for Oracle University products and services, ens...

Posted 1 month ago

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CX Sales and Service Consultant Gnostic Solutions

10.0 - 18.0 years

20 - 35 Lacs

Hyderabad

Remote

Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud ...

Posted 3 months ago

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