Fulfillment TVC

Job Description

Potential Candidates for the position, must possess the following key skills, experience, and educational qualifications: 1. Must have experience in Operations or Supply Chain (i.e. Order Management - Order planning, Order processing / execution, Order triaging and Order Tracking). 2. Knowledge / experience working with SQL and Dash-boarding technologies, will be an added advantage (i.e. Nice to have). 3. 3 - 5 years of relevant working experience. Job Description & Responsibilities: This role requires attention to detail in the following areas: 1. Receive requests for additional capacity from the partner teams. Review feasibility of landing additional resources. 2. Execute order processing and execution, including order submission, order triaging, order tracking. Be able to submit orders and triage any blockers. 3. Collaborate with Cloud Fulfillment planners for hand-off of order planning and execution, share details of blockers, triage and unblock issues. 4. Follow-up where orders are infeasible or declined to understand the reasons and suggest alternatives. 5. Follow-up with bugs and emails requesting updates on orders. 6. Prepare for order approvals by ensuring data completeness and the templates updated. 7. Execute mdb transfers for machines in free state in cloud-nhl-clusters to the requested mdb group for testing, validation, or production. 8. Handle ad-hoc tasks, where applicable, for operational throughput and towards the overall program & service offerings.