{"company":" Fueling Brains is a growing, vibrant organization poised to change the narrative of Education. We are looking for individuals who are passionate about transforming the world of education through a holistic, whole-brain approach to the development of young children. Children impacted by our program will grow into well-rounded, well-regulated, and joyful adults who serve their community and shape the future. We bring together the best of educational science, technology, and childcare expertise to unveil the childs infinite potential. ","role":" Job Summary: We are seeking a proactive and organized Manager, Business Operations to support the SVP Operations & Superintendent of Schools in driving strategic initiatives and improving operational effectiveness across our early childhood education centers. This role is ideal for a high-performing operations professional with strong technical and organizational skills, who thrives in a mission-driven, fast-paced environment. You will help develop and implement processes, manage cross-functional workflows, and support the scaling of new and existing centers through systems, training, and operational excellence. Key Responsibilities: Operational Support & Efficiency Support the SVP in executing strategic operational initiatives across all early childhood education sites. Monitor and enhance operational workflows to increase efficiency, compliance, and service quality. Assist with the creation of playbooks, SOPs, and toolkits to drive consistency and scale best practices. New Center Implementation Coordinate cross-functional planning for new center openings, including timelines, system setup, training, and handover to local teams. Track key milestones and support the SVP in ensuring all operational elements are aligned and executed on schedule. Training & Enablement Assist in designing training structures for new and existing staff to support operational excellence, licensing requirements, and curriculum delivery. Collaborate with training leads to ensure materials are aligned with business goals and updated regularly. Systems & Process Optimization Partner with the SVP and internal teams to assess, implement, and optimize business systems (Admission Enrollments application) Ensure systems are integrated and used effectively by center teams, providing data and insights to drive performance. Billing & Administrative Coordination Work with the billing team to ensure tuition, subsidy processing, and reporting workflows are streamlined and accurate. Identify gaps or inefficiencies in administrative processes and propose improvements to reduce friction for center staff. Data, Reporting & Communication Prepare presentations, dashboards, and operational reports for internal leadership use. Track KPIs across operations and support the SVP with data-driven decision-making. Qualifications: Bachelor s degree in Business, Education Administration, Operations, or related field. 5-7+ years of experience in business operations, project management, or administrative leadership preferably in the education or services industry. Strong project management and organizational skills, with the ability to manage multiple priorities. Working knowledge of childcare management systems, billing platforms, and enterprise tools. Proficiency in Excel, PowerPoint, and operational reporting tools. Preferred Skills: Familiarity with early childhood licensing, quality standards, and compliance requirements. Experience supporting senior leaders in a fast-paced, mission-driven organization. Excellent interpersonal skills with the ability to work across diverse teams. Ability to thrive in a hands-on role while also thinking strategically. Work Environment Requirements Full-time, on-site role based in Chennai, India. Must be available for regular collaboration with North American teams (up to 30% time overlap with Mountain Standard Time). Comfortable working collaboratively with remote (Calgary) and local teams from billing, enrollment & operations division. Comfortable working in a fast-paced, dynamic environment. Fueling Brains is an equal-opportunity workplace, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. We thank all those applicants who have applied; however, only those selected for an interview will be contacted. "},"
{"company":" Fueling Brains is a growing, vibrant organization poised to change the narrative of Education. We are looking for individuals who are passionate about transforming the world of education through a holistic, whole-brain approach to the development of young children. Children impacted by our program will grow into well-rounded, well-regulated, and joyful adults who serve their community and shape the future. We bring together the best of educational science, technology, and childcare expertise to unveil the childs infinite potential. ","role":" We are looking for a detail-oriented and proactive professional to support project monitoring, evaluation, and data analysis. In this role, you will design surveys, track project performance, and produce high-quality reports for both internal and external stakeholders. The ideal candidate will have strong analytical skills and hands-on experience with data tools and design platforms to transform data into actionable insights. Key Responsibilities Create and manage surveys using tools like SurveyMonkey to collect relevant project data. Track project activities, outputs, and progress against defined goals and performance indicators. Collect, clean, and organize data using platforms such as Excel, or other relevant tools. Conduct data quality assessments to ensure accuracy and integrity. Apply appropriate quantitative and qualitative analysis methods to derive insights. Prepare summaries, visualizations, and comprehensive reports (monthly, quarterly, annually) as required. Present findings clearly to stakeholders, donors, and partners through well-structured presentations or reports. Use design tools (e.g., Adobe Illustrator ) to enhance the visual appeal of reports and deliverables. Experience with SPSS is mandatory Preferred Qualifications Proven experience in monitoring evaluation or related analytical roles of 2-4 yrs Proficiency in data management and analysis tools such as Excel, or similar platforms. Experience with survey tools ( SurveyMonkey, Google Forms ). Strong analytical, organizational, and problem-solving skills . Ability to communicate data insights clearly to diverse audiences. Experience with visual design tools (e.g., Illustrator, Canva ) is a plus. Ability to work independently and manage time effectively while aligning with U.S. CST hours . Fueling Brains is an equal opportunity workplace, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. We believe that a strong focus and commitment to diversity and inclusion enables us to truly make early childhood education an enabler for wide-reaching change. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. "},"
Own the talent pipeline : Identify present and future hiring needs in partnership with department heads. Be a storyteller : Craft compelling job descriptions and campaigns that stand out and attract A+ talent. Find hidden gems : Hunt for top talent using job boards, social media, networks, and creative sourcing hacks. Be the candidate s guide : Run engaging screenings and interviews, keeping candidates informed and excited throughout the process. Quality over quantity : Evaluate skills, experience, and culture-fit to ensure hires stick and succeed. Drive onboarding excellence : Oversee new-hire documentation and smooth transitions into the org. Stay sharp : Keep up with North American employment legislation and ensure full compliance. Be data-driven : Share regular insights and dashboards with leadership to fine-tune hiring strategies. Create impact : Contribute to HR process docs, policies, and reports to strengthen our people systems. Hit targets, smash goals : Consistently meet outreach and candidate engagement KPIs. Essential skills and experience: Education Experience : Bachelor s in HR Management or related field with 3-4 years of hardcore recruitment experience (bonus if from fast-paced startup/product companies). Proven track record : Strong portfolio of successful hires you ve built pipelines, closed tough roles, and met crazy deadlines. People whisperer : Exceptional communication (verbal written English), with the ability to influence, persuade, and build trust. Strategic + Hands-on : You can zoom out to design recruitment strategies and zoom in to close a candidate on the spot. Tech-savvy : Proficient in HR databases, Google Workspace, and modern AI recruitment tools. Compliance-aware : Solid understanding of employment laws and HR compliance. Night owl energy : Comfortable working 6 PM 3 AM IST to align with North American time zones.
We are looking for an efficient Human Resources (HRIS) Analyst to undertake a variety of HR administrative duties. You will facilitate daily HR functions like keeping track of employee records. The ideal candidate will have a broad knowledge of Human Resources as we'll as general administrative responsibilities. He/She will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations. To succeed in this role, you should be familiar with HR software and tools. Ultimately, you should be able to contribute to the attainment of specific goals and results of the HR department and the organization. As a Junior HRIS Analyst, you will: Integrate and configure various modules in the HRIS platform, along with testing, upgrades, and new module implementations. Build and maintain workflows and policies in the HRIS software. Maintain, update, and audit employee records across the HRIS platform. Identify and implement opportunities to streamline HR processes through automation or improved system use. Ensure data accuracy, consistency, and compliance with internal policies and legal regulations. Monitor system performance and troubleshoot issues in collaboration with technical teams. Generate routine and ad hoc reports for leadership and the HR team. Collaborate with cross-functional teams (HR, Fice, IT) to align HRIS with business needs. Provide technical support and training to HR staff and end-users. Maintain user documentation and SOPs for HRIS processes. Track and analyze HR metrics to identify trends and recommend improvements. Support the administrative part of the new hire process (onboarding, contracts, updating HR systems). Manage general administration and coordination. Answer internal and external HRIS-related queries and requests. Assist with benefits administration. Support and execute the termination process. Conduct audits of HR programs such as payroll and benefits. Recommend possible actions to improve existing processes. Skills and Qualifications Education bachelors degree in Computer Science, Information Systems, HR Management, Business Administration, or related field. Experience 1 to 3 years of HR experience in a dynamic, preferably North American, organization. Strong skills in data analysis, HRIS process improvement, and documentation. Tech-savvy with high attention to detail. Proficient in HRM tools (eg, BambooHR, KekaHR, Asana, GSuite); advanced Google Sheets skills preferred. Experience with process documentation, release testing, and audits. Up-to-date with HR tech trends and best practices. Excellent communication and collaboration skills; ability to train and support teams.
{"company":" Fueling Brains Academy is seeking a detail-oriented and collaborative Enrollment Coordinator to support the complete admissions and registration process for our campuses across Canada. The Enrollment Coordinator will manage leads, communicate with families, and maintain accurate CRM data while ensuring a seamless enrollment experience. This role requires strong organizational and communication skills to manage a high volume of inquiries, coordinate with the Enrollment Manager and campus teams, and support ongoing retention and re-enrollment efforts. The ideal candidate thrives in a fast-paced, team-driven environment and is passionate about delivering exceptional customer service and operational excellence. ","role":" Essential Duties and Responsibilities: As an enrollment coordinator, you will: 1. Lead Inquiry Management Serve as the first point of contact for prospective families via phone, email, and CRM. Enter and update all leads in CRM tool with complete and accurate details. Follow up with inquiries, schedule tours, and complete post-tour outreach to support conversions. Monitor shared inboxes (registration@, info@) daily and route inquiries to the appropriate campuses or departments. 2. Enrollment Registration Process applications, offers, and re-enrollments in CRM tools in coordination with the Enrollment Manager. Support families with deposits, fee payments, and any required documentation. Manage start date changes, program adjustments, and transfers between campuses. Ensure all registration records and supporting documents are completed before the start date. 3. Retention Reporting Track potential withdrawals or at-risk families and flag them to the Enrollment Manager for follow-up. Record all withdrawal and lost opportunity data in the CRM tool for reporting purposes and maintain up-to-date dashboards and provide weekly reports on inquiries, enrollments, and terminations. 4. Collaboration Support Work closely with the Enrollment Manager to achieve monthly enrollment and occupancy targets. Partner virtually with Campus Directors to update enrollment statuses, open seats, and waitlists. Support Marketing initiatives by managing cold-calling lists and lead follow-ups generated from campaigns. Assist in pre-opening tasks for new campuses, including waitlist and inquiry management. 5. CRM Accuracy Workflow Improvement Maintain 98% accuracy across CRM records, ensuring every family profile is complete. Identify data gaps or process bottlenecks and report them to the Enrollment Manager. Contribute to system documentation and training materials for admissions workflows. 6. Cold Calling Lead Generation Complete daily outreach to potential families using CRM call lists. Record all call outcomes accurately and follow up with warm leads within the week. Align with Marketing and Admissions on lead generation priorities to fill available seats efficiently. Skills and Qualifications Education Diploma or degree in Business, Administration, or Early Childhood Education (preferred). Experience 2 3 years of experience in admissions, enrollment, or customer service. Proficient in CRM systems such as 1Core or Salesforce , and collaboration tools ( Google Workspace , Zoom , WhatsApp ). Strong written and verbal communication skills in English. Highly organized, self-motivated, and detail-oriented. Comfortable working independently and meeting remote deadlines . Preferred Skills Experience in education, enrollment management, or customer relationship roles. Familiarity with virtual collaboration in cross-functional or remote teams. Working environment: Full-time remote role based in Chennai, coordinating with the Calgary Support Office (MST time zone). Monday to Friday work schedule. Work Timings : 4.00 PM to 1.00 AM IST Key Performance Indicators: Respond to all new inquiries within one business day. Maintain a minimum 50% Inquiry-to-tour conversion rate. Keep CRM data at or above 98% accuracy. Maintain 90% occupancy by supporting quick filling of open seats. Track and report all terminations within 48 hours and support reducing non-natural terminations below 5%. Complete 20+ connected cold calls daily with 10 20% conversion to scheduled tours. Send re-enrollment offers within three business days of the re-enrollment window opening and support achieving at least 85% re-enrollment. We thank all applicants for their interest. Please note that only those applicants for further consideration will be contacted. Fueling Brains Academy is an equal opportunity workplace, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. We believe that a strong focus and commitment to diversity and inclusion enables us to truly make early childhood education an enabler for wide-reaching change. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. "},"