Potential Candidates for the position, must possess the following key skills, experience, and educational qualifications: 1. Must have experience in Operations or Supply Chain (i.e. Order Management - Order planning, Order processing / execution, Order triaging and Order Tracking). 2. Knowledge / experience working with SQL and Dash-boarding technologies, will be an added advantage (i.e. Nice to have). 3. 3 - 5 years of relevant working experience. Job Description & Responsibilities: This role requires attention to detail in the following areas: 1. Receive requests for additional capacity from the partner teams. Review feasibility of landing additional resources. 2. Execute order processing and execution, including order submission, order triaging, order tracking. Be able to submit orders and triage any blockers. 3. Collaborate with Cloud Fulfillment planners for hand-off of order planning and execution, share details of blockers, triage and unblock issues. 4. Follow-up where orders are infeasible or declined to understand the reasons and suggest alternatives. 5. Follow-up with bugs and emails requesting updates on orders. 6. Prepare for order approvals by ensuring data completeness and the templates updated. 7. Execute mdb transfers for machines in free state in cloud-nhl-clusters to the requested mdb group for testing, validation, or production. 8. Handle ad-hoc tasks, where applicable, for operational throughput and towards the overall program & service offerings.

What this Job Entails: The Vendor Management role will be responsible for managing multiple suppliers who provide telecommunications services to our client, including resolution of complex billing issues and ensuring data integrity of client’s TEM platform for accurate reporting and auditing of telecommunications expenses. Additionally, the Vendor Management role is responsible for ensuring there is adequate funding available to make timely and accurate payment of all supplier invoices and plays a key role in delivering high-value services to the business stakeholders. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Participate in managing global supplier relationship from an invoice perspective Engage in resolving complex billing issues to resolution Participate in managing the funding process to ensure adequate funding exists using client AP policies and procedures Initiate cost savings claims with suppliers when amounts billed deviate from contractual pricing Engage in overseeing data integrity of vendor accounts in database Collaborate with cross-functional teams to support data quality throughout the process Maintain vendor and internal relationships to ensure timely payment, resolution of billing questions/issues and disputes Communicate with negotiators, project managers, legal, and finance to ensure adherence to contracted commercial terms Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Excellent oral/written communication, interpersonal, and analytical skills Ability to interact with multiple levels within a company Able to work successfully both individually as well as to contribute as a team player Level spreadsheets and basic data analytics skills Outstanding organizational, prioritization, and multitasking skills Attention to detail and a sense of urgency Ability to meet deadlines on a consistent basis Understanding of technical concepts related to data center operations and/or network backbone operations preferred Self-starter with ability to accept responsibility for projects and see them through to completion Preferred Qualifications: Telecom/data center cost experience Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

What this Job Entails [Summary]: This role is central to ensuring the efficient and accurate financial operations of our client's telecommunications services. The primary responsibility involves processing a high volume of invoices from a diverse array of telecommunication service suppliers. This requires a sharp eye for detail and a commitment to speed and accuracy to ensure all financial obligations are met precisely and promptly. A critical component of this position is maintaining the robust data integrity of the client's telecommunication platform. This isn't just about data entry; it's about safeguarding the foundation for accurate expense reporting and comprehensive auditing. By ensuring the reliability of this data, the Analyst directly supports informed decision-making and financial transparency across the organization. Your Roles and Responsibilities: Ensure all invoices are reviewed for accuracy and approved for payment within established service level agreements. Identify funding gaps to ensure adequate funding exists in support of on time payments. Initiate cost savings claims with suppliers when amounts billed deviate from contractual pricing. Proactively identifying and escalating discrepancies between invoices, purchase orders, and contractual rates. Maintain data integrity of vendor charges within the TEM database. Collaborate with cross-functional teams to support data quality throughout the process. Assist in managing internal relationships to ensure timely payment, resolution of billing questions/issues and disputes. Proactively identifying opportunities to streamline processes, enhance efficiency, and reduce manual effort. Required Qualifications/Skills: A Bachelor's degree (finance/accounting/other business discipline preferred) 1+ years experience with payment systems in large multinational companies including accounts payable operations, invoicing procedures, payment terms and accounting techniques Experience with systems like SAP, Oracle, preferred Excellent oral/written communication, interpersonal, and analytical skills Experience interacting with multiple levels within a company Able to work successfully both individually as well as to contribute as a team player Advanced level spreadsheets and basic data analytics Outstanding organizational, prioritization, and multitasking skills Attention to detail and a sense of urgency Ability to meet deadlines on a consistent basis An understanding of technical concepts related to data center operations and/or network backbone operations preferred Telecom experience preferred Self starter with ability to accept responsibility for projects and see them through to completion.

Role – Cloud Infra DevOps Engineer Location – India Remote (Hyderabad Preferred but not Required) Job Summary We are seeking an experienced Cloud DevOps Engineer with a minimum 5 years of expertise in Automating Cloud Infra and Platforms development. The ideal candidate should possess a deep understanding of Infrastructure as a Code Automation, Containerization utilizing Kubernetes and strong knowledge of APIs(REST). Roles & Responsibilities: Design, build, and maintain full-stack internal tooling and platforms that improve engineering productivity and automation. Develop and support RESTful APIs, microservices, and front-end interfaces that integrate with both third-party and custom-built tools. Operate and scale cloud-based infrastructure across GCP, AWS, and Azure; contribute to infrastructure provisioning, configuration management, and monitoring. Implement and support Kubernetes-based containerization workflows, including service deployment and resource optimization. Automate infrastructure and operations using tools like Terraform, Helm, and CI/CD pipelines. Own the full lifecycle of systems—from requirements gathering to deployment and post-release support. Troubleshoot performance and reliability issues across the stack and work on platform hardening. Collaborate with product owners, site reliability engineers, and developers to continuously improve platform usability and reliability. Contribute to architectural decisions, technical design reviews, and code reviews; mentor junior team members where applicable. Qualifications: 5+ years of experience in software engineering and Cloud platform operations in a large-scale or enterprise environment. Strong programming skills in Java (preferred), with experience in Spring Boot or similar frameworks. Bonus for front-end experience (React, Angular, or similar). Experience designing, deploying, and managing application in Kubernetes and Dockerized environments. Solid background in multi-cloud architecture and automation across GCP, AWS, or Azure. Familiarity with internal developer platforms and tools like JIRA, GitHub, Artifactory, SonarQube, and related systems. Comfortable with monitoring/logging stacks (e.g., Prometheus, Grafana, ELK, or similar). Experience with infrastructure-as-code using tools like Terraform, Ansible, or Cloud Formation. Strong debugging and problem-solving skills across distributed systems, APIs, and infrastructure layers. Ability to translate platform needs into maintainable, performant code and configuration. Excellent communication skills with the ability to work across engineering and infrastructure domains.

Travel Requirement: 25%–50% Reports To: LMC Global Delivery and Service Manager Team: SDS Global Management Team Role Summary The IoT Regional Manager is accountable for the successful execution and oversight of Smart Building Solutions across a designated region. This role ensures alignment with Microsoft’s IoT and sustainability objectives by managing technical operations, vendor performance, project delivery, and compliance. The Regional Manager is responsible for ensuring that all assigned tasks are completed effectively and in coordination with the SDS Global Team and Regional Technical Lead. Key Responsibilities Own and manage the end-to-end implementation, enhancement, and lifecycle of IoT-based Smart Building Solutions within the region. Ensure all technical operations are supported by the Regional Technical Lead and meet Microsoft’s standards for performance, security, and compliance. Lead vendor and project management activities, including RFP development, Scope of Work creation, ROM estimation, and milestone tracking. Oversee vendor performance, enforce SLAs, and manage escalations to ensure timely and compliant delivery. Direct daily IoT operations, including telemetry monitoring, device health, and remote maintenance activities. Conduct and oversee site audits, service ticket reviews, and corrective action implementation. Ensure Azure IoT and related platform support is aligned with regional needs and global standards. Maintain full accountability for compliance with Microsoft Data Privacy and regional regulatory requirements. Manage and maintain accurate documentation for all regional IoT systems, including SOPs, KB articles, and escalation protocols. Oversee supplier onboarding and ensure documentation aligns with procurement and governance standards. Serve as the primary regional point of contact for integrators and suppliers, managing feedback loops and driving continuous improvement. Coordinate with regional stakeholders and the SDS Global Team to ensure consistent solution delivery and alignment. Prepare and deliver monthly performance and escalation reports, and track service metrics and project KPIs. Lead contributions to global knowledge-sharing initiatives and documentation repositories. Qualifications Bachelor’s degree in Engineering, IT, or a related field (advanced degree preferred). 5+ years of experience in IoT, smart building systems, or technical operations. Proven ability to manage vendors, projects, and compliance in a complex, multi-region environment. Familiarity with Azure IoT, telemetry systems, and data analytics platforms. Strong leadership, communication, and problem-solving skills. Demonstrated experience in managing technical documentation and knowledge bases.

Regional Technical Lead Travel: 25-50% Reports To: LMC Global Delivery and Service Manager Team: SDS Global Management Team Role Summary The Regional Technical Lead is responsible for providing advanced technical leadership and operational support for IoT-based Smart Building Solutions across a defined region. This role requires deep expertise in network infrastructure, Azure IoT, and Commercial and Industrial IoT systems. The Technical Lead ensures system reliability, compliance, and performance while collaborating closely with the Regional Manager and SDS Global Team. Key Responsibilities Own the technical performance and operational integrity of all IoT-based systems and devices within the assigned region. Provide expert-level diagnostics and support for Azure IoT services, telemetry platforms, and integrated applications. Maintain comprehensive knowledge of all deployed solutions, configurations, and dependencies within the region. Lead root cause analysis and present investigatory findings to the SDS Global Team and Regional Manager. Manage and resolve ServiceNow and ICM tickets; escalate unresolved issues to the Global Service Coordinator and Regional Manager. Maintain and troubleshoot network connectivity, including port configurations, firewall rules, and secure system integrations. Support lifecycle planning, preventative maintenance, and system refresh/decommission efforts in coordination with the Regional Manager. Create and maintain region-specific technical documentation, including SOPs, Knowledge Base articles, and system architecture diagrams. Ensure documentation reflects regional configurations, constraints, and Microsoft best practices. Contribute to global knowledge-sharing initiatives and support governance through accurate reporting and documentation. Coordinate with project teams to support seamless onboarding and decommissioning of IoT devices with minimal operational disruption. Ensure all technical operations comply with Microsoft Data Privacy and regional regulatory standards. Respond to dynamic operational needs and provide hands-on technical support as required. Qualifications Bachelor’s degree in Engineering, Computer Science, or a related field. 5+ years of experience in IoT systems, smart building technologies, or enterprise technical operations. Advanced knowledge of Azure IoT, telemetry systems, and remote diagnostics. Strong expertise in network infrastructure, including port/firewall configurations and connectivity protocols. Experience with ServiceNow, ICM, and enterprise support tools. Proven ability to create and manage technical documentation and knowledge bases. Strong communication skills with the ability to translate technical findings into actionable insights.

What this Job Entails: The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy. Scope: Directs and controls the activities of a broad functional area through department managers within the company. Works with other senior managers to establish strategic plans and objectives. Works on complex issues where analysis of situations or data requires in-depth company knowledge. Your Roles and Responsibilities: Provide leadership to diverse operations Implement, monitor and provide timely reports to customers on service delivery metrics Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team Drive internal and client meetings covering delivery performance, service improvements, quality, and processes Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary Further, develop and maintain retention program and incentives for field employee satisfaction Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment Takes ownership for the resolution of highly complex issues and risks that have been escalated Leads the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor’s degree (B.S/B.A) from four-college or university and 10+ years’ related experience and/or training; or equivalent combination of education and experience. Builds and strengthens relationships with executives and/or major customers. A track record of successfully delivering a range of complex, high profile IT projects. Proven track record of implementing and leading improvements in project lifecycle. Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries. Passionate about the IT industry and how new technology can improve business outcomes. Strong technical knowledge of enterprise IT, including but not limited to help desk, networking, ticket and incident management, AV/VC, and asset management. Strong analytical, organizational, communication and presentation skills. Highly adaptable with the ability to effectively manage multiple concurrent work streams. Strong business acumen and the ability to provide operational, technical and financial oversight. Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $132,240.00 - $208,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law