Front office staff

Role Overview: You will be responsible for handling customer inquiries both in-person and over calls. Your main task will involve following up on customer calls and queries to ensure timely resolution. Additionally, you will be processing and tracking online orders efficiently, including necessary follow-ups. It will also be your duty to manage inward and outward stock with precision and accuracy. Key Responsibilities: - Handle customer inquiries in-person and over calls. - Follow up on customer calls and queries to ensure resolution. - Process and track online orders efficiently, including follow-ups. - Manage inward and outward stock with precision and accuracy. Qualifications: - Strong communication skills with a professional demeanor. - Basic computer proficiency to manage orders and stock records. - Multitasking capabilities to handle diverse responsibilities. - Prior experience in customer service or front office work is a plus. What We Offer: You will receive a competitive salary based on your experience and talent. For freshers, we provide support, guidance, and training along with a basic salary. There will be ample opportunities for growth and skill enhancement within the company. Additional Note: No additional details of the company are provided in the job description. Benefits: - Cell phone reimbursement - Internet reimbursement - Paid sick time - Paid time off Schedule: Day shift Other Benefits: - Performance bonus - Yearly bonus Application Questions: - Are you living in Tirupur or nearby areas - Can you travel daily to our work location without any issues - What languages can you read, write, and speak fluently - What is your mother tongue - Are you a fresher, or do you have any prior work experience - If you have experience, can you tell us about your previous job - What was your last drawn salary, if applicable - Are you comfortable working from 9 AM to 7 PM - How would you describe yourself in one sentence - How soon can you join us if selected Work Location: In person,