Front Office Receptionist

Job Description

Sree Annamaliyar Park, a reputed 3-star hotel, is looking for a warm, professional, and customer-friendly Front Office Receptionist to manage our reception area and deliver a welcoming experience to all our guests. Key Responsibilities: Greet and check-in/check-out guests in a friendly and efficient manner Handle room reservations via phone, email, and walk-ins Manage front desk operations, including billing and guest records Respond promptly to guest inquiries, requests, and complaints Coordinate with housekeeping and other departments for smooth operations Maintain a clean, organized, and professional reception area Handle incoming calls and transfer to appropriate departments Requirements: 0–2 years of experience in front office/hospitality (Freshers welcome) Excellent communication and interpersonal skills Basic computer knowledge (MS Office; knowledge of hotel software is a plus) Ability to work in shifts, including weekends and holidays Professional appearance and attitude Fluency in English and Tamil (other languages are a bonus) Qualification: Minimum 12th pass; hospitality diploma is a plus Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Location: Tirunelveli, Tamil Nadu (Required) Shift availability: Night Shift (Required) Day Shift (Required) Work Location: In person