Front Office Receptionist

0 years

1 Lacs

Posted:8 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Guest Services
  • Greet guests with a smile and professional courtesy.
  • Handle check-in and check-out efficiently.
  • Respond promptly to guest inquiries, requests, and complaints.
  • Provide information about hotel facilities, services, and local attractions.
  • Reservations & Communication
  • Manage room reservations and update in PMS.
  • Answer telephone calls and emails politely and professionally.
  • Coordinate with housekeeping, F&B, and other departments for guest needs.
  • Cashiering & Records
  • Handle billing, payments, and maintain accurate records.
  • Maintain guest accounts and issue invoices/receipts.
  • Balance cash and shift reports.
  • Standards & Compliance
  • Ensure front desk is clean, organized, and presentable at all times.
  • Follow company SOPs, safety, and security procedures.
  • Maintain confidentiality of guest and company information.

Skills & Competencies

  • Excellent communication & interpersonal skills.
  • Knowledge of PMS (Property Management System) preferred.
  • Strong customer service orientation.
  • Ability to handle pressure and multitask.
  • Presentable, well-groomed, and professional

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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