furniture sales manager

Job Brief:

As a Sales Head, you will be responsible for driving revenue growth by leading the sales function, managing customer inquiries, generating new business opportunities, and ensuring the successful conversion of projects. This role requires strong leadership, customer relationship management, and strategic sales planning to meet organizational goals. The Sales Head will serve as a key point of contact for major clients while guiding the sales team to achieve consistent performance and customer satisfaction.

Key Responsibilities:

• Lead and manage the sales team to achieve sales targets and organizational objectives.
• Respond promptly to customer inquiries (via phone, email, or in-person), ensuring accurate information and high-quality service.

• Proactively identify and pursue new business opportunities through direct networking, referrals, cold calling, and market research.
• Present product features, benefits, and pricing options effectively, highlighting value propositions and addressing customer objections to close deals.
• Build and maintain strong relationships with key clients, architects, interior designers, and channel partners to enhance customer loyalty and repeat business.
• Track, follow up, and manage leads through all stages of the sales cycle, ensuring timely communication and conversion.
• Maintain accurate records of inquiries, interactions, and sales performance in CRM systems for reporting and forecasting.
• Monitor market trends, competitor activities, and customer preferences to provide insights for strategic decision-making.
• Collaborate with internal teams (marketing, product development, design, and customer support) to ensure seamless customer experience and project execution.
• Drive revenue growth while ensuring profitability and alignment with company objectives.
• Ensure timely collection of outstanding payments.

Qualifications and Skills:

• Masters degree in Business Administration, Marketing, or a related field.
• Proven track record in sales leadership, preferably in modular furniture, interiors, or related industries.
• Minimum 1012 years of experience in B2B & B2C sales, with at least 58 years in a leadership role.
• Strong communication, negotiation, and presentation skills.
• Proficiency in Microsoft Office, CRM platforms, and sales reporting tools.
• Ability to analyze data, prepare reports, and forecast sales performance.
• Results-driven, adaptable, and resilient in a dynamic, fast-paced environment.
• Strong leadership and people management skills with the ability to motivate and guide teams.